Costco Massy is easy to get to--just one bus from our hotel. The store feels almost identical to U.S. Costcos, except for a huge hanging sausage and lots of French pastries. The deli food was disappointing though: dry chicken and overcooked fries. We also learned the hot dog drink isn't unlimited; you scan your receipt once and that's it. Interesting to visit, but not much different from home. read more

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The store is basically like it is in America. The hotdogs are exactly the same, just the way our family loves them. They have a large selection of fruits, vegetables, and other food items. They have TVs, computers, silverware, kitchen equipment, and other appliances. The staff was helpful getting toilet paper down for me. I was disappointed the ice machine doesn't work and there were no frozen drinks or dessert. That should never happen at Costco! Otherwise, it's always a great value shopping here. read more

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Introduced it today to French friends. They loved it. Very busy on a Saturday, so i guess must be very popular here. Food was excellent. COSTCO hot dogs have flavor, unlike British and French hot dogs in a jar. read more

Happy, helpful, amazing employees and Costco's amazing array of top quality products and services no one can beat!

I was very curious about a Costco in France because the idea of Costco seems almost diametrically opposed to all that French hold dear. It's huge servings of often processed food at low prices in a country where everything is tiny, food is taken VERY seriously and prices are sometimes high. Costco is also known for their amazing customer service and an outrageously generous return policy. France, on the other hand, is a nation where just acknowledging that a customer has walked into your store is sometimes considered excellent customer service. So what did I find? Well, they had a lot of the tings you'd expect at any Costco. Some produce, lots of dry goods, bulk liquor and soda. I was genuinely surprised to see folks offering samples. Other than farmer's markets I can't ever remember samples being offered in France. And I was really stunned to see folks offering samples of liquor. I ran over to see what they had and enjoyed a little wine, a little beer and a delicious sample of Lemoncello. I found it interesting that when my wife wandered over she was offered a Lenomcello sample about three times the size of mine. Maybe the guy thought she was cute or maybe English speakers get less than French speakers. I didn't care much because it was more that she wanted and she offered the rest to me. And one of the sad issues with France is theft. Theft in France is huge. I've had my bag stolen, I've had a guy attempt to pick my pocket so stores take sometimes extreme measures to prevent it. But zip tying unboxed items to the shelves just seems like too much. Are you actually going to slip a kitchen mixer up your shirt and waddle it out of the store? I think not. Their soda fountain is hilarious. You pay for your drink and receive a paper cup. Then you have to scan the bar code on your cup to activate the fountain. I know that soda fountains are new and uncommon if France but this seems over the top. We did a couple experiments and confirmed that with one scan you can get a shot of a few different flavors. We also confirmed that you can scan a cup, fill it up, do your shopping and then scan and refill it again. Back home places like McDonald's all have free refills and many have stopped charging different prices for different sized drinks. They're slowly moving towards soda being free so this level of security around a soda fountain made me laugh. And we had the same experience that other travelers have had when you present a foreign Costco card. The cashier holds it up and waves it around and has to get approval from someone. As big a company as they are I would have thought Costsco would have solved this one years ago. The building was architecturally interesting and it sat next to a pasture full of cows. I thought that last one was just awesome. So, cooler building, more rural setting, liquor samples and totally over the top security. Like Vincent Vega said, "There, it's just a little different". read more

Costco is where we shop for most but not all of the food, drink and many other items just like we did in the USA. The prices are better than the local grocery stores in our area. We especially like some of the prepared foods like hachis parmentier, lasagne, quiche etc. We buy the fresh cheese pizza and doctor it up with additional fresh ingredients enhancing the pizza experience. We still go to our local boulangerie for baguettes and pastries as well as our boucherie for fresh meats where we have a personal relationship with the owners and employees. Our Costco is about a 20 minute drive which we do biweekly since the start of the pandemic and we have the room to store our large quantities of toilet paper, wine, and other staples but we realize many French folks don't have this kind of available storage space. We weren't sure this big box store would make it near Paris but they seem to do a great business and have even opened another outlet recently! The layout is similar to USA stores. Costco was not in France when we relocated here from California 5 years ago so we had canceled our membership from the states but was easy to open membership here when they opened 4 years ago. We were in Arizona first of this year and went to Costco there and the checkout clerk had never seen a Costco card from France. The only issue was in France we use Applepay tied to Mastercard which was not acceptable in Arizona so we payed with a Visa card which was same card we used living in California. Credit cards are not common in France and Costco here recently started offering credit cards which are not at all competitive with American issued credit cards. Banking is different here which is entirely another issue I won't go into here for this review. Living in different countries with different cultures and languages is quite an eye opening experience so we were quite happy to have some "home" country experience with Costco. Bonus for Quebec folks where my wife is from: they have good poutine in the food court!! read more

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It's COSTCO.... you can pretty much all the stuff you get back in the states except the local products are different and that's what I LOVE. It's outside of Paris (kinda like in the middle if a cow pasture- and the entrance was a little confusing to find), so if thats where you are staying, rent a car. And any Costco card works here. We used out Black Business card and they honored it even though they don't offer that membership in France. I think the locals are still grasping the concept of bulk because if the minimalist culture and smaller living spaces so if you buy in bulk be prepared for some stares. Honestly, I love going here to buy good wines, treats, and dresses for my nieces and nephews in bulk for decent prices to take back to the USA. read more

Customer service was very bad and not up to Costco standard. The staff was unfriendly and not helpful. When asking for an item that they had in stock they were not able to get the item. read more

Having waited so long for this to open, I was a little disappointed with the content. Yes a lot of the Kirkland range available as in other international branches such as tin foil etc, but they have seemingly gone for the normal stuff you can get at any French Supermarket. Example Weetabix with chocolate bits in, where are the big packets of ordinary weetabix found in other stores such as Madrid, Seville, Uk. Teabags are the watery type that tastes like dishwater rather than a decent cup of tea. In other stores such as Madrid & Seville huge bags of Yorksire teabags which do make a decent cuppa. I understand that they need to take on some kind of French idenity, but by putting it in Paris you have to consider the huge diversity of people who will visit. What the obsession with Paris is I dont know when further south land is cheaper, space is vast and huge numbers of expats who are familiar with the Costco Brand. Places like Poitiers, Niort where the road networks are good. Having shopped we then had to have our Costco Card verified each visit which drew attention to us by the cashier holding our card high in the air and asking for assistence. Sort your computer systems out so that my international card, usable in ANY Costco worldwide isnt some kind of foreign object that warrents extra checks every visit. It has to be said its the same in Spain. Then came our visit to the cafe area. Limited choices, good service behind the counter but we were given some frites or chips cost 1.99 euro which were luke warm, hard and fairly disgusting. So overall, not up to the Costco experience I expected, but it is early days and knowing France as I do, no doubt there are many restrictions aced on Costco so that the experience changes, although it has to be said that McDonalds have managed it and I am no fan of theirs. read more