Heather has been grooming and boarding my dogs for at least 10 years. She does a great job and the…read moredogs all love her. All of my dogs have always been excited to go to her shop. Heather listens to and follows my requests for grooming styles and notifies me if she notices anything during grooming that may need to be addressed by me or a vet. I have left dogs with her for 2-3 weeks while I was on vacation, and never had to worry about their care because I know she will make sure they are always ok.

Heather is awesome! She takes good care of both of my dogs and does great work on them every time…read more She is also very flexible with scheduling, drop offs, and pick ups. Her communication is great and she's very friendly and helpful.

When the time came to say goodbye to our beloved Stud Muffin, the team at River North Small Animal…read moreHospital treated him with the utmost compassion, dignity, and love. From the moment we walked in, they made one of the hardest days of our lives just a little easier. The doctor and staff were incredibly kind, patient, and understanding. They took the time to explain everything, answered all of our questions, and gave us the space we needed to love on Stud Muffin during his final moments. Their genuine care for both our sweet boy and our family meant more than words can express. Stud Muffin was a cherished member of our family, and we are deeply grateful that his final moments were filled with peace and surrounded by such compassionate professionals. Thank you, River North Small Animal Hospital, for caring for him with such kindness and for helping us through an incredibly difficult goodbye. We will never forget the love and respect you showed our precious Stud Muffin.

I cannot say enough amazing things about this vet clinic! Picking a vet for our new puppy was scary…read morebut I couldn't be more happy with our choice! Every member of this staff has the most caring heart and was always so excited to see our boy every time! The vet explained everything so throughly and eased any worry! We just finished all of his shots and we can't wait to go back in a year for check up!!

This place is terrible. It's nasty and over priced. I'm allergic to a lot of small animals, and…read morebecause of the poor ventilation and the lack of proper cleaning, I can't stay in here more than maybe 10 or 15 minutes. Their fish section is terrible. A lot of illness. They don't even sell the proper supplies for the types of animals they sell. Most of the staff is highly uneducated and can't answer the simplest of questions. They did recently hire a new girl who kind of knows her stuff, but she shouldn't be telling people that a goldfish can live in a bowl without proper space and filtration. Nothing could be further from correct. They don't order any natural scape supplies, just ugly, colorful, for lack of a better term, clown vomit decorations. Even those cost entirely too much. If I am remembering correctly, an old 20 gallon kit had a price of $200+ on it. Go to Granbury and get one for $89.99. It will be newer and you won't waste your money. I, personally, have never taken my dogs to be groomed here. My best friend took her dogs to have their nails clipped, and didn't go back. Sometimes while you shop you can hear them crying, etc. I wouldn't wish this stress on any dog. The owner is rude. She is trying to sell this store and I think that's why it is being run into the ground. She simply doesn't care anymore.

Small pet shop... But customer service is amazing.. A girl that works there taught me everything…read morethere is to know about snakes. Very good pet store.. Would reccomend this store to anyone!

This review should have been left months ago. Horrible owner (Margaret?). Rude rude rude. The ONLY…read moregood thing about this place was a lovely young lady who worked there over the summer. Can't remember her name but I believe she was originally from out of state. She pretty much saved the place.

From the owner: Doggie daycare, boarding, grooming, and pamperingread more

Love these folks. Easy to schedule and they love our dogs. We have used them for years and they…read morehave helped us in some difficult decisions with grace and patience.

Obsessed with the care we have received for my boy's cropping! He looks like a STUD and I can't…read morethank you guys enough! I came in crying, left smiling!