Last of the good old customer service oriented family businesses. They offer parts and service,…read moreunlike the big box stores. Prices are reasonable and service is outstanding! Thanks for doing what you do. Bill & Rita Boender Pinedale, Wy

Bought a bed from them and the box springs broke within the first week of having it, and the…read moremattress isn't holding up 3 years later. Crappy furniture and it was originally almost a $3k bed so I stopped paying on it ‍ John Paras is a joke!

Sales person omits information about product to make a sale. When you complain about the product…read moreproblem, they are not willing to admit or resolve the problem. Buyer beware. High prices for inferior products, including the mattresses. I can't give them less than 1 star. NOT RECOMMENDED!

This company will take your money and not follow thru with your order... They say they have a NO…read moreMONEY BACK policy, so ensure you have a clear understanding of oyur order before you give them a dime. I would not order from them at all.

I bought a hide-a-bed on 1/4/26. It was delivered to my home on 1/21/26. I paid over 1,600.00 for…read morethe couch/hide-a-bed. On 6/10/26 the couch broke; 20 weeks after the delivery. The woman in charge of the warranty was surly, unfriendly and unprofessional. Instead of replacing the couch entirely, she said I'd have to keep the cushions and mattress, which was fine; however, the replacement that was delivered today was a different color than the original. I asked her if they could just bring me the cushions that matched the couch, she said no. She kept saying that I'd had the couch for over 6 months so I'd have to keep the cushions. It's been nearly 6 months, but not quite 6. She seemed particularly put out by my request, and said that if she had to come take care of it herself she'd charge me 50.00. Needless to say, I wanted this done today so the delivery men had to remove the broken bed from the original couch, and from the replacement couch, and install the new bed in the original couch. I felt bad for the delivery men. Nonetheless, the warranty person is not welcome in my home, not after the way I've been treated. I am fully aware of the mandatory warranty of one year on large consumer goods, such as furniture and appliances. I've purchased several large items from John Paras Furniture in Rock Springs in the past, but will take my business elsewhere in the future.