This goes for the whole Village Medical Company/medical facility:…read moreAnother person already made this comment but it is very true, the staff that performs the billing and the front desk work is completely incompetent and they are unwilling to cooperate with patience insurance companies. They are unwilling to change the bill coding so that your insurance will cover the bill, they don't tell you the patient what examination is being performed and the office is incompetent to perform the paperwork that the insurance company has informed the patient of needing to be performed. I went for an annual exam, however little did I know they coded it as a check-up and my insurance company does not cower those at the 100% rate. I called my insurance and they explained what they coded the bill ass and to discuss it with the medical office. I proceed to being told that it will be investigated by the coding office, the coding office never contacted me to verify my claims and said it was correct. Basically get scammed because a few employees cant tell the patient what the type of treatment is being performed and they be on the hook for the bill. I have never in my life had a worst experience with billing office by a medical provider.

The staff at Village Medical is utterly incompetent. You can't reach the office directly. They have…read morea service that does it. The service does not help you; they say someone will call you back. They never do! It is virtually impossible to get an appointment with your doctor. You have to wait weeks or a month. I had to drive to their office to get help, but I still didn't receive any assistance. The doctor is great! Getting to him is horrible. If you need help, this is not the place to go!

I just called to try and make an appointment and hopefully become a new patient. I asked a simple…read morequestion to see if they take my insurance, and whoever answered, after immediately placing me on a rather long hold, asked me which one of the two types I have repeating a few times, "because there's a difference." When I told her which one she said no curtly and again said there's a difference. Each time she said it was a bit condescending and with an attitude. I was going to make an appointment with then anyway, but now I'm not because I don't want to go somewhere that there front desk speaks in such a way to a new potential client. Please take a moment to speak with your employees about customer service.

The Robbins Health Alliance offers a holistic approach to medicine that is not done by most…read moredoctors. Dr. Robbins treats the whole person and causes not just a dis-ease. She has helped me find natural treatments for an auto-immune condition when were other doctors failed or wrote me off as being crazy. She recommended an allergy test that cost $1000. At first I didn't want to do it but I was glad I did because otherwise I won't have found out some of my health problems were from a chemical in the Round-Up that's in my garage, chemicals in the cleaning products I used weekly, and foods I was eating everyday. No other doctor made that connection in over 15 years!! I would have still been sick if I didn't do that test. You know a doctor cares when she gives you homework and EXPECTS results from you. She will get on you when she knows you aren't doing the right things for your health but it is because her passion is REAL. There can be a long wait to see her (more talkative people like me) and she doesn't take all insurance plans (no Humana :-( ) but I don't mind paying cash to get the best care I get. I also like going to a clinic where everyone knows me and my family. They sent flowers when my mom died which they didn't have to do since she was never a patient. I recommend this clinic to anyone who wants to get off medication, has an autoimmune condition and is really ready for a lifestyle change. If you want a doctor who just gives you refills whenever you want them without coming in to see them this is not the clinic for you. Tried that when I first came and that wasn't happening. Dr. Robbins doesn't do that drive-thru medicine stuff. She treats celebrities from the pictures in the office so I feel like I'm in good company!

Recently, my daughter and I were seen by Dr. Babalola. We were very impressed by her commitment to…read morepatient care. Dr. Babalola was very kind to both my daughter and me. We greatly appreciate the amount of time that she spent with each of us for our physicals. We highly recommend her to persons in search of quality health care. We wish her much continued success with your practice.

Dr. Babalola has been my doctor for nine years. I really appreciate her being my doctor. Dr…read more Babalola explains what is going on medically. She listens to what I have to say about what I'm experiencing. Dr. Babalola is patient, warm and knowledgeable about her area of expertise. She is like an old fashioned doctor who takes time to get to know you, explain what is happening and provide quality care. You do not feel like you are being rushed through her office on a conveyor belt. Bruce Callaway

Terrible. A lot of mistakes. Way worse treatment though paying the extra hundreds of month to…read moresupposedly get better care. I think you'd get better care at an urgent care client or the vet. They didn't at all seem to have their act together and were all about presenting themselves as kind and caring, but when things were not working out, when we caught them screwing up, they started getting ugly and showing their true colors. They should have refunded the FOR-NOTHING extra hundreds we paid for a different/better level of service. Amazing how they got ugly - showed their true colors - when we canned them. We will be staying the H away from this dis-organization.

Absolutely the best kept secret in the Atlanta area. I had high expectations from a friend of mine…read moreand they exceeded it with Wendy being the nurse and Dr. Sarma delivering the best doctor experience ever. He listened and he cared. I would absolutely recommend you guys to my friends and already have.

Dr. Tina Ann Thompson Kerr apparently was promoted at Emory despite her lack of care for patients…read more Her ego blinded her ability to hear a patient in pain which resulted in the patient dying. She never called with condolences and she never owned where she went wrong. The rate of breast cancer in black women is less than other races, yet black women die more from it that other races primarily because of doctors like Dr. Tina Ann Thompson Kerr who is guilty of ignoring the concerns and pains of patients.

I have been with them for many years. Nothing has changed, it's a wastage of time. There is always…read morewait time in the office. Today my appointment was at 9;45am, I was in office at 9:30am. It is past 11am right now and I am waiting in the room for Dr Michael Baron to see me. The nurse did her job but the doctor is nowhere I hate this place. The place itself is so uninviting and depressing :(