1. Crazy Ralph's Car Stereo

1. Crazy Ralph's Car Stereo

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Gonzales, LA

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Crazy Ralph's Car Stereo

3.7 (6 reviews)
Closed • Closed
Updated 2 weeks ago

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Toussaint Customs & Collisions

Toussaint Customs & Collisions

2.7
(3 reviews)

I brought my truck in after being hit by a driver who ran a stop sign -- not my fault, not my…read morechoice of shop. From the start, I made one clear request: do not hold my vehicle until the insurance payment and parts were confirmed and work was ready to begin. That request was ignored. My insurance company ultimately totaled the truck. When I informed Toussaint Customs, they presented me with a $2,400 storage bill -- for a vehicle they were explicitly asked not to hold, on which no actual repair work was ever performed. To put that number in perspective: it is $600 less than the original repair estimate, and $900 more than State Farm's payout on the total loss. I explained my situation plainly. I am a disabled veteran, a single father of two, and a full-time college student working two jobs. My truck is not a convenience -- it is how I get to work, to school, and to care for my children. I was met with sympathy at first. Once it became clear there was money to extract, that sympathy disappeared entirely. Toussaint Customs ignored a direct customer request, performed zero work, and is now demanding nearly $2,400 in fees from someone already dealing with the aftermath of an accident they didn't cause. I would strongly caution anyone -- especially those navigating insurance claims or tight financial situations -- to think carefully before bringing their vehicle here. P.S. the owner, Marcus Toussaint, would like it to be known that he was willing to help, before I shared my experience with y'all, not anymore; so long as I gave him as much as my lawyer was willing to advance from my injury claim, or as much as "Snap Finance" would let me borrow at an unreasonable interest rate. An everyday saint, truly.

Marcus talks a good talk but two months later I am still waiting for his call back, or for that…read morematter for them to even answer the phone to tell me when to bring my truck in for repairs.

Crazy Ralph's Car Stereo - stereo_installation - Updated July 2026

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