Car battery died. Called this store, they had the right battery in stock, and Charlie swapped it…read moreout quickly. Very grateful! Very friendly!

Amazing customer service! Thanks to Jessica, I saved over $500 on parts and labor costs. The little…read morethings add up quick, windshield wipers, fog light, air filters etc! All of these are easy to replace yourself. The staff here are friendly and knowledgeable, they go above and beyond to help you get what you need and keep your car running!

Quick efficient service . Has to repair my car battery was in and out in less than 30 mins . It's a…read moresmall but mighty store . Thanks

100 dollar lesson: Needed a headlight for my 2020…read moreChallenger $139.99 Later after I installed it. I got to checking around. $40.00 Amazon same part same manufacturer. Lesson, unless your broke down and need it now I would not recommend O'Reilly. OK, I know but $100.00 markup! WOW

Usually quiet no wait when visiting this store . Staff very…read morefriendly. I did get wrong part by mistake ; mine or theirs? Quick return no receipt needed.

Had a welcoming and kind customer service by Lexi while I bought and learned more about the…read moredifferent types of cabin air filter and engine air filters. Highly recommend this location! Also thank you to assist manager who helped replace filters.

Bought new windshield wiper blades today and Peter helped me replace them. They desperately needed…read moreto be changed and I had tried to unclip them before I went inside but they would not budge. They were so old that all the caked in dirt had sort of fused them. Peter was able to unclip them without breaking the arm and successfully replaced them. This location is always clean and staff are very helpful and friendly. I will keep returning to this location.

I went to this Autozone for some help with my battery after my car wouldn't start. I had received a…read morejump at work but went to Autozone to check my battery and was helped by a very professional staff member named Preston C. He was immediately able to help me with my warranty and even exchanged the old battery for the new one. In the process, he helped me find and add a new bolt to stabilize the battery as I hadn't realized one of them was missing to keep the battery from moving. He was quick, friendly, efficient and professional. Great staff and service!

Interesting experience at this Auto Zone…read more I lightly scuffed up my front right exterior and was looking for a scratch repair kit. The place had good traffic as two girls were being helped and then a father and a child came in looking for something. And another guy buying some cleaning product. I wandered around for a bit and then located the Turtle Wax scratch repair gel and also some microfiber sponges. Cashier rung me up quickly. As I was walking out, I saw a detailing wipe and thought maybe this might help get the scratch out. And this is when it got funny because the cashier couldn't offer any advice but decided to start guessing my ethnicity. And I was like rolling my eyes internally and thinking to myself, "I guess this is guess Vivian's ethnicity day." You dont know how many times in my life I get this and it gets super annoying after 49 years of this. One day, Im just gonna tell people to stuff it honestly. Or, better yet, start guessing back their ethnicity too. I think I watched a fun video recently showing the absurdity of it. So, his first guess is, "Korean." Nope, buddy, try again. He then says, "Oh, you're not fair skinned enough." And that was pretty annoying too. And at this point, I am like, "I get Korean a lot, but, nice try, you're wrong." He then tries again, and says, "Japanese." And I am like, "nope, you're wrong again." At this point, thank goodness, his coworker comes to help me. I ask should I try the detailing wipe, it looks promising! He says if you're vehicle is here, let's go take a look. And I said yes! And was so relieved to stop playing guess my ethnicity game and get some real help! So, we go out together and he takes a look at my scratch and then he says, "you could just get someone to buff it for you." And then also says, try the Turtle Wax you bought, that should work. Detailing wipe won't be helpful. At this point, I thanked the guy and then said to him, go tell your buddy in there, "I'm Chinese." I also wanted to add, "and you're an idiot," but I stopped myself. Some battles aren't worth my time. Like seriously people, do your job and help me with my question (thank goodness someone working here knew what was going on and trying to work) and for crying out loud, can we not play guess Vivian's ethnicity for once? I'm really tired of it, so stop being a jerk.

They sent me to a shop that did not do what I needed. Thought they would know that before sending…read moreme there as they are, supposedly, in the same business

easily a top yard in this state. my only complaint is it usually takes a couple days (like the…read moreother reputable places) Michael is really good over there and his favorite food is cheez-its

He is a con artist paid $34000 for twin turbo 427 took 4 years and after numerous calls telling him…read moreI want my money back he tried to keep everything the engine he gave me was not the one I bought $20000 for engine $13000 for turbos all I got was a long block he is a punk nobody should do any business with this guy you have to be buzzed into his shop now I know why too many bad deals look him up before and you won't do business at all with this guy

Quick, quick, quick service! Excellent customer service. Really, really friendly employees…read more I stopped in unexpectedly on a Monday morning after my car wouldn't start. Here was the timeframe: Monday morning around 8:30 my car wouldn't start. I spent about 20 mins doing research on a comparable and less expensive new car battery. I called around 9 and asked if they could replace my battery. They said sure, come on it we can do it right away. I got there around 10. The very nice gentleman came right out immediately, changed the battery in 111 degree weather and I was out of Advance Auto Part and heading home by 10:25. I highly recommend giving this guys a visit you need your car battery replaced.

I had a battery that was dying on me over the past few days. I stopped in and ask them to test my…read morebattery. They gave me the information and didn't try to sell me. I decided to get one as I've had batteries die in my vehicle before and knew the signs. I asked about the online discount and they put me in front of their computer and plugged in the promo code so I could get the 25% off the price. After completing the transaction they installed and switched out the battery and gave me the core charge back. Normally I don't do reviews of such chains but the associates here won over my customer loyalty. This is my auto parts store of choice going forward. Thanks for saving me time and money Advanced Auto.

No stars for this store. Employees have no knowledge at all lately. Seems that there are new…read moreemployees and new managers every week. What the hell is going on with this store. It used to be my favorite store when I dealt with certain individuals there. Especially the tall native guy that was always there. Very knowledgeable and smart. He knows his shit from old school to new and he always greeted me with smile. Sorry you guys lost a great customer. It seems to become an Autozone.

I had an excellent experience dealing with Melissa trying to find replacement brake pads for my…read more2000 Ford Explorer Limited. She had the experience and knowledge to look at the 2001 brake pads that would fit my 2000 Explorer since the ones showing up in the system weren't the right replacement. Unbelievable she was able to master the possibilities to resolve the issue. Kudos!!!

Sherry was extremely knowledgeable and educative. She helped answer all my questions.read more

I've been to AutoZone's across this country of ours. And the one thing I can say about them is…read moreconsistency is key. They always have the oil you need, they always have the fuel additive you need, and they always have a ton of accessories that you may or may not need. For me, the real experience of AutoZone is the people behind the counters. More often than not, they seem to be genuinely friendly people who know about cars. My experience has been that 99% of the people that work there are kind, courteous, and friendly. The rest are just perfunctory. And by that I mean don't really get any kind of emotion out of them other than they're doing their job. Which is fine, because all I'm doing is getting in there to get something that my car needs. It doesn't have to be like Chick-fil-A where it's. Thank you and my pleasure. That being said, this particular AutoZone ranks a solid. 3. It was neither a pleasant nor unpleasant experience, so it landed right in the middle. The guy at the counter called me boss, which always makes me laugh when you don't want to say sir. And they were kind of backed up so he guided me to the self-checkout. Which worked out perfect. Bottom line? If you are looking for a decent Auto parts place in the Phoenix area, this is definitely one of them.

Thank you, Alex! I…read moreran over a roofing nail in Mesa and was completely stuck, 1,300 miles from home without my tools. Not exactly how you want a trip to go. Alex immediately got me pointed in the right direction and connected me with a reliable cycle hauler. Once my bike made it to the shop, she had the repair done the same day and got me back on the road fast. Professional, responsive, and incredibly helpful when I really needed it. Highly recommend 8 Ball Cycle Tires.

How to excel at doing one thing. Great Price, Super fast service, friendly knowledgeable staff…read more Great price, great service, great people. Needed front and rear tires on both a Road King and Softail (FXSTC). Needless to say after getting estimates at dealership and local motorcycle / powersports business, it was looking like $1K plus out the door for the Road King and close to that for the Softail. Luckily I found 8 Ball Motorcycle Tires of Phoenix on Google and gave them a call. I spoke with Alex and relayed my needs and she told me that the tires I wanted for both bikes (including the whitewalls for the Road King) were in stock. She then gave me an out the door price that was surprisingly affordable as compared to the others. In addition, I was given the opportunity to schedule the service online or on the phone. I made the appointment for the next day and went to the business. 8 Ball Motorcycle tires was conveniently located just of Route 51 and McDowell. Andy started on the bikes as soon as I arrived and I hung out in their front area of the store, which is kinda cool. First, it's rows and rows of motorcycle tires. There is also a pool table, coffee, fridge stocked with water, tables and chairs with reading materials, plus couches and comfy chairs in a lounge section. Had great conversations with both Alex and Andy and they are extremely knowledgeable when it comes to the motorcycle tire industry. 8 Ball Motorcycle Tires even offers a tire warranty repairs and replacement program. It wasn't long and the bikes were finished with new tires, balanced and mounted. The bikes ride and feel so much better on the new rubber, the sense of security is there, and best of all I saved just about $500 (total between both bikes) by using 8 Ball Motorcycle Tires. They will be my go to place and anyone I ride with will know about them. Thank you Alex and Andy!