I have had to do a bunch of money moving lately and CCU has been so helpful! They matched the car…read moreloan rate I was offered, made the process for getting a new credit card easy, and helped walk me through a bank transfer process. Whenever I call they are friendly and helpful and feel like they are actually there to support me!

I am out of State 90%of the time and rely on mobile banking in order to deposit checks. I…read moredownloaded the app because I need to deposit two important checks and the app gives me an error saying access denied, and that I do not have permission to use the mobile check deposit. I didn't realize that a 50 year old, primary account holder needed "permission " to deposit money into HER bank account using what is a standard service in all bank apps. This is the most ridiculous thing I've ever encountered. Not to mention it is really interfering with my finances. I am also informed that it will be up to 72 hours before someone contacts me. 3 days of not being able to access these funds. Unacceptable. My fiance uses a small local banking branch and they have a mobile deposit app that works so smoothly and he has never had these types of issues. I am ashamed that my Credit Union looks like a bunch of amateurs who cant find developers who can make a functioning app.

Great customer service and support during my mortgage process. Tracy V. Was great and her handling…read moreof the finalization was great.top notch in customer service and support! Thank you for all your support! God bless.

Always pleasant and helpful no matter the clerk. Love banking with them have for years nowread more

Every week a check is electronically sent to this back to pay on a loan. They continue to send…read morethe checks back to me and call me to tell me that they can't take the checks because my account number isn't on them. Even though they know who the checks are from and what they are for they don't take them. And then they say I'm in default. Shit bank.