Cedars Sinai is the best in the West. It is known as the Cadillac of all hospitals. It's a teaching…read morehospital so there's great concern from many people about what's going on with each case. You get multiple opinions at one time and there's always someone with a new idea. Science is alive and well at Cedars Sinai. The staff is amazing. The nurses and the clinical partners work as a team. No one ever waits for the other one to do their job. They do their jobs together. It's very proficient and efficient. Even the cleaning people are friendly. They always have a smile on a good morning. I think whoever hires staff at Cedars deserves accolades for their ability to find the best of the best in every aspect of the hospital. Believe it or not I enjoyed the food. I more than often ordered the salmon and the sweet pea soup. I was moved to a long-term care Hospital and I really miss the salmon :0) I would give Cedars Sinai 10 stars if I could.

The nurses have been excellent and genuinely care about their patients. The doctors have also been…read moreattentive and compassionate. Unfortunately, the administration needs to address the patient care experience. My father has been in a hallway instead of a hospital room for two days. He has had no privacy, has been forced to sleep with the hallway lights on all night, and has no direct access to a bathroom. While I understand hospitals can become overcrowded, these conditions are not appropriate for any patient and make an already difficult situation even more stressful for both patients and their families. The medical staff has done an outstanding job despite these circumstances, but the hospital administration needs to ensure patients receive the basic dignity, privacy, and accommodations they deserve.

Overall, my mom's care was just okay. She was seen quickly in the ER and they ran the necessary…read moretests, which I do appreciate that's the main reason I'm giving 3 stars. What really upset me was the way one of the resident doctors spoke to me. In the middle of a very stressful situation, he asked me, "does your mom want to die?" completely out of nowhere. As someone already dealing with anxiety and having just lost my dad last year, that was incredibly upsetting and honestly felt insensitive and inappropriate. I understand my mom was in a serious condition at the time, but there's a way to communicate with families that shows empathy and respect. In that moment, it felt like we were just another case instead of people going through something difficult. I'm grateful my mom is doing better now, but that experience really stuck with me.

I've been coming to this medical center for ENT, and the place is always super clean. Upon arrival,…read morethere's complementary valet (unless you come in the afternoon, then it's self park). I never have issues finding the place, and the valet is clutch when you're running close to an appointment time. The care I've gotten has been okay. My ENT initially forgot to send out my prescriptions, but things have been smooth sailing since he fixed the problem. The inside is super clean, there's an information desk to help if you don't know where your office is. There's a security check very similar to TSA at the entrance, so prepare to remove metals and place your belongings through a scanner. For convenience, there are vending machines and a cafe. Also, it's handicap accessible, with ramps and elevators.

I was headed to Pauley Pavilion for the NCAA Volleyball game and struggled with a place to eat…read moreclose by. There was plenty in walking distance, but didn't find anything I really wanted. And to make matters more difficult, the drive into LA was long...and I had to use the bathroom...eek! As I walked to the busy food area, I walked passed the medical center and figured....they should have a bathroom. And they did! Solving my first problem and ready to eat, I was exiting but walked passed the busy in-house cafeteria. Wow was it busy! I was here...so I decided to check it out...and it was fantastic. There were many food stations and everything being made to order. Why walk down to the populated busy food area when there are wonderful options so close by! There were almost too many options...but I decided on the tostada salad. I got it loaded with beans, chicken, lettuce, cheese, olives, green onion, and pico...all on top of a baked shell. It was very delicious and as a combo, it came with a medium drink...which all totaled about eleven dollars. If I need to go to Pauley Pavilion again...I will stop here for sure!

I received a phone message from UCLA saying my Health Insurance denied my lung cancer surgery…read morescheduled for a week away. I called my Health Insurance and they said "nonsense, it had been approved weeks earlier" and I held the Willie Wonka golden ticket best coverage possible. UCLA never contacted me correcting their false information and it was hell living through this trying to get it corrected. On top of that: My letter to UCLA patient care: I was a patient at UCLA Reagan about 2 months ago. 16 gauge needles were incorrectly used, way over sized, improperly placed and could have caused nerve damage in my hand. If you disagree I have several seasoned, experienced RNs on hand that would gladly discuss this with you. They were horrified at my treatment, as were some UCLA hospital staff. Read that; some. After my surgery I awoke from anesthesia in recovery. No pain medication was available because the pharmacy was closed for lunch an hour then it would be another hour after it opened to fill the prescription. Think about having a lung resection and awaking to excruciating pain no relief. I reported these nightmares to UCLA Patient Care and no one is listening, no response. No supervision during these ordeals either. Days later Doctors approved my release and the staff forgot about me. Family waiting to take me home and I was lost in the system. Is anyone paying attention to patient care? You claim you listen and you care, in all sincerity I have heard nothing after reporting all this. I have a legitimate concern, and I am being ignored. Nurses say I was the best patient ever, so it's nothing triggering these horror experiences that I did.

Hospital is big. And has chapel(s). Thats ok. A friend of mine had a medication problem. They…read morehad a specialist come. Talk to him. Let ok at medication. And he figured out it was a side effect. My friend is home getting better. Also the first time he went there they lost his dentures. They found them. Had them triple bagged sanitized. Good job. Quality of care was very good. Food sucked, but better than Kaiser.

It has taken me three years to write this review because the experience was so traumatic that I…read morewasn't ready to talk about it until now. During one of the most critical periods of my life, I repeatedly sought treatment at this hospital while my health continued to decline. Instead of feeling heard, I often felt that assumptions were being made about me and the cause of my illness. I felt that it was easier for some providers to attribute my worsening liver condition to partying and alcohol use rather than fully investigating what was actually happening. Eventually, it was discovered that I had autoimmune hepatitis. By the time the correct diagnosis was recognized and I received proper treatment elsewhere, my condition had progressed to the point that I needed a liver transplant. One of the most frustrating parts of my experience involved Dr. Patel. After reporting concerns about the care I was receiving and speaking with management, I was shocked to be assigned to the same physician again when I was later readmitted. That made me feel as though my concerns had not been taken seriously. Another hospital recognized the severity of my condition and provided the care that ultimately saved my life. I will always wonder whether my outcome could have been different if my symptoms and concerns had been taken seriously sooner. I understand that medicine is complicated and that doctors do not always have immediate answers. However, patients deserve to be listened to, treated with dignity, and thoroughly evaluated before assumptions are made about their condition. Three years later, I finally have the strength to share my experience. I hope that anyone facing a serious illness will trust their instincts, advocate for themselves, and seek a second opinion if they feel something is being overlooked. NURSE KIM JUNG THANK YOU and Nurse AMANDA from icu THANK YOU because they're the only ones who understood me and checked up on me and took care of me at least as much as they could. My memory was cloudy from encephalopathy but I do remember them and our Disney talks. Thank you ladies I'll never forget you

I came on to have an abcess removed at the urgent care. My nurse/emt Selena was very friendly and…read morewelcoming. She had never heard of the condition i have and was so curious and willing to listen. Then the dr came in. I was a little afraid cause he seemed to be moving fast and not caring. Let me tel you though... DR ACOSTA IS THE BEST!!!! Looks can be deceiving. He also looked and thought i was gonna be a bad patient. LOL I WOULD RECOMMEND HIM 15 OUT OF 10... ALL SMILES AND OUT OF PAIN. THANKS EVERYONE!!!

Horribly rude staff in the clinic! Apparently the clinic is helping out Intake today. There is a…read morewoman who was horribly rude and hung up on me! She was unprofessional! She should NOT be answering phones or working with the public in any capacity!!

Background On Visit: Last month my mom was transferred to this hospital from Greater El Monte…read moreCommunity Hospital for a Esophagogastroduodenoscopy (EGD) procedure. She was admitted saturday morning and was discharged in the afternoon on Sunday. Visitation Rights: 2 times. Location/Parking: Located between Venice and Catesby Ln.. Paid parking can be found in their private parking structure, meter parking along Grand/surrounding streets, and/or the place we decided to park near the metro station next to LA Trade Tech which was free on Saturday. It was about 15 to 20 minute walk. Ambiance/Decor: Hospital is alright and relatively clean. They also have a outdoor patio to sit and enjoy some sunshine. Order Of Visitor Operations: 1) Walk in and get a visitor badge. They have face masks on the counter for you. 2) You can visit the gift shop or just take the elevator to where your love one/ones are. Service/Experience: Service was great. The nurses and doctors that were assigned to my mom provide great care and was thorough in explaining of the procedure that was going to be done on the following day. The nurses didn't struggle with operating the aspirator device compared to the other hospitals that she was transferred to before going to Diginity. Long story short, my mom had gastritis and was actually able to go home on the same day she had the EGD. Dignity Health For Thought: Overall, my mom's experience was good and the nurses and doctors were professional and thorough in their explanation of the procedure that was going to be done. Glad she able to go home on the same day.

The staff members and nurses are very rude and disrespectful, and they only seem to care about…read morethemselves. Would not recommend.

Giving this place a 3 star rating just because of the doctors at the orthopedic center. I came here…read morefor a broken ankle and I felt the doctors were caring to help with my injury But the rest a 1. The front desk ladies at the orthopedic clinic are rude and lie to you just to get you of their back because they don't want to help or do their job. There was a problem with my insurance and instead of helping me they kept giving me the run around. Ridiculous that all the doctors are packed and won't take new patients. They don't care if someoe is dying all they care about is insurance money. The financial and general people who handle insurance problems are even ruder than the staff at the orthopedics. If you don't change where they want you to, they won't give medical care. Who cares if where they want to send you for promary care is two hours away from your house. Maybe being denied more medical help here was a blessing in disguise. Horrible hospital staff, management and front desk workers. I'm glad I won't be coming back here anymore. Stay far away from La General Medical Center esp if you need emergency care and are having issues with your insurance.

DO NOT COME TO THIS HOSPITAL IF YOU WANT TO BE NEGLECTED…read more IF I COULD GIVE NEGATIVE STARS I WOULD!!! My family member broke his femur and hip and NEVER got assisted. All the nurses specially Cristina on 6th floor and "Doctor" Alexis were incompetent. Never have I had an experience this stressful and filled with NO ANSWERS through out the process of getting surgery. My family member was there for FOUR DAYS and all they were giving him was pain meds! I DO NOT appreciate any of the "help" we got. We are not satisfied with any of the services or procedures. They didn't even know what arm to check his blood pressure when I specifically ordered notes on the boards or notebooks to have some sort of acknowledgment that one arm was totally immobilized. But did they care, NOT ONE BIT! Not only will I be doing reviews but I will reporting the nurses (every single one that visited my family member) to the state board, INCLUDING THE "DOCTORS" Mind you not a single surgeon or actual doctor came into the room, no case manager or anyone with a medical profession. They are all over the place and always confused. They asked a million times, "Do you have any questions" we ask the question and they say "I don't know, i wish I can say something else" This is the most disrespectful and rude hospital I've ever been to. I MADE SURE I TOLD THE NURSES AND DOCTORS THAT I AND MY FAMILY WILL NEVERRRRRRRR BE COMING HERE. I MADE IT VERY CLEAR NO OTHER HOSPITAL HAS BEEN THIS DISGRACEFUL AND I WILL BE TAKING MY FAMILY ELSE WHERE. Therefore if you want to go here, please expect to be the last in line to get attended.

I looked into this hospital a while ago when I was trying to find a place to have my baby, and I…read morewas a little unsure about delivering here. But, after my experience, I can't recommend this hospital enough! The nurses and staff were amazing and so attentive to my child and me. It was my second cesarean, and the care I received while I was there was wonderful and incomparable. I didn't get this kind of treatment with my first c-section. They helped me to the restroom when I needed it, and even helped me change my baby--simple things like that really helped me during my visit. I didn't feel neglected or stressed at all. The hospital is very clean, and even the few visitors I had commented on how kind and attentive the staff were. They even offered a free car seat and diaper bag for my baby. Overall, my hospital stay here was great! If I decide to have another baby, I would definitely deliver here again.

I was transferred here from different hospital due to my insurance…read more As soon as I got here, ambulance clues brought me up to the room, one of the nurses literally walked away. No hi, no can I help you, nothing she just said "I'm not her assigned nurse " I am in so much pain I asked for pain meds she said later. I asked to send in my lunch because my fever was coming down and with medicine I feel like I was able to eat. She said no I don't think you can eat or it's a nice idea to eat you need some smoothie you can have your family bring you some smoothie for you. My family lives an hour away. When my husband has some free time it's bad traffic time that it's take all the way 2hrs. Nurses don't care. I got here at 11 no Dr came to talk to me or nurse checking in on their patients THEY DO NOT CAREEE After this stay I'm absolutely not coming back.

GREAT PLACE FOR DIFFERENT TYPES OF SURGERIES…read more========================================== I need to have an outpatient surgery on my shoulder and I was referred to an ortho surgeon in this building. Lots of parking in the lot by the hospital. My recommendations are to drive straight to the roof. Most of the free spots are on the roof and the view is incredible. The Ortho Surgery Dept. seems very organized. I met with the surgeon and hopefully the surgery goes well. They do need to get organized as far as the patient pick-up area by this building though. When I tried to leave there were so many vehicles blocking through traffic right at the cut out for this particular building. The Keck people need to figure this out.

Very rarely do I have positive experiences with medical services. As a woman in a plus size body,…read moremost of the time my ailments and concerns are attributed to period pain or my weight. Dr. Taylor was so different from any other physician I've encountered in this sense. She really took the time to get to know me holistically. I didn't feel rushed or like she wasn't listening to me. She asked me about community support that I had in Los Angeles since I recently moved here. She asked me about my relationship with food, not just whether I'm eating enough fruits and veggies. It was a huge paradigm shift from how these annual visits typically go with other physicians. Because of her empathy and care, I felt much more comfortable sharing the factors that contributed to my weight and we discussed plans to work on this in the future. I felt very supported. She made a number of referrals for other issues I was having which made me feel like she was taking my concerns seriously. A small thing that made a big difference for me was that her description on her website says she provides "gender-affirming care" and she was wearing a lanyard with a trans flag on it. I am not transgender myself but having a physician who supports this community is important to me and to be honest, that type of mindset just comes with a level of care and empathy that you don't often see in healthcare unfortunately. Thank you, Dr. Taylor for your care! Very grateful to have established care with her. The medical center more broadly was also very nice. The building were clean, everyone was masked. The nurses and front desk staff were incredibly sweet and answered all my questions. The parking is free for 2 hrs which is great to not have to incur that additional cost. I will definitely try to route all my medical care through Keck in the future. My only issue is the center is BIG! There definitely could have been more instructions as to where to park and how to find my building since there are so many. Luckily I gave myself plenty of buffer time but for all their due diligence to remind us of our appointments, some extra guidance on how to find them would have been greatly appreciated.

I was a little worried about putting my 97 year old father in any place, however I took chance…read moreafter a very quick personal tour and I'm happy I did. While the facilities are undeniably outdated with beds from what looks like the 70s or 80s and little TVs that aren't working (at least in my father's room), it's the staff and the care I'm impressed with. Most of the staff is wonderful. Most of them are dedicated to the comfort and care of the patients. The patients are kept clean, dry, and as comfortable as possible. I can see an effort made to entertain as well as to the little chores we all have to do like manicures and such all on a regular schedule. It is a nice center courtyard floor plan which gives residents a connection with the outside and each other. The floor plan is why I picked this facility as I knew my father would enjoy, looking out and even going out on occasion. It would be nice if the facilities got a little remodeling however, I'm glad they spend their money on the staff and having enough staff, instead of a nice new place with less staff in which patients are neglected or abused. We lucked out because my father got a perfect roomate whose mind is just fine. He keeps an eye on my father and calls the nurse anytime my father forgets and tries to get out of bed which he shouldn't do alone. I do wish the facility would use a pressure pad, either on the floor or bed, that would alert them if a patient was getting up. Overall, this place doesn't smell as bad as many of these facilities do, I believe thanks to the care and attention of the staff. I'm resting easy that my father is being well taken care of. Since insurance is covering this right now, and we haven't gotten a bill yet, I don't know what the value is, however, I am happy I picked these facilities. I would pick them again.

I actually like this facility and i have been to plenty before. Their food is exceptionally tasty…read more The nurses are very reasonably accommodating and you can actually reach their management team if you have concerns. Just like every other place, you cannot please everybody so I suggest you see the place for yourself since you or your family member will call it home for a period of time. I don't usually believe other reviews since all opinions are subjective, so, see the place for your own.