Really terrible experience with lost tags and car being torn apart on the inside like they were looking for something. Items missing from car read more

Okay I had booked an appointment for pickup after selling my car and they didn't show up at the time scheduled(10:30am) . He then calls me (4:00pm) and said he has a game to go to and could he come afterwards, me looking like are you serious but went ahead to be a team player and said okay , didn't get a call or anything, next day i call him he says he's coming didnt call me last night because that was unprofessional aww okay , I told him I think they are going to tow my car because they put a sticker on it the other day....... he says he's on the way ....... I leave the. police tow my vehicle from my home where it's registered , so then I'm out of $225 for no reason smh , I tell him to just head to the impound he claims they said it wasn't there ( he never went in) eventually my car gets picked up yesterday but i was just over it all and they are just all around unprofessional and I don't care who gets mad ...... Do Better! read more

this coparts in memphis has a bunch of thieves working for them. i took a car for resale to copart yard man drove car to back lot. when car was listed .car was lifted as didn't drive and key was missing.the coparts employee drovecar to back lot it did have key and it did drive.call 3 time with no help .with all the cameras there i cant believe that they can't see with lot boy took key. very sorry people and management read more

Do not use this company. This company is highly unreliable. We have now set up two days for pickup. Both days Copart has called us and told us that they don't have drivers to come pick up a car. We were super understanding the first time. A manager guaranteed us that the second day that someone would be there within our time window 8-12. No problem! We understand that things happen. The second pick up day we got a call that the tow driver was not able to make it until 2/3pm. The driver was awesome. He called and profusely apologized and let us know when he could be here. Unfortunately it was out of our time window and we just weren't able to make the time slot work. Latoya is scheduling however was a hot mess. Although she did apologize, it wasn't genuine and she made it seem like we were an inconvenience to her business. She let us know that there was only one tow driver in our town who was able to do the tow but she couldn't commit to our pickup unless it was three hours outside of our pick up time. read more

I had a friend go pick up a Chevy Silverado, and so I called ahead to make sure they would "take care of her" since she wouldn't know what to do. Boy, did they--not only did they drive the car out for her, they also made sure she had air in the tires, and even gave her a few gallons of gas so she could get to a gas station! Top notch service for an auto auction place--thank you so much guys. Whoever was responsible, you really made our day. thanks again. read more

This company is a bunch of THIEVES!!!! I got a notice that they picked up my abandoned car and were applying to gain control of the title. My car has never left my possession since I bought it. I contacted them and explained that my car was sitting in my driveway on the other end of the state. The car they had was a maroon four-door. My car is a gold two door. They said in February that they would fix the problem. Now here I sit in July with a car that I cannot tag, insure, drive, or sell because they own my title. My car is still sitting in my garage. I've notified the attorney general. I would give zero stars but it won't allow me to post unless I touch at least one of the stars read more

What a bunch of A**Holes!! Won an Auction, "Seller Approves" sale, I go to pay for it and they secretly went into my account and removed it....I called and they said the seller "Accidentally Hit Approved"......Copart has been the absolute worst company I have ever dealt with EVER!!!! They liars, and forever will be scammers!!! STAY WAY!! read more

Left a garage door remote in the towed vehicle. There was no problem with Copart to get it back. Excellent customer service with Holly.

I don"t trust them. i bought a car and it was never delivered.They never contacted me. i am going to 3 States Attorney"s General.They are the absolute worst. read more

Run, don't walk. Stay as far from this two bit sleaze company as is humanly possible. I've been trying for a week to donate a car to public radio in Memphis. The organization managing that donation contracts with Copart to pick up and auction the vehicles. The car still sits at a repair shop in Memphis, with the title properly completed and locked inside the car. But now, after the fact, Copart demands that we send a copy of the title before they will pick up the vehicle, to make certain that "... the title is filled out correctly". So we have to drive another 30 miles out of the way to send them a copy of the title -- a requirement never specified anywhere in the entire process -- simply to make their lives easier. These worthless pieces of sub-humanity validate every single negative image people maintain about the Mid-south. I would strongly recommend never patronizing them for any purpose. read more