I have been to seven different physical therapists in the past six years and this group is the best…read moreone hands down. They focus on providing a personalized, one-on-one approach to get you better faster. They listen to you and adjust their program according to your progress. What I appreciated the most is feeling like they truly cared about me as a person and didn't gloss over my pain just because they've seen the same thing a million times.

Nice facility. A lot of health related entities in that business park. Busy place. Standard…read morepaperwork, waited about 20 minutes before got in to see therapist. I was pleased with the therapist work, diligence and knowhow. Time will tell.

This review is based on my spouse's experience having to go through PT with a broken tibia/fibula…read moreon the right leg. +1 - location and parking - parking is crazy with the volume of people they take in +1 - PT quality of care - she has always came out feeling good about progress and never overworked or injured +1 - cleanliness - looked like a clean waiting room, bathroom, and PT area to us both +1 - staff and service - overall it has been OK; had some issues on rescheduling, but it's likely to be how busy things are -1 - inconsistent PT plans. in one visit my spouse was put on a bike even though she was NO WAY ready for that range of motion. they got it figured out. similar on another visit. makes me wonder if notes are missed or if they're just winging it with minimal detail? idk. she has a few more weeks to go if insurance will cooperate.

I wouldn't even give them one star. This company made up lies and has absolutely no integrity. They…read more"disposed" of my husband like he was a piece of trash. He WAS a therapist there (best one by far) but has found something so much better for him and our family. If that's how they treat their employees, imagine how they treat they're patients. NEVER use this company!

I saw Zane Banschbach at the clinic in south Knoxville for a pinched nerve in my neck. Before my…read morefirst visit, I had such constant pain in the left side of my neck and shoulder that I could not move without making the pain worse. After one visit, I was 95% pain free! I did not have to take any pain meds at all after this visit. My husband and i were so impressed with the treatment I received. All employees at this office are wonderful to work with. I cannot thank Zane enough for the relief he gave me. We will definitely return to them in the future if we need to. Sue P Seymour, TN

Great location, large facility, updated equipment and knowledgeable staff. That's a great…read morecombination. I used these guys 3 years ago prior to neck surgery and was very impressed. So when I was directed by my doctor to have for physical therapy I came straight back to them. They changed locations since my previous sessions and this is so much better and the staff could not be better. They have other locations around town so you can pick one closer to your home or work. This place was perfect for me since I live a few miles away.

They helped me to recover from plantar fascitis. I was in so much pain, I could hardly walk.read more

Maggie, John, Allison, Carson, Matt & Daisy were all great! Ali at the front desk was always…read morehelpful. The Hardin Valley location is professional and friendly. The facility is clean. My therapy went great and I sincerely appreciate everything they did for me.

I've been waiting 11 months to be refunded ... every time that I call for an update (after being…read moretold a check will arrive in 6-8 weeks and nothing comes) I'm told a different refund amount and a different excuse every time I have never had a business deal so unprofessionally with billing/refunds and so disrespectfully to its customers.

This is my first time ever needing Physical Therapy but Dr. Lusk left an excellent impression on my…read morefor that profession. I thought I was having a knee problem but after Dr. Lusk's exam, it was clear I had a hip problem. Kudo's to his expertise and professionalism. And with Chelsey's ability to help me move appointments around with ease, I was able to keep a routine going. BenchMark Therapy keeps their equipment clean and areas standardized/organized. This West Hills (across from the West Town Mall) is a great location to get errands done at the same time. Intern Jordan was always pleasant and fun to work with. Thanks BenchMark of West Hills, I'm healed!