Cancel

    Open app

    Search

    Cookies By Design

    3.9 (46 reviews)
    Closed Closed

    Order Cookies By Design Takeout or Delivery

    Cookies By Design Photos

    You might also consider

    Recommended Reviews - Cookies By Design

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    2019
    Rita M.

    i placed an order online 09/08/20 to be delivered to my husband working at the firehouse on his birthday 09/25/20 i call today to double check the order was indeed en route (as it had been ordered so long ago) marlene exemplifies what true customer service is. she confirmed receipt of my order and that it was on the delivery vehicle to be delivered today ***management/corporate, i hope you are reading this. your employees, quality of cookies, and presentation are all on point and amazing! pls give kudos and recognition to marlene and the delivery worker who delivered order #2909960

    A pretty pathetic fruit arrangement!

    Ummm is no stars an option? My son who is away a college ordered me a fruit arrangement for my birthday. I'm positive that he didn't request an arrangement with dry, discolored fruit and brown liquidity lettuce as the base. The fruit was arranged so poorly that the container falls to one side and isn't able to support itself on the base. Now on to the piss poor delivery. I received an alert on my RING doorbell and promptly responded to a young lady lecturing me about not answering my phone earlier in the day. I explained to the delivery driver that I had not received any calls or messages and she again snapped, that she's been calling me all morning. She then informed me, "well since you're not home, I'm just gonna leave it on your porch." I requested that she not leave the delivery on my porch for fear of theft and the fact that it's fruit and unable to stand alone. She then stated, " I don't have time to wait for you." To make a really long story short, the service and product received were both nasty. The fruit is not edible and I'm more upset that my college student spent his meager funds on something for his Mom's birthday that turned out to be trash. Side note: the delivery driver was driving a blue suv and according to the card, the delivery zone belongs to Sharnese. Sharnese needs to be working in the back room with no windows and no contact with the public.

    a bunch of skulls in a basket

    I ordered a 12 cookie bouquet for my daughter's birthday who lives in Nashville and it had to be FedEx from Naperville. I was shocked that it arrived in tact !!!!.....every cookie!!!!I

    My cookie after many bites
    Zamin N.

    Food - 2/5 The food was OK. I got the cookie sandwich which was pretty much two cookies with frosting in between it for $4. It was very expensive for the quantity and didn't even have quality. It was way too sweet and was not definitely not worth it. Service 3/5 Took a while for the cashier to get to me. It's because it was a trainee so it's ok. There were samples which was awesome. Everyone was nice overall.

    Courtney S.

    In the scant hours after learning my father suffered a stroke, I was scrambling. Where is he? How is he? What's his condition? When can I visit? And what can I do to cheer him up? It's notoriously difficult to buy presents for men, and my father is the epitome of that rule. Flowers are out, cards aren't enough and balloons are more for children. What does that leave? Cookies! I placed my order online (but also received excellent customer service over the phone) and picked it up in-store. If you're unfamiliar with the area, it's certainly tucked away in an underwhelming complex anchored by the Super-H Mart and Ogden 6 Theatre. But don't dare be put off by its exterior: the bountiful and beautiful bouquets in the display window should be enough to lure you in. And the taste will keep you there for life. I'll start to say the bouquet I ordered was delightful. It included an adorably decorated gingerbread doctor bear and a flower-shaped shortbread cookie with "Cookies are the Best Medicine" written on it in frosting. I also ordered the basket with a dozen random cookies as well as balloons. I'll mention here that the shortbread cookie was great -- not too rich, not too heavy -- and the oatmeal raisin were to die for (chewy, gooey, and oo-ey (as in "OOOOOH is this ever good!") But when I saw an adorable stuffed animal in the shop, the lovely staff took the time to tie it to the basket with a ribbon and re-wrap the bouquet with cellophane. Walking through the hospital (of course I parked at the exact opposite from where my dad was), everyone looked at the bouquet and smiled. It cheered up the days of other patients, visitors and the staff (especially the nurse's aid with whom he shared some of his cookies). And the most important thing? It brought a smile to my father's face. Thanks to the staff for helping us through this difficult time. We both are looking forward to visiting again soon, as we've found our new favorite cookie place (and not just for special occasions).

    I ordered a customized get well soon cookie bouquet for my daughter's bf. It was PERFECT, exactly as I ordered and the cookies were fresh - per bf's mom :) Delivered on time (next day) as promised. Highly recommend.

    Retirement part from the military. Great cookies.

    See all

    10 years ago

    The cookies are always delicious and of course, adorable! Love that Juan calls to confirm the delivery was made.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Cookies By Design

    Review Highlights - Cookies By Design

    I ordered a 12 cookie bouquet for my daughter's birthday who lives in Nashville and it had to be FedEx from Naperville.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Melt n Dip

    Melt n Dip

    4.4
    (85 reviews)
    4.7 mi
    $$

    I think everyone who's ever been to any Melt N Dip location will tell you that they would happily…read moreengage in food tourism to visit every Melt N Dip location there is out there. Each and every location features plentiful parking, a social media worthy interior, comfortable elegant seating, and quality desserts that consistently delight everyone who has the opportunity to try them. On my visit here, I tried a different set of items from my Schaumburg visit to test the consistency of quality across different flavor profiles and dessert types, and it delivered perfectly. The mango gelato here is incredible -- with probably the strongest mango flavor I've ever had in a gelato. The Lotus was an elevated version of one of my favorite biscuits. The gelato is incredible, creamy and flavorful -- and something I'd happily serve with most any dessert. The waffle was flavorful as usual which paired perfectly with the chocolate mix. I also wanted to try My Passion to get a mix of different fruits -- as I was pleasantly surprised by how fresh the fruit was at the other location. This was equally as great, with fruit presented at the perfect ripeness. Extra kudos to the kiwi which wasn't sour at all, and in fact was one of the first items to be finished completely. The pineapple was also super juicy, sweet, and flavorful. I wish we'd gotten more eclairs, as the filling was super delicious. Maybe the weakest item in this dish was the brownie, which was only good -- while everything else we'd tried was great to amazing. Overall, worth a special trip for any dessert lover. This business consistently delivers top notch dishes at very reasonable prices.

    If I could eat here every day, I would. Their menu is a dessert lovers dream and I wish I could…read morehave ordered one of everything off the menu. The crepe was so delicious. The staff was very kind, there is plenty of seating, and the food comes out fairly quickly! Definitely will be coming back to this location every chance I get.

    Photos
    Melt n Dip
    Oreo milk shake
    Oreo milk shake
    Salaam Cola

    See all

    Salaam Cola
    Half Baked Goodness

    Half Baked Goodness

    4.5
    (21 reviews)
    19.6 mi

    I was very excited to try these cookies but was sadly disappointed. I ordered a gluten free…read morechocolate chip cookie that she told me was frozen but could be warmed up in about 5 minutes. I was happy to wait and I was handed the box it felt warm but once I was in the car and excited to break off a small piece on the way home I realized it was still frozen. I also ordered a crème brulee gluten free/keto cookie. It smelled delicious but the texture was dense and crumbly at the same time without a lot of flavor. The shop is cute and they had some festive Halloween themed cookies for those that tolerate gluten but for the gluten sensitive, I think there are better options.

    I had Half Baked Goodness on my list for a few months and finally got a chance to try it. It's…read morelocated in a large strip mall near Half Priced Books. As with other gourmet cookie places, there are no tables and chairs inside; it's takeout only. Service was friendly. They have a selection of always-available cookies, and a weekly selection of two specialty cookies. We ordered a cupcake cookie, a creme brulee, a celebration cookie, and a keto chocolate chip cookie. Oh my goodness! These are some of the best cookies I've had. The cupcake, creme brulee, and celebration were all delicious, especially the first two. The keto cookie being sugar-free was not super tasty, but it has far less sugar than the regular cookies, so it's a worthy trade-off. All gourmet cookie places are expensive, but these are way better than grocery store cookies. If you've got a craving, this is the place to go.

    Photos
    Bakery area
    Bakery area
    Half Baked Goodness
    Top left: keto crème brûlée  Bottom left: keto peanut butter  Top right: keto snickerdoodle  Bottom right: regular chocolate chip

    See all

    Top left: keto crème brûlée Bottom left: keto peanut butter Top right: keto snickerdoodle Bottom right: regular chocolate chip
    Sweet Reserve

    Sweet Reserve

    4.4
    (149 reviews)
    7.8 mi
    $$

    I went to this location because I didn't like the selection at the Winfield location. It looked…read morelike yesterday's product that didn't sell, and I got there right when they opened. But, I am reviewing the Lombard location. The selection was good and fresh, although some of their items are a bit pricey. I ordered cake pops, brownies, and a chocolate chip cookie. The sales person was pleasant and quick. This store is their biggest store, and they feed the Winfield and Schaumburg stores. They make their pastries at this location, so you'll probably get the freshest selection at the Lombard location. I had bought a gift card from Costco for Sweet Reserve. I admit if I hadn't bought it, and received a discount at Costco for it, I probably would not have noticed the store. It's in a small strip mall on Roosevelt road which has hundreds of strip malls off the road. The store itself is clean and well kept. It does have a limited selection of products but they were all pretty good. The brownies are very frudgey, just the way I like them. The cake pops are sweet, but a little dry. The cookie has a lot of chips in them. Overall, I liked the place.

    5 stars because they have large coffee options…read more.. Nice spot in Lombard great for business meetings, studying, or just getting you a quick coffee and pastry. Close at 10pm but if you need longer later hours a 1am tea shop is about a quarter mile down the road with good options also. Parking lot with plenty of parking. My highlight is that they have booths. Plenty of tables and seating. Good menu options for lattes, iced, hot, espresso, etc. Reasonable priced and they have 20oz coffee. The service was nice as the girl was kind but she didn't seem to understand me well and she didn't know if the coffee was Turkish or not. Therefore, I ordered an Americano with their homemade pistachio sauce. It was a nice beverage. I also ordered a Turkish bread with ground beef. It too was delicious, hot and fresh. The ambiance is inviting. The pastries and mini to small cake options were quite beautiful. The nose level was very quiet until little ones came in. Still tolerable but if you are studying and it's busy don't forget your headphones. Lol. I studied for about 3 hours and I would definitely return again.

    Photos
    Sweet Reserve
    Biscoff cheesecake
    Biscoff cheesecake
    Pistachio latte with oat milk

    See all

    Pistachio latte with oat milk

    Cookies By Design - flowers - Updated July 2026

    Loading...
    Loading...
    Loading...