Second time using and more pleased than the first! Had ceramic tile installed in a room to match…read moreanother done six years ago. Thankfully the tile still available and they were able to match along with the grout nicely. The installer was amazing. He truly acted as though it were his own house. Very neat and attentive to detail. I would recommend to anyone.

I couldn't be more pleased! They replaced all the flooring on the first floor of my home, it came…read moreout beautiful. A few touch ups needed to be done and they were right on it!! Next step . . . second floor!

I very highly recommend the team at Pure Hardwood Floors! Casey Tran called in less than 1 minute…read moreafter I submitted our request. He came out to our home the same evening, thoroughly went through our proposed project and we had an estimate within 3 days. Pricing was extremely reasonable! The team--wonderful gentlemen who were so professional and diligent. Respectful of our home. Our hardwood floors have never looked so beautiful. If you're looking for trustworthy, reliable professionals to refinish your floors, call Casey at Pure Hardwood Floors. Absolutely top notch!

Mr. Tran Installed hardwood flooring in our kitchen and dining room. He did not install transition…read morestrips in various locations. We called him and asked him to come back and he promised that he would. He never did come back. My daughter called a second time and he said he would come back and he never showed up to install the transition strips. I have tripped a number of times and it is a real problem I would not recommend his company as he does not finish work promised that he would do. We even offered the pay him additionally. Not a call back!

I had major scratches in my hard wood floors ! James the owner of the company came inspected and…read morereassured me after he sand and polyurethaned the floors they would look brand new ! He did a wonderful job for a reasonable price ! It looks like he laid a brand new floor! I highly recommend Stroudsburg floors to all my friends and family

James did a great job on our hardwood floors. The truly hardwood was approx. 20 yrs old and never…read morebeen resanded and refinished before. James, the owner, did the entire job himself with no helpers. It took 3 days to complete, the same amount of time that other companies quoted us. His price was also the same as other companies' quotes. He was polite, courteous, addressed all of our concerns and went the extra mile for everything we were concerned about. He was even accomidating to our dogs. If ever I need a service that his company provides, he will be the first, and only company I'll call. Highly recommend,,

Excellent company, very friendly, knowledgeable and helpful in selecting the proper floor for our…read morehome. They were super efficient and timely. I wouldn't consider going anywhere else as I have used them for two different projects and am 100% satisfied.

We visited probably 5 or 6 carpet stores when picking our carpet for our new home. This was 1 of…read morethe 2 that we had do a formal estimate, so that speaks pretty highly right there. The building isn't much to look at, but the showroom has lots of good selection, and the owner, Henry, is super personable. He's not one to upsell you - he wants to make sure you pick out what you really want & need. His estimate was quick & was reasonable, but we ended up choosing another company because of a special promotional financing/free pad option through another Shaw distributor (had it not been for that special, he would have been cheaper). If you want good, local, friendly service, go see Henry. He runs a good business - no doubt why he's been around so long!

I've been dealing with them for years and the service is excellent. Very friendly employees.read more

Early on a Saturday morning late this winter, our church had a water pipe break from the freezing…read moretemperatures water spilled into our sanctuary, our classrooms, and our hallway. I called Brian's in the early morning and he had a crew together and on site by 11:30 AM. Over the next 2 to 3 weeks, he kept in touch with me on a daily basis from sheet rock repair, to Cove base repair, to carpet scrubbing. They did a great job from start to finish.

Sure Fix did work for me several years ago. Everything looked great in the beginning. However, we…read morenoticed doo were not even, my kitchen ceiling started leaking. It was coming from behind the wall of a shower Sure Fix installed. The light fixture fell off the wall. I had a professional electrician come in and he stated the light fixture and several outlets were in installed incorrectly. A plumber came in to repair the shower but stated Sure Fix should be responsible for fixing my ceiling. Whenever I tried calling the secretary stated I would receive a call back because the owner was in Lebanon on vacation etc. unfortunately my husband took ill and passed and I finally called Sure Fix back. As soon as the owner left the house I received an expected bill and asking for half payment immediately. I called and stated I am a widow and senior citizen and do not feel comfortable paying in advance. I was told 'it was ok'. The next day the secretary called and was extremely rude and stated that Sure Fix would not be doing any work for me with no explanation. I asked to speak to Henry the owner and I was the is too busy doing sales.

We signed a contract with Sure Fix on April 5th for painting, carpentry, tile work, plumbing and…read moreelectric work totaling over $25,000 to remodel the house we had just moved into. Sure Fix's performance was decidedly mixed, and we would not hire them again. 1) 5-6 WEEKS LONGER THAN ESTIMATED Before selecting Sure Fix, Henry the owner told us the project would take TWO TO THREE weeks. In reality, they took EIGHT WEEKS, or 3-4 times longer than the estimate. 2) LATENESS NOT DUE TO ADDITIONAL WORK We added and subtracted work items after the work began, and the net cost of additional work only totaled about 20% more than the original price--a workload justifying only a few days of extra labor, and not a 5-6 week overrun. 3) ON MANY DAYS, DID NO WORK ON OUR PROJECT There were many days when only 1 or 2 workmen worked for just a few hours, and at least 10 entire days when no workmen came at all. This was a matter of health for me, as I have asthma and was adversely affected by the dust that the prolonged work period exposed me to. 4) THEY JUGGLE MANY JOBS AT THE SAME TIME Tony, the project manager, justified his periodic abandonment of our project by writing: "We have several jobs going on and we have to be fair to everyone." We felt, however, that being fair to us would mean completing our project, without gaps of inactivity, in 2-3 weeks as promised--but that did not happen. Instead, Tony wrote on a day when no work happened: "I have other jobs to do." 5) MADE MAJOR MISTAKES COSTING US TIME AND/OR MONEY Among other mistakes, a whole week was lost when Sure Fix erred by ordering a custom countertop made of the wrong material. In the end, Henry charged us an extra $1,500 for the substitute higher-grade material we ultimately selected, but we would have been happy with our previous choice for $1,500 less. 6) STOPPED COMMUNICATING AFTER LAST PAYMENT, LEAVING WORK UNDONE After we made final payment, we could see that final touch-ups had been done with the wrong paint, and those touch-ups now required touching-up themselves. I texted Tony several times and left a voice mail for Henry to schedule the fixes still due, but neither of them bothered to answer me. SUMMARY Their workmen were friendly and the work was generally good. But on balance, we would certainly not hire Sure Fix again. Photos of some of the work that Sure Fix left uncorrected are attached.

Jay Miller and his team did a great job. We had a siding patio door replaced and are very pleased…read morewith the outcome of our project. The entire team was prompt, professional and pleasant. They arrived when expected, protected the the rest of our room during demo and installation, and always cleaned up at the end of the day. Rich Kessler, the Project Manager, was very communicative, and kept the job running smoothly. He listened to concerns and paid attention to the details. He kept track of follow-up issues due to supply-chain problems with the door manufacturer. Mr. Kessler never forgot about these details and came back twice to finish these minor issues when supplies became available. Great! Also, Richard Beatty did an amazing job with the finish carpentry, gave some helpful tips for staining our project and even a few sample pieces of wood on which to practice. These little extras go a long way to ensuring a beautiful result. We could not be more pleased.

I have used Jay Miller General Contractors for many projects including two residences and a rental…read moreproperty. From the beginning of each project Jay & his team were professional, courteous, thorough, accurate, timely. I was involved in all aspects of work, relying on their expertise to make the best decisions. Each project turned out to be fun, rewarding and beautiful! I couldn't be more pleased with Jay's results. I highly recommend Jay Miller & Team.

They did an amazing job matching new wood floors to our old ones. They also ripped out old…read morecarpeting and installed the new hardwood in under 4 hours. Fantastic!

East coast flooring was recommended to me by a local flooring company. At first they were very…read morepolite and prompt with their service. Getting to my house quickly and looking at my job. They explained the two different options for my floors. It took them two times but the floors look nice. My problem is with the damage that was done to my house. My contract said that touch ups would be needed to the trim. What wasn't in the contract was that my walls and light switches would be ruined. My trim has gashes from the sander, so now they need to be replaced. And no where does it say that I would be yelled at and degraded by a man. I will never recommend them to anyone! Horrible customer service! To think that verbally attacking women is appropriate!