My right eardrum was seriously degraded in combat over 50 years ago. I have known that a hearing…read moreaide was in my future, as my family grew tired of my ongoing..."What, what did you say" etc. etc. What I did not realize was that my left ear was in similarly poor shape. My internest recommended Audiology Associates, specifically Dr. Melissa Segev. Her reputation was stellar from a number of physicians that I interviewed in the Annapolis community, as well as several hearing aide users. I knew that I was in very capable care from the hearing test on. Two PhD audiologists supervised the 50+ minute exam, and carefully related the degree of deterioration in each ear. Dr. Segev then fitted me with the latest technology, yet not the most expensive. In my case "good" was actually great! Dr. Segev and her staff embody what a patient needs when making an investment in technology....she and her associates are knowledgable, competent, caring and easy to work with. Pardon the pun, but they "listen". After the initial purchase Dr. Segev made several adjustments as the brain has become sensitized to frequencies that it has not heard for years. Last Saturday my wife and I attended the Symphony, and for the first time in 50+ years I was able to hear each instrument, high and low pitch, clearly and with "round sound". Technology and Dr. Segev have restored what was taken from year when I was just 17 years old...my family and I both thank you!

My 4 year old had to go in for some testing and the doctors there were the best! They made her feel…read moreso comfortable, making the tests like games for her. I can't recommend them enough if you need to take a little one to get their hearing checked!

Very accommodating to our needs. The Tech that handled our script went above and beyond any of the…read moreprevious businesses we have used...

What can you say to make an optician's office stand out in the crowd. Suffice it to say that this…read morebusiness has been there a long time and that the staff is pleasant and very helpful. While I was there for a hearing aid repair I found out that they are now in an arrangement with the VA to provide at least some audiology services to vets in the Hanover area. Welcome news since the closest VA facility with a robust audiology department is an hour and a half away in Lebanon.

Great service. Dr Miller worked with me to find an aid that matched my requirements for blue tooth…read moresupport and also worked with my Samsung cell. I had to find a new provider and visited several companies and their approach was basically this is what's available, take it. Many vendors only had support for Apple cell!! Dr Miller actually called a couple manufacturers and found one that had an aid that met my requirements. Highly recommend Kaplin Hearing, who now operate under HearUSA.

I tried a hearing aid last year and after the 2nd one failed the same way I returned it. It was a…read moremajor brand. Shame was I really wanted it because it supported 4 programs and multiple Bluetooth channels. Started visiting area Audiologists for my new hearing aids I've worn aids for over 20 years and know what I want and what to expect to pay. Shopping was so frustrating. Seemed most just wanted to sell you something and send you away. One had 4 brands that met my minimal requirements, but charged the exact same price for any of them! Finally stopped in Kaplan Hearing Center (now DBA HearUSA). The Audiologist Ms Miller listened to what I wanted and asked the right questions. I had my current hearing graph so no testing was required. She could see what I needed. She went down the list of brands they carried and unfortunately the only one that met my requirements was the same brand I has just returned. She really wanted to help me, so asked if I would reveal where I got the ones that failed. I told her and she said "let me check something". She called the support line and discussed with a tech for quit a while and found the warehouse I got the bad ones from are a lesser quality with less features, and were an older model. With her very professional treatment and I would have 6 months to try it, I decided to try it again. She placed the order and in a week I went back for the fitting. The aids had 3 program functions setup by the Audiologist and unlimited programs I could create myself. She set the 3 programs as I requested and showed me how to use all the functions from my Cell. It was a very satisfactory experience and I'd highly recommend them. A year later and I still love the aid. It pairs with my cell, laptop and car radio. OH! And I get free batteries for life. Michael Hayes Ellicott City MD

I wish I found this place years ago. I have very skinny ear canals (Doctor noticed right away). And…read morenot very straight. So every 3-5 years I have too much earwax buildup that it affects my hearing and it gets uncomfortable. I used to go to Patient First to get my ears irrigated, but that takes a long time -- I could be there for hours just to see someone and get it done. I recently tried the minute clinic at a local CVS, and the doctor tried to irrigate, but could not fully get my ears cleared. Waste of an hour and $95. Alas I found Taylor Listening Center. I was able to get an appointment for the next day (awesome). The ladies there are all so friendly. She used a much more sophisticated irrigation system than the water bottle CVS had. After a few attempts in each ear, they were happy to see my earwax come out. If you're open to it, agree to have them record and they will put it on their various social media. They don't really show your face, so you don't even have to worry about that. They just get really excited about the things they pull from people's ears! It really is a passion here. I was able to pay with my HSA easily, so that was a breeze. I was in and out in less than 30 min. I would recommend coming here for all your hearing needs.

Taylor Listening Center's front desk has always been excellent and extremely helpful…read more Today I met Dr. Alyssa Heinz. I found her manner very nice. She is very thorough and patient. She made this visit very successful. I will choose Dr. Alyssa Heinz as my Audiologist from now on. I highly recommend!

I was looking for a second opinion, had a recent audiogram with me but audiologist thought a new…read moreone would help with aid fitting and would be covered by insurance. I am still disputing the validity of the charge that resulted. Meanwhile I got a trial of the high end aids of a new brand. The trouble is this brand has no additional aids for partners or small meetings. She knew, or should have known that with my hearing loss I need not just the hearing aid but a suite of supplemental aids for specific settings. I was no better off after multiple trips. Then there was a restocking fee no clearly mentioned previously. One star for fair technology in attempting the fit. Otherwise not my favorite office.

My mom had been Dr. Lisa Bragg's patient since 9/2020. She was pleased with the her care…read more On 3/31/2023, we arrived at the clinic a little before the appointment time 3:30pm for annual check. I saw Dr. Bragg passing by the front desk and we greeted with each other briefly. We were then waiting in the lobby for about 15 minutes. Dr. Bragg did not have any patient at that time. She was only on the phone. My mom did not feel well and she can't endure such long wait. When we were finally admitted to her office, it was already 3:50 - twenty minutes later than the appointment time. Dr. Bragg should have better understanding in serving rather old senior patients in their late 80s. They are fragile. My mom was sent to ER on 4/16/23 due to weak heart and passed away in the rehab on 4/27/2023. Another incident: On 2/8/2023, we went to the clinic for hearing aid check. We were put to wait in the office for about 20 minutes by another doctor. All she did was changing the domes to smaller size. We appreciated her effort but it made the situation worse. One hearing aid slipped off her ear the next day and we didn't find it unit the 2nd day. It was pretty chaotic. At home, I found larger sized domes in the bag. I changed them within 5 minutes. My mom had complained about her hearing aids being too easy to fall off, but we were never advised the solution of custom made earmolds until the visit on 3/31/2023. Dr. Bragg made the molds and sent to the manufacture to custom make it. My mom was never able to use the customed earmolds..... The new earmolds are still sitting on my late mom's table. I respect Dr. Bragg and the other doctors and I also appreciate their care and patience in treating the senior patient. However, I hope they can serve the seniors patients better and truly put them first.

Excellent service and quality hearing health service. The staff members are very welcoming and…read moreprofessional.

Lori is fantastic and took time out to listen to my issues regarding my hearing loss issue with my…read moreleft ear. Highly recommend this office.

If you have any questions about your hearing this is the office you want to go to. The staff here…read moreis amazing, friendly knowledgeable, and just glad to be there to help you. I highly recommend this office you will not be disappointed. I have a crazy work schedule and they have gone above and beyond to accommodate me. I can't thank them for everything they do for me. Thanks again

Professional staff and medical team. Very friendly. Great experience…read more The Doctor explained all procedures to us. Made my 6 year old feel very comfortable during the entire process. Highly recommend this location and practice.

Had moderate to severe hearing loss, much worse after my Covid bout in 2021. Curious to explore…read moreall options from expensive to over the counter. None have outperformed Costco Hearing aid Center. Great support and maximum technology with minimal expense. Always on time, never rushed. Recently added T-coil for a new auditorium in our complex. Terrific.

Throughout my many years of progressively deteriorating hearing loss I have been…read moreto a number of audiologists and hearing centers but none have so captured the essence of a compassionate cost saving service as the Hearing Center at Cotsco in Elkridge. Their pricing is unbeatable (mine cost $2500 a pair) and is generally half of what others charge for the same or similar hearing aids-that's a lot of money. Additionally, their trial period after payment is twice as long as government mandated a full refund returned before 6 months. There is even greater savings if one can benefit from Cotsco's Kirkland brand hearing aid which is kept in stock and manufactured by a well-known respected national brand. Ordering if necessary is super quick 2-3 days. Colleen, with more than 30 years experience in providing hearing assertive devices, has state-of-the art knowledge to insure each of her customers receives her undivided attention, care and recommendations as to which of the many devices will achieve satisfactory results. Jon, a very capable professional is also impressive. Rounding out the team is Henry who runs business side, assists in explaining accessories (even pairing) and serves as a welcoming presence. No wonder it takes weeks to get the initial appointment (although just next day for an adjustment appointment). This is a great team, great service all at a great price.