The very first property I have ever been to view in the hope of buying was up for sale with Cousins estate agents.
I went in their office one day to book an appointment and the woman behind the desk didn't even stand to greet me or offer me a seat to chat, just left me standing there whilst she sat - awkward. She didn't appear the brightest of people and wasn't welcoming. I got my appointment booked anyway.
When the day came to view the property, we were greeted by a man - who had the keys. NOT an estate agent or someone with any knowledge of the property, just someone who could open the door. Great service - not.
I had a lot of questions about the house and couldn't ask them there and then I because they weren't there.
I decided the house was not for me - or any up for sale using this company.
I feel sorry for the people selling this house as they weren't getting a very good service for what they were paying. read more