Very clean and extremely helpful and happy staff. They were welcoming right as we came in. The…read morestaff goes above and beyond. I have nothing bad to report from our services we received at First Midwest bank.

From the owner: Built on years of exceptional service, First Midwest continues to provide traditional customer…read moreservice in a digital banking age by providing banking products and services for all stages of life. As a locally owned and managed community bank, we are efficient in responding to customer needs. We listen to each situation and offer appropriate solutions to help our customers meet their financial goals. At First Midwest Bank we pride ourselves our commitment to the communities in which we live, work and play and the loyalty of our employees to our organization. Want to be a part of the First Midwest family? Stop by a location today or explore our website to learn all that we have to offer.

I recently moved my business from the worst bank I ever had the misfortune of doing business with…read more(i.e., Simmons Bank, where it was all about them) to Central Bank, one of the best banks I have had the good fortune of doing business with, where it is all about the customer. I had almost forgotten what it felt like to deal with a responsive, customer-focused bank whose people and technology make everything easier, infinitely less frustrating, and infinitely more satisfying. From the moment I walked in the door, the positive energy and the customer orientation of Central Bank's culture was palpable. And the professionalism, competency, and responsiveness of Central Bank's people was immediately apparent. You really can feel and see the difference. In some banking relationships, inertia can take over and gradually one comes to accept indifference and mediocrity. And it may be exacerbated by a feeling that all banks are the same. Well guess what? Central Bank offers compelling evidence that all banks ARE NOT the same, and it shows in every interaction. Central Bank understands that meaningful, trust-based relationships are earned everyday. What's more, Central Bank does not mistake or confuse a series of transactions with what it means to have a "relationship." So here's the deal. If you are new to Columbia and are looking for a great bank, Central Bank is an excellent place to start. I wish I would have started with Central when I moved to Columbia in late 2019. Or, if you are a customer of a bank where you feel, at best, ignored or, at worst, abused - - do yourself a favor and have a conversation with Central Bank. I am confident you will find, like I did, that it is worth the effort. You will be glad you did.

From the owner: Central Bank is a privately held $11.6 billion bank holding-company headquartered in Jefferson…read moreCity, Missouri. The Central Bank family includes 12 regional banks, Central Trust and Investment Company, Central Mortgage Company, and Central Technology Services. We specialize in community banking, focusing on delivering leading-edge technology with a network of more than 140 branches operating in Missouri, Kansas, Illinois, and Oklahoma; and more than 22,000 ATMs nationwide.

I came in here with a compromised debit card and everyone was very nice. Felt in a way better mood.read more

Ted Campbell, the mortgage loan officer at this location does a tremendous job. I am a Realtor and…read morehave done many,many loans with him. He never gives up. If there is a way to get the loan done, he will find it. His communication skills are superb and so there are never any surprises.

From the owner: As the oldest, independent community bank in Missouri, The Callaway Bank combines old fashioned…read morevalues like fairness, respect, integrity, and honesty with modern banking products and services. Our customers have been our greatest asset since before the Civil War. Unlike most banks, we are still an independently owned and locally operated community bank. Our decisions are made right here at home, with the interest of our community and our customers in mind for all that we do.

If you have to do any banking, do yourself a favor and do not go to the branch at 1000 W. Nifong…read more First I go up to the drive-in and ask if I could do it there sure the woman says then it's of helping me she actually does an errand that another employee wanted her to do while I was just sitting there. So I parked my car and went inside only to discover that the same woman after I explained that I needed the transfer into the IRA account came back and said oh I can't do that. You'll have to see one of the two officers behind you. I walked up to the first person named Peggy, who informed me oh well, I can't help you because I'm leaving in 10 minutes. I finally went to the last available person who could help me it did take a little while but, he did help. The funny part was even after I was all done Peggy was still sitting at her desk. There were people that needed to be waited on, but she couldn't care less. Please think twice about going to this branch they care more about what's on their phone, then who's standing in their line.

This is a complaint against your comercial loan officer Megan C, who used to work as a senior loan…read moreofficer for Veterans United Home loans, before she started with you in November 2022. In October of 2021, my husband and I decided to do a refinance on our loan to buy down the interest on our mortgage. When Megan C, gave us the numbers on what our new payments would be, my husband noticed that the payments were very low like $600+ low, he called the loan officer to confirm that all fees were added to the closing costs, she said yes even though my husband gave her a full break down of what our property taxes were and our homeowners insurance fee are along with loan. She still said everything is added, my husband called her again because it was not adding up. She still said everything is ok. In December of 2021 we get our first bill and we again question the payments, my husband having experience on the matter asked me to call her and reaffirm that the payments included the property tax fees, and the homeowners insurance fees, and again she said yes. Then November of 2022, the bank added $12000 to our escrow because she along with the whole underwriting department did not see that the fees were not added. Megan C, mistake has damaged our credit, because her ex employer took the payment added them to the money they now want. So they took our mortgage payments from December of 2022 on as partial payments and reporting that we are late 30 days late twice. So I hope you keep an eye on Megan because she makes big mistake that can make your corporation look bad.

Absolute best and friendly credit union / bank I have ever had the pleasure of doing business with…read more The staff is friendly and willing to help anyway they can. I use the Fulton branch and wouldn't even think of going anywhere else. Thank you United credit union for all you do for me.