They have a great response time and are very professional. Thanks for responding so quickly. 09/2024read more

These guys are awesome. They are heros, for doing wat they do. I visit newport on the daily, n I…read morelove it here. These guys put their lives to save others, they hve my respect to the fullest. Thank you guys for doing wat u do! Ur the best!

I was at home with my 1 year old when, all of a sudden, I hear a crazy alarm go off and a recorded…read morerobot voice telling me that there is a dangerously high level of carbon monoxide in the house and to leave the premises immediately! So, what did I do? I grabbed my kid and my phone, dialed 911, and ran the f*#& outta there! The 911 dispatcher sent the call to the Fire Department. As I was waiting on my front lawn, I started to get nervous. I kept checking my kid, but he seemed fine. I kept checking my own pulse, but it was racing from the sprint I just ran and the anxiety taking over. I knew carbon monoxide was odorless and colorless. Had we been breathing in that stuff for hours? For days? Was my new headache and nausea from the killer fumes? Exactly when was I going to pass out and/or die? All the horrible scenarios raced through my head and I started to prepare myself for the worst. Within minutes, the fire department rolled up. No sirens. No excitement. Just 4 burly firemen jumped out and casually went inside. I waited outside, anxious to hear just how bad it was. About a minute later, one of the guys came out and told me to come inside. "Ma'am", he said, "your alarm battery is dead, that's why the alarm went off". WTF? No regular warning? No beeping, like in normal smoke detectors? Just a crazy robot voice telling me to leave the premises or I might die!!! I apologized to the 4 firemen, but they were very cool about it. They even changed my batteries for me. I kidded that I know who to call the next time I need some batteries changed, but I don't think they appreciated the joke. They played with my kid until one of their badges poked him and he started to cry. Then they gave my kid a fireman sticker and took off. The Costa Mesa Fire Department. Good people who are there to fight fires and save lives. Just don't call them when you need to change a battery.

Badge number 107 answered dispatch call and he refused to answer the request for a neighborhood…read moreassist from a paralyzed girl. her power wheelchair broke and no one at her nursing facility was willing to push her outside so she requested assistance from Costa Mesa FD and they refused. In Los Angeles, LAFD always answered requests for neighborhood assist. Badge 107 replied "we are not LAFD we don't do neighborhood assist". That means Costa Mesa Fire Department does not care if there are members within their community who are disabled and in need of help and completely defeseless. They DO NOT CARE to help disabled. The attitude of badge 107 made it clear he considered disabled people and helping disabled people to be beneath him and a completely worthless task. he refused to give his name and only gave his badge number but I would like to find out who this man is and teach him that disabled citizens are people too!

The Newport Beach Police Department is one of the finest in the U.S., and that's something to be…read morevery proud of!!! They keep our city 'one that many call home, and many visit from around the world" SAFE!!! And of course, how can we post a review without, stating that those summer uniforms are the best!!!!, Who doesn't love those uniforms. Yet on a serious note. I agree with the poster below... most of the officers here are amazing, yet there are a handful, that clearly don't do the department any justice. My only complaint (as silly as it is), is their Facebook page. It's not engaging with others. It's cold and not welcoming. I also follow the Huntington Beach PD on my facebook, and there is such a huge difference in the way they (HB) interacts with their neighborhood (via facebook). I really think Newport Beach, needs to take a page from HB. To become neighborhood friendly and not so standoff'ish, this would only benefit the department and our beautiful city. That's it, that's really all I wanted to say. STAY SAFE out there, these are crazy times.

Nightmare service! I called tne Newport Beach Police…read moredepartment about the disturbance last night, police doing door to door late night, a very rude female staff answered, no apologies about the incident and then she just hang up on me! Not happy! Go elsewhere

So helpful! Checked all my fire & carbon monoxide alarms. I'm unable to do this myself! Great…read moreservice!

When I was in 4th grade my class was doing a project. The project was that we needed to do one…read morerandom act of kindness. My random act of kindness was to make(with my mom) a home cooked, two day brewed roast for the fire department. My mom had come up with the idea because she figured that they had such long shifts, they didn't get to have home cooked meals very often. So we first started with home baked cookies, I was too nervous to start with a roast as I was afraid the firefighters wouldn't like it. They were OVER the moon for the cookies. So we came back and brought them a pot roast in my moms crock pot and told them to give us a call and we'll pick up the crock pot when they've finished eating and such. Coincidently, I had a fire start in my trash can in my drive away about a week later and they had responded to put it out. So then, they had known my address. Once they realized it was the food people's house, they did something unimaginable. After putting out the fire in my trash can, they left. They left my house and went to the store and purchased flowers, a teddy bear and a thank you note (and also went to the station to get the crock pot lol). They pulled up to my house and gave me all these gifts because they appreciated my 4th grade self, bringing them a home cooked meal. I'm 21 years old now, I live in Monterey and I quite literally think of that day, almost every single day of my life. The gentlemen that let me sit in the drivers seat of the fire truck, the flowers, the little white lamb stuffed animal- everything has made such a positive impact in my life. I don't think the men that had participated in that event will ever see this, but if by some luck they do I want them to know I think of it everyday and that they are the reason I am in the career field I'm in now. Firefighters are usually the sweetest, however the kind acts those men made just because I brought them a roast and cookies, will forever make me smile.

What a fun open house the fire department hosted today. I heard it was the first ever event for…read morethem so it was great! They had free hot dogs, chips and water for the community to enjoy. Every kid got a fire hat, and some of the vendors had booths of freebies too. We went on a fire station tour, got to see the chief and captains rooms, along with their kitchen and dining area. Witnessed a fire saving demonstration with real fire!! They also did a car door extraction from a fake car crash on site. Lots to learn. We toured the rescue boat too. Wow, fun times for the kids to explore. Lastly; our kid got to be a Junior fire fighter by doing their obstacle course of pulling rope, carrying hose, walking over a tiny staircase, hammering to get Captain status, and actually using a real water hose to save fake fires, carrying a heavy fake person to safety, and doing a rope pulley. Kids earn a certificate card of completion at the end. Phew, what a day! The line to do the obstacle course was the longest, maybe 40-45min? Fun though.

I love HUNTINGTON BEACH FIRE DEPARTMENT for a lot of reasons, this time, for arriving so quick…read moreand putting out the fire at my apartment complex. OCEAN AIR APARTMENTS. and then of course LAKE STREET FIRE for saving my life personally, 10 years ago when I was a passenger in a truck that crashed at 14th and pch at 1 30 am , and the driver didn't want to get a DUI, so he ran to SEAPOINT to his mothers house. these men and women are so professional, so excellent at what they do, no matter what the emergency is.... I just want to SAY THANK YOU FOR TAKING CARE OF US, for showing up and making sure everybody's ok, for risking your lives so we don't lose ours. I am so glad I live in HUNTINGTON BEACH, and am so grateful to the awesome people that keep our city safe. and thank you for what you do, everyday. (and especially for being there for me, and taking care of me, when obviously I couldn't take care of myself) I wouldn't have survived that wreck.... without your help! debi

Came to this venue for the fire academy graduation, the place itself is big and full of the…read moretraining equipment. The graduation is not like any of the graduation that I ever been to! I was so amazed by the future firefighters and how quick they responded during the demonstration. A very neat experience!

It took 8 minutes to come to my husband. They really told me nothing when the put him in a white…read moresheet saying it was easier to carry him out. I followed the ambulance to the hospital and they did not even turn their lights on. I think they already knew he was dead but treated him like it when they took him from our home

Was placed on hold for like 2:00 minutes I know it's not a lot of time but there's a reason why I'm…read morecalling. I shouldn't have to be left on hold when I need firefighters to get my brother unstuck from the roof when he was too scared to come down. And then it took them like 10 minutes to get here. Never calling 911 again. Smh if there was a review lower then 1 star I would do that