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    Countess Alterations

    4.7 (99 reviews)
    Closed 8:30 am - 6:00 pm

    Services - Countess Alterations

    Clothing alterations

    Clothing mending and repair

    Countess Alterations Photos

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    Reviews With Photos

    Frank V.

    I was referred to countess alterations by a team member at Macy's after I requested a referral. I definitely wanted an experienced tailor after spending a pretty penny on a suit. The owner was friendly, quick and experienced. The cost to alter was worth every penny. After I was sized, I paid and picked up a week later. Unfortunately I had to pick up after hours and took a gamble to see if anyone was still working at Countess Alterations. To my surprise the owner was still working and let me in!!!! OMG this is the reason for the 5th star! many businesses lock the door and have forgotten about customer service and realizing customers keep the lights on. I was and still am grateful for the owner opening the doors after hours. I will be back and will pass out business cards to anyone who asks. I grabbed a handful :) SYOY

    Ruined denim , from improper care.
    James K.

    This will be the last time I ignore the previous negative reviews of a place, because they are outnumbered significantly by the positive ones. I brought in a brand new pair of $375 very limited edition Iron Heart jeans I bought myself for my birthday to have them hemmed. Some people may find the price of the jeans to be the real problem here, but I bought them as a special gift and jeans like this last forever. The main points taken should be expensive and new. When I got them back, they were missing color in a bunch of small spots, mostly on the left leg. The effect is called marbling and usually happens when raw denim is improperly washed. I brought them in new. It looks like white splotchy staining on otherwise black denim. I brought them back here and left the jeans so they could consult their cleaner. When I came back I was told that it was a manufacturing default and I should call the manufacturer. Because they did not wash them as they do not wash on site. I said that it wasn't a defect because when I dropped off the jeans they looked brand new. I was again told that they could not have done it. Which they certainly did. They would not take responsibility for damaging my very expensive jeans, because they say the didn't wash them. I never said they washed them, I said it could have happened from using their steam powered iron on a high setting. So I have a $375 pair of jeans I've never worn that have what basically looks like permanent stains from male reproductive fluids. I hate this place and am infuriated that all their positive reviews will keep garnering them new customers.

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    20 days ago

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    8 months ago

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    2 months ago

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    24 days ago

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    10 months ago

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    1 year ago

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    1 year ago

    I got two pairs of pants and a romper hemmed. The process was fast and the hem job was perfect! Happy to support this small business.

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    9 months ago

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    2 years ago

    Such impeccable service and professional. I needed a bridesmaid's dress altered and it turned out beautiful. Good prices.

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    10 months ago

    Everything they do is PERFECT! AND, they are so nice and polite. My husband and I have all our alterations done there.

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    5 years ago

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    1 year ago

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    5 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    4 years ago

    Great tailor, reasonable prices, nice local family business. I have been going here for several years. Highly recommend!

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    Ask the Community - Countess Alterations

    Is there an email I can contact them at? I am trying to call but I can't leave a message. I need to pick up my dress on Monday and it's says online that they are closed all week... I need to get in direct contact with them asap.

    Hello Joy, I can be there at 8:30am on monday

    Are Walk-Ins Available or is it Appointment only? Thanks!

    Yes. Walk in ok

    View All 5 Questions

    Review Highlights - Countess Alterations

    Had a suit from Macy's hemmed the pants and the waistline brought in 1", jackets cuffs let out 1/2".

    Mentioned in 6 reviews

    Read more highlights

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    Thread on Mission Alterations - My MIL's original wedding dress

    Thread on Mission Alterations

    (90 reviews)

    My wedding dress boutique did not offer in-house alterations, but I was provided a list of…read morepreferred vendors. After multiple attempts at communicating with those preferred vendors, there was 1 viable choice, but it was overpriced for what I needed and she ended up leaving me hanging on appointment availability anyway. Once that happened I took it upon myself to go on Yelp and find alternative solutions. Out of the next 2-3 choices I ventured out to, Nadia was the one I opted for because she was straight forward and was the only one who offered me 2 different bustle options - American (over) bustle or ballroom (under bustle). As a bonus, she was also 1/3 of the price of the wedding dress boutique's preferred vendor! Communications were all through Yelp messaging - clear cut for scheduling. Make sure for your fittings you always bring the shoes you'll be wearing for an accurate hem, etc. I opted for the ballroom bustle and Nadia numbered the attachments. During a subsequent fitting I had the MOB and MOH accompany me so they knew what to expect for doing the bustle on the day of the wedding. Forms of payment accepted are cash, card, and money sharing apps - I opted for Zelle.

    Before coming in, I called to make sure they had experience sewing patches on a military uniform…read more They said yes, that they did it all the time. My husband brought in his uniform, patches, and printed out the specific instructions for them to use. I go to pick his uniforms up a few days later and my husband tells me that it's been done wrong. They sewed his name patch ON the pocket flap when the instructions specified that it belongs ABOVE the pocket flap. No branch of the military has the name patch sewn on the actual flap which led me to believe that they in fact did not have experience with military uniforms. They also cut the name patch incorrectly so it's no longer usable. We had to order new ones which cost $20, and they were back ordered. Great. We ended up getting a partial refund from the business, but were not reimbursed for the name patches. I'm sure this business does well with dresses and suits, but I'd probably go somewhere else for military uniforms, especially when you brought in a physical copy of instructions on where the patches go, that they didn't even look at.

    Countess Alterations - sewingalterations - Updated May 2026

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