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    Conley Stephen F MD

    5.0 (1 review)

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    7 years ago

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    ADVENT

    ADVENT

    1.6(97 reviews)
    0.6 mi

    I've been reading all the bad reviews for Advent Knows. Maybe these reviews are for another…read morecompany. All I know is I had a great experience at Advent's Dublin, Ohio location. I am a 70 year old male that has had breathing problems for at least 30 years. The procedure I had was as advertised. I can't remember the last time I breathed this well. AND, my Medicare w/supplement covered the costs. I could not be more pleased.

    I completely regret trusting Advent with my sinus issues. The initial visit was informative and…read morethey assured me that my deviated septum wasn't the main cause of my sinus issues and that a balloonoplasty and turbinate reduction would provide me relief. I also have a cyst in my maxillary sinus that was touched on in the appointment, but wasn't taken care of during the procedure. After the procedure, I had multiple cleaning appointments, all with different ENTs. None of them seemed to be on the same page with aftercare and concerns. I even had one ENT administer numbing spray and then leave the room after. I had a reaction to it and passed out alone in the treatment room. When she found me, she said it could happen sometimes. why leave me alone then? Anyways, each cleaning I insisted symptoms were not improving and they kept telling me keep giving it time. So i did, following aftercare thoroughly. When I had my last visit, I still didn't feel better even though I was supposed to be fully healed by then. I requested another CT scan to see if there was improvement from the procedure but they denied my request and told me to wait another 6 weeks to make sure everything was healed. Mind you, I was told I was healing on time and everything looked great. I seeked out a second opinion because I was tired of not being heard. Within one appointment with the new ENT i saw, she identified scar rings from the turbinate reduction that scarred onto my cartilage, creating an obstruction. She also said there's no way I could remove the cyst without fixing my septum diviation which is more serious than it was made out to be by Advent. So now I have to get a septoplasty, turbinate reduction to fix the scarring, fix my concha bullosa, and remove the cyst that has now taken over my entire sinus cavity. I wonder why none of the ENTs I saw at Advent after my procedure never mentioned seeing any of the scarring in my nose. I felt so dismissed throughout my time working with Advent. I'm so disappointed. They will not recieve a payment from me until this is sorted out. The images I shared are findings from a CT i got after everything i had done with Advent. This is from a different network of ENT.

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    Froedtert Center for Advanced Care - exam room

    Froedtert Center for Advanced Care

    4.3(6 reviews)
    0.1 mi

    I've now had a couple procedures at the surgery center at Froedtert, Sergeant Health…read more There are distinct advantages to having something done here, rather than at a main hospital location. First, parking is close and easy. Usually you can stay very close to the door. Second, the facility is small and check-in is fast and friendly and the waiting area is immediately accessible. They have a coffee machine, a table or two and standard chairs and couches for family and patients. There's also a TV and a monitor which tracks patient progress through their procedure for any waiting family or friends not inside with the patient. The interior waiting areas for patients having a procedure are standard hospital bays, with no doors, curtain access, but a recliner chair for companions or family members where they can stay throughout if they prefer. The privacy is perhaps minimal, but the access for the care time is easy and open. Every team member I've encountered here has been great - friendly, comforting, and this is important, they all seem to make a personal connection - even if it's small, that makes you feel seen as an individual. Happily, the surgical teams have also done great work on my visits. I am definitely loyal to this system Great care. Made comfortable,

    Healthcare can be a very personal thing. So many thing that affect your experience including the…read moredoctors, nurses, receptionists, and even the parking. The Froedtert/Medical College is a massive organization and complex, so this is a very limited review of one area, which is the Center for Advanced Care, and specifically the Ear Nose and Throat Clinic. Been coming here for several years, and have always been impressed with the level of professionalism, and care. Especially the staff that work with Dr. David Poetker. Would recommend them to others that are struggling with ENT issues. Once you are in the proper parking structure, it's a quick ride up to the 5th floor. Get off the elevator and go east. There is nice signage that will get you where you need to go. Good luck with your treatment :)

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    Froedtert Center for Advanced Care - Surgical center check in and waiting area

    Surgical center check in and waiting area

    Froedtert Center for Advanced Care - Waiting area

    Waiting area

    Froedtert Center for Advanced Care - Scope/probe machine

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    Scope/probe machine

    Conley Stephen F MD - earnosethroat - Updated June 2026

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