Conway-Markham Funeral Home and Cremation Services is local to northern Iowa. There are two locations in New Hampton and Elma.
My dear friend passed away in January 2021. She lived in New Hampton and her family had arranged her funeral and visitation at that location.
Her final resting place is at Howard Cemetery in Elma, IA, the city (it's more a town, but it's officially deemed a city) where she was born. Her visitation was at this Conway-Markham location in Elma. I am still figuring out Elma. This business is a few blocks away from the Elma Library.
My review is from the point of view of attending a funeral remotely and using Conway-Markham Funeral Home's streaming feed.
My dear friend was young when her life was cut short. She passed away from Leukemia, a blood cancer. Her family arranged her funeral with Conway-Markham.
My friend did was she does best. She was a planner. If you are a planner, I likely love you as a friend, because I work the same way. She planned her entire funeral. It's not that she was a control freak. It was what she did best and she wanted to take care of others. She always thought of others before herself, which happened right up to her death. She was truly one of a kind.
She had lived most of her life in Iowa, which is where she was born and raised. However, she had stints living in Minneapolis and Boston. I know that she wanted her friends in these cities to be able to participate and celebrate her life from afar.
Then, there's me. I was her only friend across the border in Canada. I am thankful that Conway-Markham invested in the best equipment to stream their funeral services during this pandemic. The Canada-US border has been closed since mid-March of last year. If we weren't in a pandemic, I would have flown down to see and support my friend. Instead, we got through this obstacle by communicating with each other through e-mails and text messages right up until her passing.
The service was wonderful. It highlighted how selfless she was and how much joy she brought to everyone in her life.
Staff at Conway-Markham skillfully and carefully shifted a few items before closing the top part of my friend's casket when transitioning from the visitation to the actual funeral service. They shifted the video camera to make sure that remote attendees got the best view during the service. The streaming quality was excellent. There was no lag or issues.
It was my first time attending a funeral online. I would have been devastated if I couldn't attend my friend's funeral, but it was realized through technology. I was able to grieve properly, while celebrating how wonderful of a person she was.
There were songs that were played. The audio was excellent.
At one stage, my friend had recorded a voice message to all of us. The person who was trying to play it was experiencing some technical issues. A staff member from Conway-Markham swooped in to fix the issue. It was great.
The voice message was poignant and many of us lost it, including me. It was also comforting to hear her voice again.
My friend was a foodie. She made sure that everyone left the service with a packed lunch when it was over. It made me smile. It was so her. They were available from a different room at the funeral home where the reception was held later on.
The service lasted for an hour. It stopped with the funeral director talking about everyone heading over to my friend's final resting spot.
The service was smooth and it had everything that my friend had wanted. Conway-Markham made things as stress-free as possible for my friend's family and guests, so they could all focus on grieving and reflecting about such a special person. I appreciated the staff's professionalism throughout the service. Thanks to Conway-Markham for holding a modern service during a pandemic and allowing me to say goodbye to my friend a country away.
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