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    Concierge Medical Equipment Services

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    3 years ago

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    Brownings Pharmacy & Healthcare

    Brownings Pharmacy & Healthcare

    2.3(21 reviews)
    3.2 mi
    $$

    Their oxygen delivery service is terrible. I understand calling at least the day beforw or Fri for…read moreMonday but I don't understand no delivery window. You are not given a delivery window not even morning vs afternoon. My Mom uses the small portable tanks for drs visits. Her neuropathy in her feet prevents her from standing and walking much and in her older years she refuses to answer the door. Honestly I don't think she hears it. She can be home alone with no worries. Without a delivery window we need to make sure someone is home all day waiting on the oxygen. They are supposed to call when they are on the way, they do not. When I call to have a refill ready for me to pick up they say no no no we will deliver it today. They maybe one of the oldest in the county but their customer service and caring is sub par. Very disappointed am investigating other oxygen supply companies.

    Browning had the wrist brace I needed. But the prescription for the surgeon provided was not enough…read moreto file my insurance claim through Medicare/Tricare4Life. They said we needed all the office notes with the doctors signature on it. I provided them with that I formation and it still wasn't enough. The doctors staff said that this has never happened before. The prescription was always enough. I think that Browning's new policy is to discourage insurance claims and have the customer pay out of pocket for the equipment. Go somewhere else that will provide quality service and genuine help. These employees either don't care or they are stuck with a policy that punishes the patient. Waste your time if you need something from them.

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    Brownings Pharmacy & Healthcare
    Brownings Pharmacy & Healthcare
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    Concierge Medical Equipment Services - medicalsupplies - Updated September 2026

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