Heard about this location from my friends. Thank goodness they opened this centre. When I applied…read morefor NEXUS a few months ago, the Dunsmuir and YVR locations were COMPLETELY full for the next 6 months, and the Blaine location didn't have anything for the next 5 months. Meanwhile, the wait list here is less than 2 weeks! If you live anywhere closer than Surrey, you want to apply here. Bar none.
Parking here is pretty horrendous though - you probably want to take public transit in.
The centre supposedly opens at 0800, but the doors didn't open until 0805 or so. Even though I had a 0800 appointment, after the wait and all, I didn't get my 1st interview until 0830, and wasn't finished until 0915. Something to keep in mind.
They give you a numbered card before sending you to the waiting area. Red for Canada, blue for USA. Nice and easy.
The officers (both Canadian and American) were very cordial and professional - special mention here. I don't think I've dealt with nicer border guards anywhere else.
They supposedly have the iris scan option here, but the agent told me they couldn't do it for me for some reason. This is not required unless you also want to use NEXUS when travelling by air. The US agent did also mention that they're moving away from that and towards using only fingerprints (which they do here) though.
In terms of paperwork, they only looked at my driver's licence, proof of citizenship, and passport. Interestingly enough, they never asked me for my birth certificate or medical card, even though the letter I received from them instructed me to bring them.
Overall, the experience was a lot more pleasant than I expected. I would recommend this location.