As a local business owner, I understand the importance of customer service and the value in "word…read moreof mouth" and typically would never leave a negative review without first having a discussion with the source. However, my experience with Hough & Co. has been exceptionally stressful and expensive. Fortunately I have a bookkeeper who manages both my business as well as my personal finances. She basically keeps everything organized, manages all the data entry in Quickbooks and then shares the ledger with the accountant once per year to file our year-end taxes. Believe me, she's worth every penny. (Even the Hough & Co. accountant commented on her organizational skills upon seeing my business's QuickBooks, and asked if she takes referrals.) Yet, having her provide accurate documentation in a timely manner never seemed to expedite the process or elevate any costs for his CPA services. Honestly, since 2018 my taxes have yet to be filed on-time despite my best efforts as a client. Delays occurred often in the 3 years of working with Hough & Co. Tax extensions were filed on my behalf and my business was changed from an LLC to an S-Corp filing without any prior explanation or authorization/my approval. (Although "it may be in the best interest of the business", it's ultimately a decision for the owner to make - not an accountant.) The last and final disappointment came (June 2022) while in the midst of acquiring financing for a mortgage and undergoing the underwriting process (which as a self-employed, single individual can be challenging and stressful in and of itself); I learned that yet again my previous year's taxes were not ready to be filed. Unfortunately, due to the urgency of the situation I didn't have additional days or weeks to wait for financial information that was shared with Hough & Co. back in Feb 2022. At the time, I already knew I'd be forced to expedite documentation (once again having to hand deliver my taxes to the IRS). It became very apparent I needed to make a decision and I sent an email notifying my accountant at Hough & Co. that I would be taking my financials to another firm to ensure deadlines and responsibilities would be met. At which point, the accountant reacted defensively to my decision; stating he felt very insulted by my email, followed by calls from his office - as though the situation was personal. It wasn't personal, it's simply business. I hired him to do my taxes, and after realizing he was unable to complete them in a timely manner, it was necessary to make a change. (For the record) Less than 48-hours of our meeting, the new accountant was able to complete and finalize both my business and personal taxes and I'm grateful to announce that I was able to close on my home. Hough & Company's inability to properly communicate or follow through on commitments was unfortunate, yet receiving a $2000 invoice for those "billable hours" without providing the work he was hired to complete is not exactly ethical; yet will be paid (because karma is real).

Mark was awesome! He provided some great direction for this upcoming year with our finances. Very…read morepersonable both he and his staff. Wld highly recommend this business for your taxes. Thanks Mark

Reviewing the service of Lucas Pastuszka…read more Lucas is an attorney with deep expertise in the crypto world. I contacted him with a concern that I might become yet another victim of a crypto scam. I described my concerns in detail and found him, at all times, to be very empathetic, warm and service oriented. He immediately made me feel comfortable to trust and work with him on the resolution of this issue. Lucas contacted me several times with sage advice on how best to deal with the issue. It is clear he is a valued expert in this field and his knowledge and suggestions have enabled me to solve this problem without getting scammed for a lot of money from a fake crypto source. I can recommend him without reservation. You won't be disappointed!

I'm beyond grateful to initiate crypto for setting me up with my account and for introducing me to…read morethe world of Crypto. The idea of investing in cryptocurrency overwhelmed me and I proceeded with a lot of caution at first, but with the help of Lucas at Initiate Crypto, I was able to get set up quickly, felt comfortable to begin investing right away, and have since been happily watching my investments grow. Every question that I had about cryptocurrency.... and there were quite a few (i.e. how it functions, how to buy/sell cryptocurrency, the cryptocurrency benefits and the cryptocurrency risks)....Lucas was able to answer every single one. He is very well informed on not only cryptocurrency in general, but also the latest crypto news. If you're genuinely interested in investing in cryptocurrency, but feel way in over your head, have a lot of questions about it, and don't feel equipped to do it all by yourself, I highly highly recommend Initiate Crypto's invaluable services to guide you through getting set up. I'm very grateful to Initiate Crypto and Lucas for giving me the strong foundation necessary to navigate the world of cryptocurrency with ease and excitement.

Chuck Made Tax Season Stress-Free!…read more Big thanks to Chuck Cash at AIS Tax & Financial! Our taxes were super complicated this year because of all the hurricane losses, but Chuck made the whole process so easy. He had everything wrapped up in under an hour -- and got us a refund on top of it. Couldn't ask for a better experience. Highly recommend Chuck if you want a tax advisor who really knows his stuff and makes tax season stress-free!

Apparently, AIS seems to think that I like to leave negative feedback cause I got nothing better to…read moredo. If I leave negative feedback it's for a very valid reason. AIS made a complete mess of my taxes, and when I tried to question them about it, I was presented with false documents, false statements, and in the end, they tried to put the blame on me not a lot of integrity to say the least.

Chad is about the worst person you could ever get financial advice from. If you don't make over…read more$100,000 a year, expect to be berated and belittled. Chad is the most unprofessional individual I have encountered in the financial field. Edward Jones should be ashamed to have him as an employee. People talk to financial advisers to get help and advice, not to be put down. If you are looking for financial guidance, look elsewhere.

Chad is a real fiduciary. He is very knowledgeable and patiently shows me what is happening with…read moremy funds while teaching me all about the investment system. I'm confident about my portfolio and now I'm also more experienced. This office makes sure I see them at least once a year to review my portfolio. Gigi is extremely courteous and helpful. I highly recommend this team!

Outstanding and incomparable customer service!!! Heather took the time to go over multiple plans to…read moresuit the needs of my family and even worked around our hectic schedule to make it happen. I appreciate you immensely Heather! I'd leave TEN STARS if It were an option!!

Heather is awesome!! She has been my financial advisor for three years now. When she moved…read morecompanies I went with her because I felt way more comfortable keeping my policy under her then staying with the old firm. She has also taught me some stuff about what goes into being an advisor and what it would be like to help other families understand the importance of financial planning. I highly recommend working with Heather if you are looking to get your finances in order or if you need someone to help you invest your money.

Steve, Karin, Tyler, Heather and Dana have always gone out of their way to make sure all of our…read morefinancial needs are met. We were fortunate to have found SRQ Wealth!

I've known Amy at SRQ Wealth for years, and while I'm not a client of the firm, I've greatly…read morebenefited from her advice, especially regarding the differences between Roth and traditional IRA savings, both for myself and now for my daughter, who is working full-time. Much of the insight she's shared comes from her deep experience at SRQ Wealth, and it's had a meaningful impact on how we approach long-term financial planning.

I had the pleasure to meet with Eric to discuss life insurance options for me and my family. Eric…read morewas extremely knowledgable and answered all my questions to make sure I understood everything. I highly recommend Eric and the services he offers. Top notch!

Eric assisted me with obtaining a plan that not only will help my family if something happens to me…read morebut also has living benefit! Smooth process and he is very attentive to your needs.