Great friendly staff and fast reliable service. I used the pay monthly and Trevor kept me updated…read moreon everything. Will be using again in the near future. Thank you

I'd give this con man 0 stars but there's no option. How this business is getting away with conning…read moreinnocent people out of their hard earned money, myself included as a single person working every hour as an NHS worker who was one of many who worked all through Covid lockdown's so I could still pay my mortgage and bills!! Told I would get my washing machine no later than 5 days and knowing how desperately I needed i, especially for uniforms.I was promised a top of the range machine with full warranty free delivery and installation, I was rung on the day that it was on way to me within the next hour or two so I had to arrange for someone to be there for him. i arrived as it was being installed, stressed and not fully concentrating as his son showed me how to use it before giving me a receipt saying that was the warranty!!!! After realising that the machine although looked new was actually a refurbished machine I rang numerous times and also texted Trev to ask him to call me back. This was on the 5th June 2023 still waiting for a callback from this PERSON TREV!! This is called ROBBERY!! looks like I'll have to go down the legal path to get my money back that this business falsely stole from myself unless the despicable man has any form of conscience!!!!!!!!!! I'll be warning as many people as possible NOT TO USE THIS ROBBING CON MAN WHO HIDES BEHIND THIS FACADE OF A BUSINESS!! SHOP FOR BARGAINS SHOULD SAY STOLE NOT SHOP!!!!!

I walked passed this store last week and a member of staff was trying to intice people inside with…read moreofferes of next day delivery and take the product away for £1. But the prices they were charging were extortionate, over £1000 in total for a washing Machine......how do they get away with it. I couldn't belive they were doing this, the amount they charge in interest is unbelieveable, I have never bought anything from them or would I consider buying of them they sucker people into spending money they can't afford with the premise of great deals. Definately one to give a miss in my opinion. Nothing more than high street Loan Sharks.

I bought an induction hob from Gotchs in Selby and had it fitted by them in October this year…read more within two months the hob made a loud banging noise, caused a fuse to go and broke. Whilst outside the 30 day right to refund and return stipulated under the 2015 Consumer Act this is well within the six month period in which it is the retailers responsibility, not the manufacturers, to either fix or replace the item. Gotchs failed to recognize this and told us we had to go to the manufacturer. This is very unhelpful and I'll-informed customer service. This really does need rectifying as Gotchs will lose customers.

Gotch's of Selby ltd, is situated on the corner of Micklegate and finkle street. There is no…read morecustomer car park but there are a few pick up spaces outside the store and a fair sized pay-and-display car park opposite. Gotch's is an electrical store selling very much what you would expect in the likes of Curry's on Gowthorpe. Gotch's is a family run business that has built up a good reputation amongst the locals not only for its goods but also for it excellent sales and after sales service. The Interior is larger than you would think with a range of house hold appliances as well as ranges in TV's and music. In the past we have brought a freezer and a tumble dryer, and that's even after shopping around for prices. The prices are too similar to bother with the big companies and its nice to support a Selby business over the national stores.

Great place to find household appliances. They sell some…read morebargain graded items and have some great value high end Items. American Fridges, Smeg Fridges, Range cookers. Friendly, experienced staff who can help.