I walked in on a Sunday, May 24th 2026, at about 1:00 PM, no one at all was in the waiting room…read more The receptionist asked if I had an appointment, I did not realize that one had to have "an appointment" at Urgent Care, I asked the receptionist if there was a wait and she said no but that there were had appointments every 15 minutes and she could "not guarantee" when I could be seen, even though again, the place was empty. In the midst of taking my insurance information, the phone rang and instead of asking the caller to hold so that she could finish just simply adding my info to the system (which I am sure they had due to this not being my first visit) , she took the call. She proceeded to talk with this call for about 10 minutes while I stood there waiting. Apparently, we was going to be sure I would not be seen due to, i(f there were indeed) "appointments every fifteen minutes" the next person was about to walk into the door. The receptionist had a terrible attitude from the time I walked in, this is definitely the last thing one needs to deal with when undergoing a sudden health issue. I had to interrupt her call in order to ask for my insurace card back so that I could go somewhere else that actually cared about their patients. Do better, Premier Health and perhaps try and find a bit more of a compassionate human being as your receptionist.

You cannot give a diagnosis until the test come back! I was never examined by the Dr. that was on…read morestaff. He gave me a urine test and then came back five minutes later and said I had a UTI. Sent me home with two prescriptions two days later my doctors office informed me that there was no sign of any infection whatsoever so four days later and the problem is still existing am giving the amount of starts because the receptionist and the nurse were excellent!! Next time don't use Chat GPT

First visit with Dr Black. The practice was amazing , easy check in , staff was excellent and…read moreDoctor was great. I'm switching primary doctor and this was a great move. Highly recommend to all.

Are these negative reviews from actual patients? I'm really confused. We moved here 4 years ago…read moreand had to find a doctor. We came here and fell in love! The staff are amazing! Katrina Burgos is our main treater but have seen others as well. We have received nothing but fantastic care here. I have the utmost trust in Bellbrook Family Practice.

Staff acts like they are doing you a favor. Mildly rude at best. Late. Always 10 to 20 minutes…read morebehind schedule. Appointment was rescheduled from 1:30 to 4:30 today. Got here 10 minutes early for the 4:30 appt and was told they would check to see if they could get us in. Then acted like they were doing us a favor. Again, the doctor shows up 20 min late ... The doctor's care is ok I guess. Doesn't seem to understand that a 94 year old patient has problems hearing and understanding medical speak. Would not recommend for senior care.

Our Family Physician for many years. Extremely friendly and Dr Schaerer is an excellent…read morediagnostician. You couldn't do better if you are looking for a primary care Doctor. They maintain a few appointments every day for same day calls. Hope Dr S doesn't retire soon.

I have been a patient of Dr. Timothy Wourms for nearly 30 years. My husband had esophogeal cancer…read more I give all the credit for his treatment and keeping him alive for 8 years. Previously he was told by another Middletown doctor that he needed a psychiatric exam. Dr. Wourms listens, examines, and resolves the problems. Although I moved from Middletown I still drive there for his care. He is the best at listening, diagnosing, and treating, His staff is pleasant and knowledgeable. There is very little turnover in staff which tells me he is a good employer as well as a terrific doctor.

I was a patient of Dr. Timothy Wourms several yrs ago. He was the most attentive doctor there.read more

Dr Wolf has been my PCP for 10 Years. He is extremely…read moreknowledgeable and kind. I highly recommend

I've been going to Dr. Thomas Dixon for years now. He's always helpful and kind. He answers my…read morequestions and is always thorough with exams to make sure he is diagnosing correctly. I definitely recommend him if he's taking new patients. The office was recently remodeled and looks great. You can take the elevator or the stairs up one flight. There is also a lab there, which is very convenient. The front office staff and nurses are all kind. I've never had an issue. And like any doctors office, there can sometimes be a wait, but I am usually out of there in less than an hour.

Dr. Dudash is as good as they come in the medical community. He is personable and real and always…read morespends just a bit more time with you then you know he really has in his schedule. If you are near Beavercreek and you are lucky enough to get accepted as a new patient, you are in luck. Great new building behind the Fairfield Commons Mall and a friendly staff to boot.