Valentine and her team have always been super helpful in taking care of our families insurance…read moreneeds. They are easy to talk to and speak in my terms when discussing policy option. I really appreciate they reviewing our policy to make sure we have the best coverage at the best price.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Passionate about helping people to make sure they are properly protected and that they are taken care of when it matters most. I enjoy being a small business owner and look forward to helping you with your insurance needs.

My family has been using Matthew's Insurance for decades. They are always friendly, helpful and…read moreknowledgeable. They look at new options for us every year, saving us hundreds of dollars.

I found this company because I was having issues with Farmers Insurance. I live in California and…read moreFarmers threatened cancellation of my policy. I was in a panic as we had limited time, I was out of state and remote, Farmers was uncooperative and I was getting zero support from my existing insurance agent. I went on google and found Matthews Insurance purely from a google search , where they had five stars. I was a little concerned when I saw a 1 star rating on Yelp, but anyways, I decided to call as I needed options, and fast. I spoke with Eric Matthews, who is probably one of the nicest and most patient people on the planet. I was also out of state at that moment when I called, traveling..... and between cancelled flights and airport drama, trying to get my application in with Eric while at the airport terminal. Add the issue of my then-insurance and roof repair issues and claims, I'm sure I was a handful! However, Eric was cool as a cucumber and extremely professional!! Eric gave me very candid advice, after our convo, that I truly needed to do a full roof replacement to stay insurable. My issue was I needed a reliable roofer (I was out of state!!) and I needed short term financing. Well? Eric not only referred me his own roofer but also the roofer who had done work for his brother!!! He mobilized his own network to get me help. Truly, that was going above and beyond. I ended having a truly seamless experience with the roofer and subsequently, it was so easy to transition the insurance to Eric Matthews and Safeco. Additionally, Eric was been extremely responsive to all my concerns. I send an email? He replies. I call? He answers and/or returns calls very promptly. I felt like Eric brings back old school traditional, excellent customer service. Super thrilled to have found him!! I recommend to anyone to do business with him. I'm not an easy person to please as I have high standards, but Eric meets every standard, and more. And by the way, I believe he told me he was also in the service. ( I interviewed him on his credentials.) Maybe that's the root cause of the disciplined approach and the work ethic. And sir, thank you for your service!!!! Five stars for Matthews Insurance Group!!!!!!

Female agent is very dismissive and impatient. Will hang up on you for calling to ask about policy…read moreand coverages. If you decide to take your business here, please do yourself a favor and work with Manhattan Nguyen. He is very attentive and will work with you to get lowest rates possible. Cô nhân viên nữ ở đây rất khó chịu và thiếu kiên nhẫn. Gọi đến hỏi về chính sách hay quyền lợi bảo hiểm là có thể bị cúp máy bất cứ lúc nào. Nếu bạn vẫn muốn làm việc với công ty này, tốt nhất nên liên hệ với anh Manhattan Nguyễn. Anh ấy rất nhiệt tình, lắng nghe và sẽ cố gắng hết sức để tìm cho bạn mức giá hợp lý nhất.

Manhattan is a very commited agent aslo a great resource. They helped me understand my current…read morepolicy and gave me options for my Auto Insurance! Thank you so much!

If you're looking for a good insurance agency with good people who take pride in what they do, know…read morewhat good customer service is and go beyond, this is it! I had a few concerns recently with billing and a certificate, Briana Alvarez, Bri, assisted me with both. She was absolutely great to work with! Being in retail management for 14 years, it's second nature to identify a person who truly cares and takes pride in what they do. She took the time to research, in the process educate and grow herself and was very professional in communicating with me in a timely manner, which is rare lately. This agency has always had a good reputation in my household but my interactions with Briana took them to them to another level. Highly recommend this agency and Bri!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Arlington, and we understand the need to help insure what matters most to customers.

I called this agency today to get a quote as I am shopping around for homeowners insurance. Teresa…read morewas absolutely phenomenal! I recently moved here from Tennessee, and she was so thorough in explaining the difference in coverage between the two states. Teresa has many years of experience, and I appreciate her sharing her expertise with me! I highly recommend The Bromley Agency!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. We are committed to building longstanding relationships with you by exceeding your expectations with every interaction. We love helping customers protect what's most important.

I stopped by due to needing some document notarized and some of the staff are licensed to do that…read more Being a woman of color, for safety reason, sometimes we need to look before we fully enter a building. Upon entering the office, I come to appreciate this office and notice right away how well represented this office is. I greatly appreciate the true smile, yeh friendly, yet professional greeting. I got my business done in a speedily manner and very happy to see this open close by for any future business needs. Will come back when need!

Needed to add vehicle to my current insurance, done within 5 minutes. Professional and friendly…read more Thank you State Farm and Sasha!