Dustin W.

There's only 3 locations worldwide and the Queenstown one definitely has longer lines than Dunedin. Because it's more popular the lines are usually a little longer, but I would still recommend waiting. All their items are delicious. The icecream sandwiches or milkshakes, etc. it's really hard to go wrong. If you want a souvenir you can get an item with a glass milk bottle. The cookies themselves are tasty and the icecream is great. If you like desserts, I would say this is a must visit. There's a lot of unique decorations inside and packaged cookie items as well. The quality stays consistent when comparing Dunedin and Queenstown!

Claire G.

3.5 stars...Cookie time, cookies & milkshakes ... A bit overrated in my opinion but cute in a gimmicky way & very expensive. You decide if it's worth the hype. Hubby and I tried two different milkshakes, the vanilla and double chocolate cookies and cream milkshake and the double fudge cookies and cream milkshake. We also purchased four cookies for Takeaway. The fudge double chocolate, the caramel chew, the golden oat and the regular chocolate chunk, these were all hot and I must say very good. Nice crunchy edges & soft interior. The shakes were on the chunky thick side, garnished, and definitely rich. They actually are a full meal, and I recommend sharing one if you are going to try them as a couple but the problem will be deciding on which flavor you both can agree on! They have a s'mores, a coffee cookies, and milk, a salted caramel, ice cream sandwiches, and of course, cookies and milk. You can customize the combinations and you have many options for purchasing their famous cookies for take away as well. When in Q-town, it's worth a stop.

Natalie D.

Went there twice during my trip to Queenstown - and bought one chocolate milk drink (milk bottle one), and one cookie shake (one of each on the two days that I went). Also bought cookies. The cookies are so fresh and amazing, and both drinks came with a cookie, the milk bottle one came with a smore instead of a single cookie - you have the option to choose between a smore or a single cookie. (the milk chocolate one obviously came with a smaller one due to the size of the bottle it was served in). The cookie shake also had ice cream on top of the normal sized cookie. The staff were helpful and friendly. Well worth the money spent. When you come to Queenstown, you MUST stop here for a cookie and/or a drink. It is an amazing place, plus the fun and lively vibe.

Jason X.

Do we have cookie dough bars in the US?! I loved this - it's a good change of pace when you want to indulge in something super sweet but don't want cold or melty ice cream / gelato

Glen P.

Cookie Time is massive in New Zealand. You can't drive to a town in NZ without seeing a Cookie Time billboard or sign. The cookies from grocery stores are pretty good, so when I saw that they had a store I was pretty excited! It's a bit strange that they market it as a bar though. I could imagine kids ordering their cookies shakes and asking the cashier for a little something special inside, "Give me the hard stuff like my dad drinks on weekends".. "Ok sure... But you have to yell cookies 3 times loud" "COOKIES COOKIES COOKIES!!" This place isn't a bar.. more of a cafe I'd say. There's no alcohol here, sorry party animals. But they do have cookies, ice cream, and shakes! There was a line, of course.. Everything decent in Queenstown has a line. But, they hook you up with fresh mini cookies to eat while you wait in line! Loved that, and the cookies were dank! Inspired me to buy one of their buckets filled with those mini cookies. Was not disappointed. May or may not have ate too many on my road trip back to home. But that's what Cookie Time will do to a person. There are a lot worse things to be addicted too I suppose. I also got a salted caramel flake shake($9). It was good, but after I got halfway through it I started to feel a sick of it. And I LOVE sweets. So if I think it's too much, it's too much. It would be nice if they offered it in a smaller size. It is an expensive shop, cookies and shakes are pricey but it comes with the territory. Queenstown is an expensive city. Expect to pay high everywhere you go. 4 stars for the cookies and first few sips of my shake haha. The decor inside is cute too. The mascot looks like cookie monster's cracked out brother with a lil LGBTQ flair. If I ever go back to Queenstown I will come back!

Kold W.

I originally gave this cookie Spot 5 stars until I received The package ordered via The website. These were Not the same as I had in Queenstown. Unfortunate For my initial Euphoria. The cookies sent were Dry Thick and not made As if they cared. I have never seen a product Change so much. To me it's literally not the Same Cookie. Almost like A 'Bait and Switch' Scam. The only reason there is Still a 3 star rating is because Of my experience in Queenstown at the shop. I Guess that's just how 'The Cookie Crumbles' (

Ariana K.

OMG. The cookies here are so yummy!!! And I love their mascot too, it reminds me of a red version of our cookie monster. I didn't try any of the ice cream or shakes here, I was already too cold.. lol

Asda P.

I got the vegan double chocolate cashew shake and it tasted like icy brown cashew milk. I tried my brothers cookies and cream shake (non vegan) and it was sweet, and good like how a shake should be. Mine was bland, icy, and not appetizing. After 2 sips I threw it out. Wasn't worth having even if it did cost $11.

Joe V.

This place is definitely overpriced as mentioned in the other reviews. The mini cone with cookie dough was so small! See picture below. They have many flavors of the no bake cookie dough if you're into that. The employee also didn't wear any gloves or use a napkin to pick up the cone. I was definitely disappointed by the cookies. A lot of people mentioned the salted caramel but it was not soft at all or warm.

Lana T.

I think these might be the best cookies I have ever had in my entire life. Warm, chocolatey, light, gooey, deliciousness. Very buttery--extremely buttery. I tried the regular chocolate chip and the milk chocolate, caramel, and fudge cookie and both times I had to close my eyes while eating. It was that good. They're a bit pricey, at $3 a piece, but worth it, and during happy hour from 6-7, it's 2 for $3, in which case it's definitely the best cookie in the world. I was a little skeptical when I first heard about it--I mean how good can a cookie really be? But that was my mistake. You win, Cookie Time, you win

Alex M.

Where do I start?! This place is a dessert heaven and very photo friendly! Opens early in the morning and stays open until late in the evening which is perfect for sweet cravings at anytime. Their edible cookie dough selection was my favorite part and sooo delicious! The shakes are also amazing! They had plenty of pre- packaged cookie options as well, making it painless for tourists to take these delicious treats home with them. The merchandise is also very cute. I'd highly recommend a smokes cookie and trying out the edible cookie dough. You won't regret it!

Stasj T.

COOKIES!!! OMG every time I walked down Camp Street, they tempted me with the smell of sweet, sweet goodness that is CHOCOLATE CHIP COOKIES. I resisted initially, then one day the chill in the air got the best of me and I stepped inside. "Hello there!" was the greeting as I stepped through the door. I don't think I've ever been so enthusiastically greeted in my life. I perused through the menu, as I mainly wanted a hot chocolate, but there was so much else to choose from! The lady that greeted me saw that I hadn't made up my mind so she handed me a paper cup of something. "Caramel coffee milkshake," she explained. I taste it and it was GOOD. Made me start considering the cold drinks, despite the temperature. Another lady behind the desk hands me another cup. "If you liked THAT one, you will LOVE this one," she said. I drank the second one, which I took to be Cookies n' Cream. She grinned and nodded. "Better, right?" To be honest, I told her I liked the first one better. Her face fell, disappointed that I didn't agree with her views. But she understood my reasoning (caramel coffee milkshake was smoother). I ended up ordering a Gingerbread Mocha (right? RIGHT!?) and agreed to all the crazy whipped cream and gingerbread toppings, as I didn't want to further disappoint her. Even if in the end, I had to scrape off the topping to even BEGIN to drink my mocha. Which was GOOD by the way. I also returned here the following day to get some cookies, as that is what they are known for. The smell had, once again, drawn me in, and I saw that they were removing freshly baked cookies from the oven. They had just finished resting on the cooling, so I immediately pointed out those cookies (which happened to be double chocolate). I also thought to get a white chocolate cranberry cookie, just for kicks. The double chocolate was EXACTLY what I was smelling every day, so it was satisfying to finally get that out of my system. The white chocolate cranberry was a bit of a letdown, but that was most likely due to my satisfaction with the double chocolate cookie. Good thing it was cheat day. :)

Kelli W.

Two words: SMORES COOKIE!! The s'mores cookie was amazing. I dont know what they do to they're marshmallows but wow they're good. I had the cookie taster shake (I think that's what it was called) and my hubby had the smores shake. If I were to go back, I wouldn't get a shake, I would stick to the cookies. This place is good and the atmosphere is cool. I love that they do karaoke!