Costa Maya Tucan Tours Photos
Recommended Reviews - Costa Maya Tucan Tours
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We arrived from Royal Caribbean cruise and was picked up from van to their office. We checked in and waited for about 15-20 minutes for our van to take us to Mayan Ruins-Chaccobean. We met another guide, Luis who talked about the Mayan culture and history. There were 2 groups combined from different vans. I wish they informed us to bring bug spray. There was a lot of mosquitos that ate us live. It was very hot and humid that day. Serving us cool water was a necessity. Carlos, our driver spoke great English, brought us to a beach town, Mahahual. The water was calm and warm. No rocks. The shore had recliners. You can order food and go to beach! The servers don't clean up the customers mess. Carlos waited for us(30 minutes) brought us back to office to trade for another driver and 2 others joined us to ride for the port. Advice: bring water, mosquito repellant, snack, cool cloth and/or fan. They provide water and ask for your free soda at the office
Our tour guides were Eliseo . Carlos estrada . Y daniel stairs. Such a great tour guide we went to the pool after the my ruins they got us back to the ship on time. Explain the backstory to the ruins, showed us a lot and gave us a lot of information. Gave us a few options to go back to court or to go to a beach area and enjoy the sand. My family had a great time today.
We ran across this gem by accident! We didn't want to book any excursions through our cruise because they are very overpriced. We were in search of a cab just to do a random day at the beach. We walked up and were able to get on an immediate tour for one heck of a price! It was last minute. I think we paid $82 for the both of us. We enjoyed a nice cool beer while we waited. They also had free wi-if in the waiting area. Our first stop, was to the Mahahual sign and lighthouse to take photos. After we headed to the ruins. We were given a brief history of the area on our way. The bus had a bathroom but it was smelly lol. Never used it. Once at the ruins we enjoyed the tour. Very informative. While leaving the ruins, we stopped for some fruit along the roadside. It was delicious and cool. Next we went back to the office and changed vehicles. We went to the beach and we're able to get a waterfront table. We enjoyed a late lunch and a drink. We did make it back to our ship one hour before departure.
3 months ago
Great tour company with every kind of vehicle from cars to large tour busses. All vehicles are newer, clean and air conditioned. Although it's about 3 miles round trip from disembarking to the tour operator and back, the rest of the experience is relaxing. We took the Bacalar lagoon of the seven blues tour. Our fourth time there. It's my favorite spot in Mexico. The trip is over an hour there and back. We took a pontoon boat tour of the lagoon and we're served pineapple on a life preserver in the lagoon loaded with Tajin. The tour guide was from Brazil and lives in Bacalr and the driver was local. After the boat ride we ate tacos and fajitas with drinks at the tours restaurant. To get to the tour operator wind your way through the port and take a shortcut through the Gelato shop and head out to the first check point, then walk in the median past the second check point. If you are not greeted by a guide with a board with your name, it's only another block on the right hand side of the traffic circle. They have restrooms, shade and chairs with drinks until everyone arrives. We used Viator to book. Great company. read more
We booked our trip on Viator instead of booking a similar excursion through our cruise as this was half the price. We were originally planning to walk from the cruise port to the meet up station. The challenge was if you plug in the provided address from the website into Google maps it brings you to one location, if you use apple maps, it brings you to a different location. Both locations provided by Apple and Google Maps are the incorrect location. Days prior to starting, we messaged the company asking if we can be picked up at the cruise port parking lot instead of walking since we weren't 100% certain. We met up in the parking lot, they transported you 1/2 mile to the meet up location, for free. If you plan on walking to the meet up point, all you must do is walk straight out of the cruise port, get to the second Rotary in the road, there is a small "mayan temple" in the center, to your left is where the meet up place is -Toucan Tours. Upon arrival to the meet up location you are welcomed and quickly checked in by very friendly staff. You are offered bottle of water, beer, or shot of tequila, we went with the water since the excursion was starting at 8am. We were on a tour bus with about 47 individuals, a larger group than anticipated but it did not bother us. Victor was our driver and Carlos was our tour guide, he spoke the entire 45 ish minute drive to the ruins which was very informative. Upon arrival, we were the first people at the ruins. They got a Spanish interpreter for those who only spoke Spanish. Carlos was a great tour guide, informative and lighthearted. Throughout the whole 1.5 hrs spent at the ruins we were offered new bottles of water to stay hydrated. At the conclusion of our tour, Carlos stayed behind to continue providing tours to new coming tours. Victor drove us back, he did a head count of everyone prior to departing. Even double checking and visualizing that the baby that was in our group was on board. You're given the option to return to the cruise port or go to a beach for an hour or two. Although we did not pay the extra for the included lunch at the beach, we still opted to go to the beach. While the others in the group were served lunch, we walked around and got lunch ourselves elsewhere. The Beach is crowded and touristy but it did not bother us. We met back up at the meet up spot designated by Victor, he did a head count again and got us safely back to the port. We were amazed at how friendly the staff were on our whole trip, it was a wonderful experience. We loved Carlos and Victor. read more
We arrived from Royal Caribbean cruise and was picked up from van to their office. We checked in and waited for about 15-20 minutes for our van to take us to Mayan Ruins-Chaccobean. We met another guide, Luis who talked about the Mayan culture and history. There were 2 groups combined from different vans. I wish they informed us to bring bug spray. There was a lot of mosquitos that ate us live. It was very hot and humid that day. Serving us cool water was a necessity. Carlos, our driver spoke great English, brought us to a beach town, Mahahual. The water was calm and warm. No rocks. The shore had recliners. You can order food and go to beach! The servers don't clean up the customers mess. Carlos waited for us(30 minutes) brought us back to office to trade for another driver and 2 others joined us to ride for the port. Advice: bring water, mosquito repellant, snack, cool cloth and/or fan. They provide water and ask for your free soda at the office read more
2 years ago
Our tour guides were Eliseo . Carlos estrada . Y daniel stairs. Such a great tour guide we went to the pool after the my ruins they got us back to the ship on time. Explain the backstory to the ruins, showed us a lot and gave us a lot of information. Gave us a few options to go back to court or to go to a beach area and enjoy the sand. My family had a great time today. read more
We ran across this gem by accident! We didn't want to book any excursions through our cruise because they are very overpriced. We were in search of a cab just to do a random day at the beach. We walked up and were able to get on an immediate tour for one heck of a price! It was last minute. I think we paid $82 for the both of us. We enjoyed a nice cool beer while we waited. They also had free wi-if in the waiting area. Our first stop, was to the Mahahual sign and lighthouse to take photos. After we headed to the ruins. We were given a brief history of the area on our way. The bus had a bathroom but it was smelly lol. Never used it. Once at the ruins we enjoyed the tour. Very informative. While leaving the ruins, we stopped for some fruit along the roadside. It was delicious and cool. Next we went back to the office and changed vehicles. We went to the beach and we're able to get a waterfront table. We enjoyed a late lunch and a drink. We did make it back to our ship one hour before departure. read more
3 years ago
4 years ago
5 years ago
6 years ago
Michael, the manager, from Toucan Tours sold us wristbands for Kimbara Beach Club. He described it as a beautiful private beach with lounge chairs, bathroom, showers, kayaking, and snorkelling. He charged $15 each for access and then got a taxi driver to bring us there which would be another $8 total. The taxi driver brought us 4 blocks away from the beach club and said he had no idea where it was! We had to walk and ask people where to go.. Finally make it there and it's a tiny spot with old beach chairs and all rocks before entering the water! They do have a couple of kayaks that people were always using and NO snorkelling equipment! Plus they said they only charge $10 per person and were shocked that someone sold us access for more than that. What a scam!!!! read more
10 years ago
