Absolutely the worst service I've ever experienced. I dropped off my shirt on November 6th and made…read moreit very clear I needed it by the 16th. After that, they completely stopped communicating -- no replies, no calls answered, nothing. When I finally showed up in person because they wouldn't answer the phone, my shirt was just sitting there unfinished. They told me to come back in an hour, and even after TWO hours, it still wasn't ready. I ended up waiting almost three hours just to get a sloppy printed design -- not embroidered, not the font I asked for, and not even the right color. And they never asked for my approval to switch from embroidery to a cheap print. They ruined my son's photoshoot shirt, they wasted my time, and they didn't take responsibility for anything. Even saying "it's on the house" doesn't fix the fact that they didn't do the job I trusted them with. Unprofessional, zero communication, and completely unreliable. I would never recommend this place to anyone.

Their designer is amazing. I think it's because he's young that he has such amazing ideas. He came…read moreup with a great design. I had custom t-shirts and embroidered caps done for a Down syndrome walk and I'm really impressed on the quality. They were also surprisingly reasonable on their pricing.

Attended the soft opening of this new business in El Paso. I was excited to meet the owner and…read morereceive a full overview of the design, products, and services they offer. The t-shirts maybe a little pricey $18 but it included the design and color of your choice! They offer 24 hour turnaround but even with the store crowded, my T-shirt was designed and printed immediately. I was paired with a designer who was very patient as I changed my design a few times....lol Thank you! My shirt came out exactly how I envisioned it. No additional fees!

From the owner: Big Frog Custom T-Shirts & More of El Paso. We specialize in decorating anything from t-shirts and…read morehoodies to golf shirts and jackets. With no minimums, no artwork charges and quick turnaround times, we are able to make some amazing things happen over there." We work with schools, churches, family reunions, non-profits, major corporations and charities

I was very pleased and happy for the results of what I requested, the quality and value of the…read moreproducts was excellent. Definitely recommend this printing company for everyone, especially for all school in El Paso, TX.

I was in dire need of T-shirts for my Wrestling team and Mr. Ibarra took the time to listen to my…read moreideas and make an awesome Team TShirt. Professional ,Courteous and on time service.

I have known the owner for a very long time. She always does fantastic work! You should definitely…read morehire her. She will do all your needs at a 100%!

Such well done embroidery! The blanket that the embroidery was done on is super soft and warm!…read morePerfect baby blanket gift! It can go through the wash as well!! I absolutely love it!

This place is amazing. Ronnie was helpful, friendly, and just overall great. I didn't know we had…read morethis location so close to home until recently. Any customization or personalized product you can request. Their prices are reasonable and services are excellent. It may not always be the case but the prints I asked for were made within hours. The quality is great, as well as the communication. If you need any school embroidery, or custom gear Shirtz Plus can help. I'll now be coming here regularly.

Family owned, super friendly and helpful. The prices were very reasonable with impressive…read moreturnaround time. Many shirt options to choose from including different cotton/ polyester blends, and variety of colors. Also no minumum required so order as many or as little of each designs as you like. Overall excellent experience, highly recommended!! 5 stars!!

(EDIT) So after posting this review, I was surprised that several fellow Yelpers reached out to me…read moresaying they had the same issue with this business. I would say you should stay away from them especially if you have a tight deadline that you must keep. ********************************* I had a terrible experience with this business. So I was about to move out of El Paso and my friend was going to help me with my move, I decided to get him a customized shirt as a gift. I called this place before going and they said they could prepare the shirt in time (I had 3 days left in El Paso). I took the hoodie I bought and went to the store. At the store, I explained my situation again and that I really needed to pick up the shirt in time as I would be moving. They promised to have it ready on the day I move out, so I paid for the service and left. They also told me they would send me a draft to my email before printing to make sure we are on the same page about the design. On my moving day, I called them to let them know that I was on my way. I was a bit worried because I never received any design draft till this day. However, they told me that their machine was broken and they couldn't print. Well... couldn't they let me know sooner? They promised me that they would have it ready in time. But ok, stuff happens. They offered to mail the shirt to my friend's house instead. I felt bad that I couldn't give any gift to my friend on the day I left but I told him he should expect a gift in mail. Then I waited, and waited, and waited. I asked them to send me a picture of the finished product and also confirmation when they mail the shirt, however I never received anything. I followed up by phone, by text, but never received response. When they do answer my phone, they always said "Sorry I forgot, I will send tomorrow". Long story short, after a month of going back and forth, I FINALLY received a photo of the shirt. I wanted to see it because you know, they never even sent me a draft. It looked better than I expected so I was happy about that. However, I found this business very unprofessional. I understand that stuff happens but they said they usually take 2 business days to complete, so obviously my case was unusual. When stuff happens, I would want the business owners to be on top of it. Why do I have to be the one to follow up with them every day for a month straight and they don't even give me any response? After all, I had to ask someone to go get the shirt and deliver it to my friend but I was very disappointed.

Hector and Julieta were extremely helpful in person, over the phone, and via email to ensure…read moreeverything was completed properly and on time! A quick stop into the store; an email with some graphics, sizes, and quantities, and a follow-up phone call to ensure accuracy. They were an absolute pleasure to work with and our shirts turned out great! We're looking forward to doing more business with them!

Listing and business front door says open until 6pm. Left work a few mins early to get there on…read moretime, arrived at 5:15 and they're already closed. No voice mail set up to leave a message and no one inside. Also, they e-mailed me to tell me my order was ready and to come get it today.

From the owner: Whatever you want whenever you want on a custom tee shirt. We offer screen print and vinyl…read moretransfers. Quick turnaround time.