I enjoyed my stay here. Rooms and beds were clean and comfortable. Staff were friendly…read more Breakfast is pretty good. They had some sort of pulled pork with tortillas (kinda like a taco/burrito station). Located across the street from a gas station/convenient store and there's some shopping and restaurants down the street. So it's a convenient location if you don't have a car.

I just spent 3 nights here for work. I called ahead and requested extra towels, comforter and to…read moreturn the heat on prior to my arrival. I was coming in on a late flight. I arrived and everything was setup as requested. On issue was the bed pillow was dirty. As well as the dishes that I needed to use that night. I simply washed the bowls and forks so I could eat. It was truly too late to call down to the front desk. The next morning, I reported it to John but he wasn't apologetic. He did make sure that my room was serviced that morning. Everything after that was peachy. Peacefully Rested. Amazing Hot Water for Showers! Full kitchen to prepare meals and tv channels that I wanted to watch after a busy workday. I'm a Homes2Suites Customer for Life.

Stayed here since we were attending a wedding. Great clean hotel. Check in was a breeze I like that…read moreI can check in with my Hilton app and have a digital key. It makes it so convenient not to be looking for a key to get in the room. The room was nice and clean. Breakfast was really good and had good options. The pool was heated so it was enjoyable for the kiddos.. Definitely would stay again.

Pros: rooms have full fridges, kitchenette and plenty of room for clothes. Beds are comfy. Rooms…read moreare clean. Breakfast is served until 10 am on weekends so you can sleep in. Coffee available 24/7 Pool area is nice. Good location. Cons: front desk staff is not the most welcoming. housekeeping is available every other day but only replaces towels and empty trash. They DO NOT make the beds! Walls needed painted in our room , Coffee in the lobby is very strong but we added hot water and it was fine Pool is not heated and there is no jacuzzi It's not a bad hotel, but doesn't live up to the Hilton name.

old sheet and smell so bad. I ask for new sheet because I have dust mine all but they gave me a…read moreroom with an old sheet and my skin turn red after 3 hours sleep.

Great experience! I had no problem checking in and had a good time with the family as we visited…read morefamily and old town Clovis, We had a good rest with plenty of amenities, I had a great conversation with the gentlemen named gregory at the front desk, he was great help I will sure to be back soon for the summer!

We made a 4 hour drive to attend a friend's wedding in Clovis scheduled to start at 4 p.m…read more We arrived at the hotel at 3 p.m. hoping to check-in and change our clothes. I called one week earlier and was told they could not guarantee us early check-in even being a Hilton Honors member, and the phone rep was rather unreceptive and dismissive of my request even when I explained the circumstances. When I went to the front desk, ***front desk clerk Leslie gave me a smile and warm welcome to the hotel. This is exactly what a weary traveler hopes for. I explained why we hoped to check in early and after some slow computer lag she was able to locate a room for us which made us very happy! She gave us instructions about where to park, where the elevators were, and the hours of the free breakfast. And after changing into our dress clothes, while walking through the lobby toward the parking lot, Leslie smiled and wished us well. This is exactly the type of employee any business should highly reward, she was outstanding at making us feel like valued customers (unlike the East Indian woman I spoke with a week earlier) and she clearly enjoys her work. Upon check-out the following morning, different clerks were at the front desk, a middle-aged Black woman and a younger man. I told them about our room - the bed closest to the bathroom had worn out springs since it sagged and made a loud noise every time I sat on it to get in the bed. They said they would address this and thanked me for notifying them. (One recommendation: have all staff wear an easily visible name tag.) So other than the phone interaction one week earlier, our hotel stay was excellent. The breakfast area was especially clean and well-maintained. But Leslie was the star of the show!

This hotel is great in most aspects. I've stayed here a lot. The only thing that sucks is the air…read moreconditioning. And this is a constant across all the rooms I've had. It won't go lower than 66. And it won't run until it reaches 66. It shuts off all the time. I just got back from work and it's 81 degrees in here. The AC was still set to 66. Being comfortable while I'm sleeping is the most important aspect of a hotel stay to me. That being said, the breakfast is great. They have something different every day. The staff is friendly. The pool is a great temperature. I'd give this place 5 stars if it wasn't for that AC. I woke up drenched in sweat last night. It's gross. Even crappy hotels have AC that goes to 60, and will actually hit 60. This one only goes to 66, and it's always above that.

Friendly staff , my room was pleasantly comfortable and quiet . I loved my stay so much I actually…read morereturn a few weeks later to experience it all again . So close to shops and restaurants you can just walk and take Old town Clovis in . The breakfast was really good and the dining area cozy and friendly . Staff made me feel cared for with their smiles and interest in making my stay at their hotel one to remember .

Good location and staff was friendly…read more Our room was spacious and very clean. Bed was super comfortable. Pool & hot tub area hit the spot after a long day of driving. Good location; was walking distance to dining options and some nightlife.

disgusting. cockroaches in the rooms, hooker hotel, heard people in their rooms. Checked into my…read moreroom and there was used dirty bloody tissues in the bathroom. loose change on the couch. no fire alarms in room, that's illegal. hair in the bed, gave sheets from off the floor. receptions was not doing her job.

This place was a mess. We came into town for a cheer stunt championship booking multiple rooms for…read more25 girls. Upon arrival we checked in and our key card didn't work at our door. We had to wait for someone to come and change out the reader on our door. The person who did that was kind and frankly the only reason I even give any stars. Then multiple rooms our girls stayed in had cockroaches in their room. There was another room that the girls found clumps of hair in their bed sheets like the bed wasn't turned over with new bedding. One had a room that had napkins with blood on it in the bathroom. My daughter and her roommates ended up leaving the hotel at 11pm and finding a new hotel because it was so disgusting. Our room smelled of mildew or mold as well. I wouldn't recommend this place to anyone, even for a one night stay like we had.

I recently stayed at the Marriott Residence Inn in Clovis, CA and it was not a pleasant experience…read more The property is very modern & beautiful. Unfortunately, the management leave a lot to be desired. From the check in process, an issue with the TV, to housekeeping not supplying trash bags and of course the complete lack of communication with Chelsea the manager. I requested to speak with her numerous times throughout my 11 day stay and she was either not in the office or never returned my call. I have stayed at Marriott properties all over America, and this was by far the worst experience I have ever had. Kaleigh & the breakfast staff are wonderful, always smiling and always very helpful.

The entire staff at this location in Clovis were outstanding! Specifically Kendra and Stephanie…read moreembraced the Marriott way of doing business by meeting and exceeding our expectations! Job well done Marriott Residence Inn in Clovis!

Terrible, inflexible service at Fairfield Inn & Suites by Marriott Fresno Clovis…read moreArrived after regular office hours for a government rate stay that I've used successfully at Marriott properties many times before. I showed my government-issued ID and regular ID as usual. The manager on duty refused to check us in without a formal work order. Because it was after hours, there was no one from our office available to immediately send over proof that we were there for work. The hotel then expected us to connect our work computers to their unsecured WiFi network, which directly violates our company's IT security policy. They also demanded we show internal company emails to the front desk -- something we are strictly not allowed to do. Zero flexibility, zero understanding of business traveler needs, and completely unprofessional. Corporate customer service later backed the manager instead of resolving anything. As a 15-year Bonvoy member, this experience has me seriously considering canceling my account entirely. Avoid this property.

Rude and unhelpful front desk staff. The lack of common sense and poor customer service turned what…read moreshould have been a simple check-in into hours of unnecessary frustration. We wasted a significant amount of time just trying to get a room. The experience was stressful and disappointing from start to finish. I would not recommend staying here.

When a bed is as hard as they are here, that's all you remember. Not only did it make for horrible…read moresleep but back pain that made the next day not much better. They are going through 'imprvements' so I'm hoping those aren't their new beds and due to be replaced because nothing can make up for a hotel you can't sleep in.

Well Yelp! Over 100 reviews YTD and my Yelp status taken away from over 12 years but I am still on…read morehere reviewing places! This HGI is slow down don't stop and keep driving to the nearest Hilton property that treats you nicer. I am a life time diamond customer and the benefits for staying here were zero!! The room was the room and despite not being able to get the AC to turn off the entire time not worth the price. The other thing which I find so annoying is that they don't make up your room but they post QR codes all over the room to tip the maid service? What am I tipping for doing the basic expectation? Then I asked for some extra water la and the front desk lady said to me those are only for check in only? Maybe look at the clients and see who your best customers are and treat them a little different. Don't even get me started on the skimpy breakfast and still wanting a QR code tip...