Dusti is great with color and is a great stylist. She can deal with any texture of hair. Misti is…read morethe best esthetician I've ever known. She's several steps of everyone in Fort Wayne in skincare.

Passing through town. Booked a massage and facial online with Jenna. She was highly professional…read moreand did a terrific job. No talking which I appreciated. For her alone I'd give 5 stars! I gotta knock off a star not for Jenna but for the shop because it's hard to relax when there's consistent commotion right outside the door of the suite. I get it; it's a hair salon too so different clients are coming through. Not a major thing but it's the one thing I would change if I could. Still, two thumbs up and a reasonable price.

First time here and won't be the last Very friendly staff…read more Awesome massage I've never had anyone stand on my back before but very enjoyable

Hot rocks, hot towels and hands down the best massage I have ever had. I am already booked for…read moreMarch

I absolutely LOVED my experience here at Elements Massage!! Tara is an amazing masseuse, she…read morecatered to every request I made, perfect pressure & she was so kind!! Very impressed. This was my first visit to their location, I had received a gift card for Christmas. I called yesterday to book an appointment thinking it would be roughly 2 weeks or so before getting in, but they had an opening the next day! So I was able to get in asap. I was also able to split my 90min gift card into two sessions, one 60min, & the next will be 60min with 30min paid for (from gift card). The space itself is clean & the front desk staff are very helpful & friendly. I met Judy who is the owner & she talked me through the membership deals they offer, which I loved! I have been to a few different massage locations, & although there is no quiet waiting room or sauna/shower room here, the massage is what made it worth it. The deals they have here are definitely ones I would recommend, along with booking with Tara for your appointments! Overall I am looking forward to becoming a member at this location!

Amazing customer service. I scheduled a session with a therapist whose description included the…read morewords "deep muscle," so I thought that meant she could do deep tissue massage. Throughout the session I repeatedly asked her to go harder - I had a lot of knots in my upper back and shoulders - but she was lightly rubbing a lot of areas. I questioned at the front desk on my way out, and was told that she was a medium-pressure relaxation therapist. I really wasn't satisfied with that massage, and sent a message in to the owner. She called me within 30 minutes, apologized for the confusion (she agreed that the therapist's description on their website was unclear), and offered me a complimentary session! I was so impressed by their dedication to putting the customer first. I came back in and got the massage I was hoping for - Kaye is INCREDIBLE for deep tissue work, and really worked hard on the knots in my back and shoulders. Bravo Elements Ft. Wayne - thank you for so highly valuing the customer's experience. I will definitely be back!

excellent massage .diagnosed with ischial bursitis. she did great job…read moremassaging it out. will be back.

LET me tell you this lady did her thing. I called her at 6pm and was able to get in at 7:30pm the…read moresame night. It was the BEST massage I have had. I walked in with lower back pain, walked out feeling Great. I had the best sleep I have ever had. I wasn't sure if I wanted to write a review, didn't want others to know how great she is. Everyone should experience it at least Once. I will definitely be going back. This defiantly going to be in my Budget. It was clean, private and relaxing.

Massages are very hit or miss. Some have been excellent, some laughable…read more Membership-I was double charged for 4 months on 2 credit cards before I noticed. Interesting, how could they not know that? Canceling membership also a huge hassle, and you have to sign a year contract. Absolutely would not sign up for this again.

I DO NOT RECOMMEND MASSAGE ENVY. I would rate NO star if I could…read more I called both of the locations, glenbrook and west jefferson, to transfer a massage to my mother. The glenbrook one sent me to the other since that one was the one I signed up with. So I proceeded to call west Jefferson who I signed up with and the front desk told me I had to get an override from the manager so I waited all weekend until wednesday when she called. She told me I wasn't allowed to transfer since I was in cancelation. That the time before was a one time courtesy and wouldn't be allowed again. I asked why it was allowed since the contract I signed and the cancelation form didn't say anything about not being able to transfer massages. She said that something she will bring up to corporate and then proceed to say I won't be able to but she can book me a massage.  I think it's ridiculous that, something I had paid for, isn't allowed to be transferred regardless of me canceling my membership. I paid for it and should be allowed to use it how I please. This experience and the cancelation experience has dettered me from ever resigning with massage envy again. I'm disappointed and, quite frankly, disrespected that what I paid for isn't able to be used how I see fit.  I hope this issue can get resolved for me and future customers and ultimately have the west jefferson office(management) aware of policies and not withhold massages and paid for services against any further paying customer.

The staff is Professional and friendly! The salon/spa is…read moreclean and up to date with great appeal! The spray tan is petfect, I love it! I will most definitely be a returning customer for more services!

Your search for wellness and the fountain of youth is over. I have been a client for years and have…read morewatched the business grow tremendously. The reason for that is the services they offer and the professional top notch staff!! Want to give a shout out to Baylee Miller!!! Baylee is very talented, her hands are magic (massage) and she the perfect touch to get you through those not so fun facials lol ( micro-needling, laser hair removal, extractions) Baylee Miller is the best and I highly recommend you schedule with her as soon as you can

This is by far the most amazing combo between massage/facial/scalp massage you will ever get for…read morethe money you pay as the same as a regular massage just purely amazing great service fabulous wonderful kind people and just the best you can get

very expensive. And the lady did not understand anything that I was saying and tried to use…read moreTranslate and it didn't work.