Love this place! Lisa always does a great job with my hair and the salon looks amazing!read more

Love the salon all the people I have worked with there are fabulous!! Hate the software they use…read moreto book appointments though.

I originally left a good review, but had to change it after what happened today. Becky is…read moreknowledgeable about hair and does a good job for a great price. She is very quick. However she overbooks her clients and I've had to wait at times, 30 minutes, I would say the majority of the time. She seems scatterbrained and rushed. When you go in to pay for your hairto be done, you want to enjoy your time there. What good is an appointment if you can't enjoy these things? So today (04/24/21) I had an appointment which was in my name, but I told Becky on 04/10/21, that my daughter was taking that appointment. My daughter is graduating in the next 2 weeks and needed her hair done before her special event. Becky confirmed on the 10th that I still had the appointment. My daughter went in today for the appointment and then came back home upset 30th minutes later. Imagine my surprise. I asked her why she was home and her hair not done and she said that Becky was at the shop (which was closed) with her family and told my daughter she had no such appointment. She said Becky seemed unconcerned, unapologetic, and not helpful. Needless to say I'm not happy. I told my daughter to find another hairdresser. Hopefully we can find someone who cares a little more and who has the time and is not rushed.

Becky does a great job with my hair & beard. She's been doing it for years, and I highly recommend…read moreher! She is very busy there, which is a testament to her time, care, and experience.

I was impressed by the warm and personal greeting given by the owner Jodi, the professional and…read morestylish atmosphere, the value AND the award winning view of the marina and bay at The Studio salon. After running into dead-ends and limited hours at 5 other local salons, barber shops and day spas, I was thrilled to stumble upon this one. I will be a dedicated patron of the Studio moving forward.

I have been going to Stacey, the manager at this location, for years. She knows exactly how I want…read moremy hair cut without any reminders. She always dos a great job and is friendly and professional.

Do not recommend if your a female with thicker hair. This is definitely not the right place. Also…read morethey're just very unprofessional.

Brought my female special needs client in for a haircut. Stylist was very rude and wouldn't listen…read moreto what I said. Gave my client a clipper cut... I reminded the stylist that my client was a WOMAN and she told me that my individual kept telling her shorter. I understand that everyone is short staffed and they were busy but come on!!!!! Will NEVER go back there again. Very disappointing .

Went at 9 AM to get haircut & could not believe the salon does not open until 10 AM. Wow, that is…read morecrazy, will never go there.

The kool-aid colored hair should have been a hint, but when an employee is blathering about her…read moreformer janitorial career and "conspiracy theorists" then can't even handle a basic men's cut, it's time to avoid this place. Buzzed the sides, and didn't even cut the top. Worst haircut ever. Maybe it's time to go back to working as a janitor.

Amazing place, Amy found a way to fit me in her busy schedule.. Super friendly , she took the time…read moreto see that her area was clean and safe, very professional. And my hair turned out great... Highly RECOMMEND.....

I have to say that I have been to many salons in the area and I have not found a place that did my…read morehair just as I asked. She gave me great advice. And did a wonderful job on my hair. I will keep coming back to see her and I live in calif, but I come here a lot during the year.

Absolutely horrible salon!!! First she only trimmed a couple inches off, didn't have her shampoo or…read morestyle and i was charged $30. But not only that she botched my hair. It is so incredibly uneven and not to mention choppy looking and she put layers in my hair but absolutely none in the back of my head (she didnt even show me the back like they normally do after a cut and honestly I didn't even think about it and the front looked good so I assumed the back would too). I told her I needed it done before I left out of town well when I got back first thing i did was call them to set up a time for it to just be fixed and the lady ahshley was incredibly rude. Trying to tell me it was breakage, no lady The picture show it and not how breakage works. To fix she wanted me to pay her another $30. Will never go back! I've used them 2x and both times have been a nightmare. First one I got it colored and it was NOTHING, not even close to what I wanted but I had been sitting there for 4 hrs already, and it was just a color and supposed to be a balayage which again wasn't even close so I left butter and told the lady that she needed to fix my hair so I came back in and she put only a couple more highlights cause I told her it was too dark, still not what I wanted but at that point I wasn't going to let her mess up my hair even more. I went to leave and she charged me for a full highlight even though she put in maybe 4. Ended up cost me $140 for something i could have done better myself at home and would have to pay someone else to fix. So decided I would ever go back. Well, heard that girl left so figured I would try it again and this was my experience. Cost cutters is a way better option than them. Incredibly overpriced, unskilled stylist that cant cur hair nor woll listen to what you want. You can expain in detail what you want and then they give you something entirly different and very very plain that still looks horribe, super unprofessional, and beside the girl Clair not very welcoming. *Oh the girl that cut my hair was Chelsea. ** almost forgot my sons dad took my son their for his first hair cut of which I was already nervous about. I didn't pick the place FYI, his grandma goes there for her hair and she set it up. Anyway showed the girl like 4 or 5 pictures and was very clear on what I wanted, least I thought and she was going great, short in the back and longer in the front and I was loving it! Until the end when he went back to the front, I thought she was done up there as it looked great but went ahead and chopped it all off, his hair was so incredibly short and not a really good style. I was disappointed but she was so nice that it wasn't a big deal, it will grow and for what she did it was a good haircut, just not what I wanted. I'm thinking maybe she wasn't really thinking about it at the end bc were all talking and sometimes that can happen. I add this bc just bc it reiterates my point that they all seem to do what they want to do and not what the client who pays you wants. ‍

In March my husband scheduled appointments for a massage, manicure, and pedicure at the Element…read moreSalon & Spa for my birthday gift. He paid for the services via a credit card over the phone with the business owner Heather, with the agreed-upon appointment date of May 19 at 10 AM, just in time for our family vacation. Friday May 11th, I was contacted by an employee and asked to reschedule, but no times I had available would work with their schedule. At that time, I asked if I could just receive a refund for the services and could find elsewhere to go. She said she would see if things could be moved around and they could still get me in and she would get back to me. Four days later, May 15th, 4 days prior to services being rendered, I was contacted by an employee and told there was a wedding party of 10 and they could not fit me in. I again asked for a refund because this appointment was set almost 2 months ago, specifically for our vacation; to which the employee told me that gift certificates were non-refundable per their store policy. (Wait...what...gift certificate..we didn't purchase a gift certificate??) I asked to speak with the manager and was told Heather would have to call me back. About an hour later, Heather called me back. I again requested for a refund because no available time would work to reschedule. Heather denied a refund stating the store policy was that gift certificates are non-refundable and I had a year to use this gift certificate, which I do not possess because I was never issued a gift certificate... my husband scheduled appointments and prepaid for services...not a gift certificate. The conversation ended abruptly and I was so upset I called my husband to tell him what had transpired. My husband contacted Heather shortly after I got off the phone with him to see if he would be able to remedy the situation. After asking multiple times for a refund to be issued because the agreed upon services could not be provided at the agreed upon times, he was told by Heather that she could mail him a gift certificate and I have a year to use the gift certificate. Again, pre-paying for services to be rendered at a future date is not a gift certificate, no gift certificate was ever mentioned or issued when the appointments were made. He replied that after what has transpired, he didn't feel like this was going to be a good fit and the only thing that would remedy this situation would be a refund. Heather then suggested we could try to sell the gift certificate on eBay. I am completely disgusted by the level of customer service we have received from the element salon and will not ever recommend it to anyone.

This is a place where both men and women get a quality haircut. Jamie, Marissa and all the ladies…read moreare friendly and professional. I normally don't go to a salon for a haircut however one I got my first haircut I was hooked. Call for an appointment or stop by, you won't be disappointed.

Very disappointed. Went in for a slight makeover. I'm in my 30's and it was my 1st time ever I went…read morein with a collection of pictures to explain what I wanted(mostly for color). I always wanted to be a read head and was ready to be spunky and spontaneous. Appointment set up. I haven't cut or colored my hair in over a year at this point. Excited! My appointment was with the owner. You would assume she is highly skilled and knows what she is doing. (Found out after that many people believe this to be untrue) Base color in! Hair cut! Some highlights! And then the reveal.... I had 4 thick streaks of bright blond going across my head - The highlights. The red that was supposed to be in my hair was barely noticeable. And the haircut was less then average. App. The reveal I noticed the last highlight on the back of my head seemed extremely bright! The owner explained the situation I detail that her husband installed the fluorescent ceiling lights in bad spots which throws off bad lighting when you are sitting in the chairs and looking in the mirrors. She then brought me across the shop to another station that had 'better lighting' (more like barely ANY lighting) to show me that the highlight only looked loud from that 1 light. I thanked her, said I likes it and left. In the few weeks after my appointment the 'red' in my hair was still barely noticeable. More like a stain on my own natural color. The haircut didn't do nothing for me. Lifeless and not that flattering. The highlights on the other hand got blonder! I went from a brunette to blond weeks after the appointment. This I don't understand... I don't ever want to be blond. The highlight on the back of my head turned out to be one massive glob of a highlight almost 2 inches. (Oh yea! She said she was in a hurry and barely had time to put the highlights in but yet sat there for 15-20 minutes curling my hair with a tool she has never used before.) That chunk of a highlight was one of the hardest things to cover up. So I gave up and went to Walmart and bought a red dye and sis my hair myself and fell in love! So to Christine Swanson... Don't razor cut someone's hair unless you know how it should be done. Making thin hair even thinner. Rant over Thank you.

Amazing! Went in for a hair cut today and Sarah was awesome and really made sure everything was…read moreeven. They have the most comfortable washing stations I've ever experienced (doesn't hurt your neck), and have really cool chairs for the waxing. The owner is really sweet and truly cares about both her customers and her employees. They also recently started carrying various clothing items which I've never seen anywhere else! I've gone here for both updos for homecoming and for haircuts and have never been disappointed!