Exceptional customer service and beautiful arrangements!! I called All Occasions Flowers & Gifts…read more(AOFG) on the morning of MLK Jr. holiday looking for a same-day flower delivery in the Monroe, LA area. It was my aunt's birthday and I wanted to brighten her day. Heather answered the phone and was pleasant from the moment she answered. I had many questions - she was patient with me and she happily answered them all. Heather explained that I could purchase a floral arrangement through their website, but I really didn't have time to browse so she took pictures of the arrangements they had in-shop and texted them to me within minutes. I was able to pick a very beautiful arrangement and process my order over the telephone. The whole process took 8 minutes!! The flowers were delivered to my aunt within 2 hours (as promised), and she loved them! So appreciative of AOFG's kindness and flexibility. I highly recommend this florist!

Y'all did a great job cheering my friend up while she was sick on her birthday! I described what I…read morewanted and it is perfect!

I registered here as a suggestion from my mother-in-law to be - since I'm not from Monroe, I wanted…read moreto appease my new relatives, so I just registered for my same china pattern, crystal, etc. as I had done back at home. Well, my china didn't come in until after my wedding. So, instead of selling the china to customers who came to purchase something from my registry via redemption cards, or on credit, they directed them to other items throughout the store- or to their 'sister' store The Trenton House (which you cannot return items to the Muffin Tin through the Trenton House or vice versa, even though they have the same owner and even though they claim they are the same store - very confusing for a non-Monroe native.) Anyway, so when I came to return most of the things that I received in exchange for custom monogrammed china, (I mixed and matched dinner plates with a pattern and monogrammed bread and butter plates) - I was looked at rudely, when I wasn't willing to outright purchase the 4 entire place settings that had FINALLY come in post-wedding. At that time, I had enough store credit to order bread and butter plates only - once the order was placed for the b/b plates - I went on my way back home 1.5 hours away and waited for them to come in. When they finally came in - there was a discrepancy on the order form (that their employee filled out) and the staff was so rude to me- as though I was the one who filled out the form and sent it in to the company. The monogram was the font size used to engrave chargers - instead of the petite style that I had requested. The store owner insisted that this is my fault, accused me of not knowing the difference between an inch and a centimeter and refused to re-order the plates as I had requested. I was furious!!! So I was to be stuck with plates with the wrong detailing on them because they don't know how to order china correctly? My husband called back as steam was rolling out of my ears and after speaking with the manager again - after she bad-mouthed me to MY NEW HUSBAND - they finally worked out a deal where we would pay the return shipping to correct their mistake and they would cover cost of the new china - as they should- since it was THEIR mistake. Once the new, corrected plates came in - my father in law- who lives in Monroe, went to pick up the order - the owner proceeded to bad mouth me to him and said they only helped us out because He and my new Mother In Law are such good customers. So I guess without their help, I would have been screwed. I cannot believe that this store thinks this is the way to treat customers who have sent them hundreds of dollars of business, so be extremely cautious when ordering anything custom. NOT worth the headache or frustration. I am still reeling from their actions. AVOID!

From the owner: see sales rep for inforead more

The wife and I are from outta town, so we wanted to visit some shops in Monroe. Though downtown…read morewasn't all that, this place is a great little shop. There are a lot of special items in there that I normally will not see anywhere else. i really like what they have for dining ware. Little porcelain name plates, and other items that would give that southern air to your home.

Absolutely the coolest shop in the region. So many unique items you would not expect to see in West…read moreMonroe. Highly recomend stopping by.

If you're looking for a birthday, baby, or any occasion gift, this is your store. This place is…read morenotable due to its selection and pricing. They also have free gift wrapping! I'll be back.

From the owner: Invitations & Announcements, Wedding & Party Napkins, Wedding & Guest Books Gifts, Baby Gifts,…read moreBedding, Lamps, Custom Wedding Books, Guest Books, Personalized Cups & Napkins. Home Acessories: Fine Linens & Sheeting, Coverlets, Duvets, Throws, Exquisite Pillows Ready-Made & Custom, Bedding

I enjoy shopping here. They have. Friendly down to earth staff. They have many products for sell…read morethat are Louisiana in nature but my favorite thing to look for here is their Vera Bradley. They also offer gift wrapping free and they do a beautiful job!

From the owner: Specializing in: - China, Crystal & Glassware…read more- Bridal Registries - Housewares - Gift Shops - Wedding Supplies & Services