Had a great experience with Doc and highly recommend. I trust his expertise and will be coming back…read morefor any other service I may need in the future.

Doc's Auto Center is highly recommended. They are honest people, friendly and will prioritize your…read moreneeds rather than try to sell you on repairs not required. It's stressful enough when your car breaks down, these guys will put you at ease. Consider this shop, you won't be disappointed.

These guys are truly the best in town, they are honest won't try and rip you off telling you ya…read moreneed all new calipers and crap like that they turn your drums or rotors as well as replace your pads or shoes. honest good price and quick. I have taken several of my vehicles here and do recommend

2018 Honda Accord suffered a Leak in Cylinder #3, Farshad recommended instead of patching the…read morecylinder it would be best to replace the engine entirely to avoid future occurrences as the 18' Accord Ex 1.5T 4cyl suffers this issue due to how Honda manufactured the head-gaskets within the engine. Head-gaskets are known to combust or leak due to the high pressure due to the Turbo drive causing higher pressure to flow through the cylinder causing coolant to seap through the lining that was designed to support the flow coolant around and through with the living in between each cylinder was meant ti improve performance. Unfortunately this has caused many dissatisfied Honda Accords owners as the issue could occur at any mileage (30k, 79k, 110k, etc.) Farshad replaced my engine and always picks up my calls (or calls me back when time permits). Honest mechanic, and you will not be disappointed by his technical expertise. 2018 Honda Accord suffered a Leak in Cylinder #3, Farshad recommended instead of patching the cylinder it would be best to replace the engine entirely to avoid future occurrences as the 18' Accord Ex 1.5T 4cyl suffers this issue due to how Honda manufactured the head-gaskets within the engine. Head-gaskets are known to combust or leak due to the high pressure due to the Turbo drive causing higher pressure to flow through the cylinder causing coolant to seap through the lining that was designed to support the flow coolant around and through with the living in between each cylinder was meant ti improve performance. Unfortunately this has caused many dissatisfied Honda Accords owners as the issue could occur at any mileage (30k, 79k, 110k, etc.) Farshad replaced my engine and always picks up my calls (or calls me back when time permits). Honest mechanic, and you will not be disappointed by his technical expertise.

Not only were the guys at the shop friendly, but they were fast too and not expensive. I would…read morerecommend this shop to anyone. They did my brakes in just a couple hours.

Great service by Katie at the front desk. My car was making a weird noise and I took it in to have…read moreit looked at. They were very responsive and accommodating to my schedule. Ended up with a fair price and good quality. Only call-out was they had initially over-quoted me by $200 saying there was a duplicate line on the sales order. Most likely just an honest mistake but not sure if it may have been an attempt to get a higher price. Overall good experience though

RECOMMENDED! QFA saved me after a DIY mishap. They properly identified the issue and fixed it at a…read morereasonable price. Luke and the staff were incredibly friendly. It's hard to find shops that understand modern drivetrains (like the DSG and Haldex in my VW Golf MK7 Alltrack), but QFA is clearly knowledgeable. They did a great job on my Haldex service. I will definitely return!

Took my car in for an oil change - completed on time and they did a wonderful job (no leaks, which…read moreis more than I can say for when I took it into the Porsche service center!) I set my appointment up with Nick - very friendly, honest, and not high-pressure. He pointed out that I may need a brake job, but not right away..."something to keep in mind." The best part: I paid less than what I would pay at the dealership, and I only had to drive a mile to get there.

Wonderful experience! No complaints. Quick service, kind customer service, great and well priced…read morework.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

They worked on my 2014 range rover coolant system. I paid them 8,000 dollars in 18 days and my…read morevehicle overheated and blow a head gasket. They don't want to take ANY responsibility. They say they "only" repaired what was broken. But wont answer me as to why they broke down my supercharger to replace hoses under it ever though there wasn't a problem. THEIR A SCAM. STAY AWAY OR YOU'LL GET BURNT!!!

I called these guys after being referred to them by Doc because he was 30 days out. His referral is…read morethe only reason I called. When the guy picked up the phone he just said hello like he was answering his personal phone. When I asked if this was NW auto he said "What do you need?" very rudely. If you're too stupid to answer a phone and talk to someone, there is no way I'm going to believe anything you say about my car. I wouldn't recommend going to these guys for anything, even a phone call.

First time visiting this shop and I will tell you they were very delightful. Easy scheduling. Easy…read moredrop off. Done with my full service oil change and head to toe checkup on Mr Roo, he is getting a little older lol. Clean bill of Health with all new fluids and air. Definitely will be returning for my service next year, I only drove 1500 mi last year. And any other good service. They seemed like wonderful wonderful individuals. Prices were reasonable and fingers crossed work was done amazingly. I'm not a mechanic so I always love going somewhere where hopefully I'm treated well and honestly.

Took my 2016 Forester in to AWD as a first time customer. Going to a shop for the first time is…read morealways nerve-wracking. I first contacted them online for a quote for some maintenance items. I received a very detailed estimate quickly, but it was from their Kirkland location which was fine because the price was good at either location. I set up the appointment online, which was quick and easy, at the Bothell location. The day of my appointment, Paul was ready and expecting me. He arranged to have a Lyft give me a ride home which was a huge help. Within about an hour, I received a very detailed inspection report online which included photos and a list of suggested maintenance and repair items for my car. I was really impressed with how thorough the inspection was. I approved the additional work. My car was completed on time and the quality of the work seems good so far. My car was returned to me as clean as I dropped it off. No finger prints, smudges, dirt, spilled fluids, etc. I hate that. Oh, and when it was done, Paul arranged for Lyft to pick me up at home and bring me back! All this, and the work was reasonably priced. I should note that I live within 5 miles of their shop so it's great to have a shop I can trust close by. I should also mention that I like their website. They have a customer portal that is great and offers a rewards program and records your visits and invoices making it easier to keep track of maintenance. Overall, a great experience. I can happily recommend this shop to my fellow Subie owners.

Jorge went over and beyond to repair the car, he offered great service great prices and very…read moretimely. He was very friendly and trustworthy. I would recommend him and his services highly his telephone number is 206-578-9942. His shop is in Mill Creek and specializes in auto service and repair.

The way a business should be run!!! Real mechanics talking to straight up to you without any of the…read moreBS you get at others shops. Called them and brought my truck in with a drivability problem they had never seen happen to any vehicle. Very friendly staff who weren't just being nice because I was a potential customer. I normally only take my Ram to the dealership, but they made me comfortable leaving my truck with with them. They diagnosed and fixed the problem and it cost me exactly what I expected to pay. Jorge can fix anything! A level of real world expertise you don't see very often anymore. 10/10 Would recommend to anyone with any make or model.

Got my car in to be fixed after a hit and run, with minor damage. They were able to get my car in…read morefor repairs quickly and completed the work in a few days. When I picked my car up, it was cleaned inside and out. Very good service and well informed during the process.

Back in January, I was rear ended. My insurance sent me over to caliber collision. I was taken care…read moreof by JD. He made my experience smooth. If I need collision repair in the future, I know who I'm going to.