Jennifer Fletcher has been my primary care physician for about 5 years now. She is easy to relate…read moreto and she really listens to my symptoms and questions. She has removed unnecessary meds and prescribed one that made a big difference in my cholesterol. She will run comprehensive blood panels annually that are very helpful in navigating changes that need to be made for better health. Her office staff is very efficient as well. I highly recommend Active Family and Jennifer Fletcher!

Even though I made appointments months in advance, I felt extremely rushed and like Jennifer always…read morehad somewhere better to be. Flat out told me that she "didn't have time" when I asked about a health question that I had scheduled to discuss when I made the appointment. There is a massive communication issue between the front desk and nurse practitioners. Super frustrating as a patient who is already in pain and looking for help.

My visit went well at the Post Falls clinic. Every person I encountered was kind and professional…read more My expectations were exceeded for my appointment. I felt like I was able to discuss my concerns, & come up with solutions moving forward. My punch biopsy was surprisingly pain free. Overall a good experience & I plan to come back!

This review is specifically for Dr. Leilani Townsend…read more I have some chronic dermatological issues and I've been under the care of a dermatologist since I was 17 years old. When I moved to the area I had to find a new dermatologist and settled on Dr Townsend at North Idaho dermatology. I couldn't be more happy about that decision. I really appreciate her approach to care, and the way that she's willing to discuss things and research things really helps make decisions. The office itself is quite nice, I don't know anything about the spa. The staff here is all friendly. And the medical assistance all seem very professional and are also very good at their jobs. I have had some issues with the billing department, working with my insurance. But I think that that's pretty standard for a doctor's office especially a specialist. So again, I don't know anything about any of the other doctors but I really appreciate working with Dr Townsend.

Takes forever to schedule an appointment, 7 months to be exact. Staff is condescending and rush…read moreyou. Dr Brittney Urso spent all but 5 minutes examining me didn't want to see any photos of my rashes, seemed incredibly inconvenienced that I was even there. Rushed out the door. I wasn't asked if I had any other concerns or questions. Don't waste your time go somewhere else. Felt like a high school in there.

I've tried a few dermatologists in the area and am grateful I finally stumbled upon Dermatology…read moreSpecialists of Spokane. I've always had great experiences here and feel like the care and attention I receive from Dr. Urso is top notch. She's professional, knowledgeable and fast, and I trust her and her team with my health-which is something I never felt in other offices. The receptionists seem to be hit or miss when it comes to their level of friendliness but I'll ignore that for the quality medical team.

They were efficient, got the job done, and performed health checks that other doctors did not do in…read moremy past. I had been with Kaiser Permanente for many many years, and never got the attention that I got here. Only complaint is that the doctor was Stoic, and had nothing pleasant to say. Although, she did provided many samples of skin care products and sunscreen. I appreciate all that, but a little bit of friendliness goes a long way. Maybe small talk, etc.

Scheduled appt over 6 months ago as a checkup to original visit. Told me 3 days before appt that…read moreinsurance hadn't approved it which gave me no time to fix. Went there with the thought I'd pay out of pocket. Gave me a range up to $300 but wouldn't give me an actual price. It was to look over my body for any skin cancer. No treatment. They wouldn't give me an actual price so I walked. Poor service.

Always an amazing experience. Very responsive in chats and quick to get in when I need an office…read morevisit.

I admit to being a bit skeptical when reading over the website, just too good to be true. Has to be…read morea catch. I went ahead and contacted them, and am very glad I did! Spent an hour with NP Freed, very comfortable visit, never felt pressured for time or information, just got to know me, what I needed, where I was coming from. Great folks! Lab work done immediately, results back next day, great communications from Freed and the office, and I know exactly where I stand physically! Plus it was a lot more economical than prior providers! Now I'm sold. I would have no hesitation in recommending DPC to others. Glad to be a member!