The manager did an excellent job posting my package back to me at home in the US by delaying the…read morepackage so it would arrive after I returned from vacation. Great customer service!

From the owner: Mail Boxes Etc. er et professionelt kurer-, fragt-, og pakketransportfirma med base i København,…read moreDenmark. Indenlandsk eller international forsendelse til eller fra Danmark har aldrig været så let at arrangere. Med MBE er alt du behøver at gøre er at vælge destinationen. Vi tager os af alt andet, inklusiv afhentning, emballering, sporing og meddelelse om ankomst. Du har måske brug for at sende en pakke i København, Danmark eller til et andet sted i Verden. Hvad end dine krav måtte være til din forsendelse med hensyn til budget og tidsramme, gør vi alt, hvad der er muligt for at imødekomme dem. Uanset hvad du har behov for, står MBE klar til at hjælpe. Vi tilbyder udlejning af postbokse, lokale og internationale pakkeforsendelser, kurérservice, postforsendelser, pakning, tryk og kopi. Uanset størrelsen på din opgave kan du regne med MBE og hvad enten du er en stor virksomhed med behov for massedistribution eller en privatperson med en enkelt opgave, finder vi den optimale løsning til dig. Kontakt dit lokale MBE team - vi står klar.

Really bad customer service. Dismissive and unwilling to take responsibility for their service. I…read morewas told to "take it up with UPS" ....zero chance of me ever recommending them to anyone. Avoid and go straight to the shipping company

Although the shipping ordering process is convenient, there is zero customer support. When USP…read more(USA) lost the package, they investigated and supposedly notified paket.se of the claim and to reimburse the sender. Paket never contacted me. On paket's website they do not provide a phone number but an online submission form that I used 4 times over a month, without response (incompetence or intentional fraud?). The email address provided in the original order confirmation email (se_support@paket.se) as well as support@paket.se (found elsewhere) both bounce (incompetence or intentional fraud?). I tried writing from 3-4 different email addresses, and different servers to eliminate any problem from my end. I called their phone number (not listed on their website) 4 times, mostly getting the runaround (such as "there is no claim on this parcel"; "we have not received any messages"; "it's now over 60 days since the loss and too late to claim"; "I will look into this and email you" = nothing). I was given 2 other email addresses (jab@billigpakke.no and mail@paket.se) which I tried. After 3 days without reply, I made a webpage with all the information and gave the web address over the phone. Finally I received an email stating I would be reimbursed for the shipping cost in 10-12 working days (about 72 days after the loss of the package!). Never mind that the bank card lost with the package caused me lots of agro, waste of time and money. So far they have shown no acknowledgement nor intention to provide working means of contact on their website. Obviously it serves their purpose to not receive any customer complaints or claims, and to hold-on to the shipping fee forever or as long as possible. I recommend customers test paket's online contact form and email address before giving them any money.

My one experience with Post Danmark has not been a good one. I sent a parcel from Melbourne,…read moreAustralia, to Copenhagen where my son is studying for 1 semester. Australia Post charged $102 for this service and took it to Denmark. Then it was up to Post Danmark to complete the delivery satisfactorily. They did not deliver, nor notify my son to collect it. The parcel was addressed correctly. So a month later the parcel was returned to me marked 'unclaimed', having gone all the way to the intended destination halfway round the world!! Neither postal service is willing to take any responsibility for this! Ms J Byrne

Bright, airy post office located in a magnificent building in Østerbro. Too bad it's now a…read moreconstruction site for the metro, but once all those disappear, I could visit this beautiful post office with a rather large "backyard" just for the sake of it, and also because it's also a museum. I am enigmatic to know what kind of things they display at the Enigma museum, but that has to wait until the next time!