I took my 16 year old daughter in to open her first checking account. She's a very hard worker with…read more1-3 jobs at a time. Now she's a lifeguard at the Okeene Pool! She wanted somewhere to keep her money safe and would've liked a debit card, but you have to be 18 yrs old for one of those. So I got a debit card and my daughter ordered checks. We chose this bank out of a referral from my ex mother-in-law Sharon Bennett. My daughter stayed with her during school to play softball then got a job as a lifeguard so she'll be in Okeene for quite a while. The bank looks very nice on the outside. The majority of the parking is on the North side of the bank with one disabled parking spot directly in front. The entrance looks more like your walking into a nice home to visit friends, there's a very "homey" feel to it. They had just opened the lobby back up today (June 1st, 2020) and were ready for customers. Of course we were requested to wear masks and keep our distance from employees and each other. There was also a hand sanitizer station right when you walk in Cindy greeted us as soon as we walked and told us to come on up, so there was no wait time. She helped us out from filling out all the paperwork, picking out checks, a design for the debit card to explaining all the little details of having an account. She was very helpful and informative. We even got a complimentary cup holder, auto phone holder and some pens for each of us. Cindy made this experience very pleasurable, thank you Cindy!!

Great assistance whether in person or by phone. All the tellers are super helpful and friendly as…read morewell as the manager.

Dad got me started on an account here. He always banked here. When dad was dying, I opened an…read moreaccount here so I could mbv a n.v age dad's account along with mine so I wasn't running all over town. Turns out, it was a pretty good move. It's not like a regular bank. The people know me so well, they call me by my first name. Transacting goes smoothly. I'm in and out quickly.

Luis, the Branch Manager is horrible. A year ago my mother needed several medallion signatures…read more We have always shown our Chase credit card and gotten them. He insisted she had to open an account at the branch and opened her a trust account. When we returned a few months ago, he said he would do it 1 time but she had to have an estate account. Mind you, he is the one who opened the 1st one. Last week, I went in to get an appt for a medallion signature. Now he tells me, they have to send the paperwork to their legal department for approval which takes a day or 2 to get back before they can schedule an appt. Either they are not getting enough new accounts or he is just horrible at managing. Needless to say, we went to another branch, got it done and closed the account. I would not recommend Yukon branch to anyone.

Cannot contact for anything! Horrible customer service! Applied for new card after I saw a charge…read morethat should not have been. No temporary card or new account info given, life still continues and no help.

I recently had some unauthorized charges on my account and Bethany Brack was amazingly helpful!!…read moreThank you guys very much!!!

I am pleased at the great service I receive at Legacy Bank on every visit whether at my own branch…read moreor one of the branches in the City. The staff has been friendly, professional and knowledgeable. I recommend them to anyone wanting to open a business account or personal account. Very sharp people.

This small town bank has huge reserves, and its reach far exceeds Canute itself…read more It features a convenient location for those who live in and around Elk City, and the staff at this little (yet big) bank simply couldn't be any friendlier.

We usually bank at the Portland branch or the north May branch, but we've stopped into this branch…read morefrom time to time and have been treated with courtesy. Five stars

I have been banking here since almost 20 years and their customer service & their fraud services…read morehave been the best I've encountered in my banking experience! Their fraud service has caught many unauthorized purchases and immediately contacted me. I love knowing where I bank has my back when thieves steal my card number or quickly shut my card down when I've lost them issuing me a new card in a very timely manner. I will never bank anywhere else!

best customer service someone find ask for. would 100% recommend using this as your primary bank.read more

This is Bank of the West. I bought a house through Commercial years ago, so I've been a Bank of…read morethe West customer ever since they took over in Enid. I like the convenience of banking in my hometown or leaving the state and still be able to bank somewhere at a branch location. I've moved back and forth between 2 states without a glitch. I also enjoy free checking and no fees. With my hectic life, it's nice to know I don't have to budget fees into my account at the end of a short cash month.

Closed our account for no reason given and no my husband's social security checks will be delayed…read morefor two months!! Horrible bank communication in Enid Oklahoma Don't waste your money and time with this bank!!