Truly Touched My Heart I'm a senior widow and I ordered myself some flowers from Mom & Me Flower Shop, and the experience absolutely warmed my heart. They called to confirm my address, and during our chat, I mentioned that I'm that no one buys me flowers anymore--so I decided to treat myself. To my surprise, when the delivery arrived, they had included three extra beautiful roses and a lovely handwritten note. It brought tears to my eyes. Such kindness and thoughtfulness are rare these days, and it made me feel so seen and cared for. The flowers are stunning, fresh, and full of life--just like the compassion behind them. I am truly blessed today and will remember this gesture forever. Thank you, Mom & Me Flower Shop, for reminding me that there is still so much kindness in the world. read more

Wonderful customer service even over the phone and gorgeous arrangements from this shop!

I've used this florists few years ago, sent arrangement for Mother's Day. It wasn't very nice(according to my mom) or full, few not so fresh flowers. They're located in her area so she took to show them the arrangement. They apologized, felt bad, agreed it wasn't very nice, made her another arrangement fuller&fresh flowers. Why they didn't do this first? Learn by mistakes. I gave them top rating because they changed over the years, done beautiful arrangements, friendly on the phone & in person. I ordered a specific colour scheme arrangement, it was full & fresh made with the colours ordered. For those whom had bad experience let them know, they can't fix what they don't know. Thank you Mom&Me for creating a beautiful arrangement read more

Creations By Mom & Me - Flower arrangement - Florists Near Me - Kelowna, British Columbia

I picked up flowers last week (that I'd ordered a few weeks ago) for a Celebration of Life. They were all well done and beautiful. They still look wonderful today, one week later. The customer service was very good. I think the value was comparable to any other flower shop. read more

amazing service! super kind, great selection of flowers. for a great price! I've been going here for while and I'll never stop! 10/10 recommend read more

At the last minute I called to order flowers for a funeral that was starting in one hour that I was unable to attend and asked if they could send flowers that fast and they did! I was told by the family they were lovely. Thank you I really appreciated your effort to get them there on time. read more

I had Creations by Mom & Me send out a Christmas arrangement to my parents a couple of days before Christmas. They had run out of roses and I contacted them to inquire about it. Sarah graciously offered to send another bouquet after Christmas and she contacted me today to make arrangements and will do a spring bulb garden to send. I was VERY impressed with the fact that they wanted to rectify the previous order, and VERY impressed that they actually contacted me. In this day and age where customer service seems to be a thing of the past, it is really nice to see merchants trying to go the extra mile. I will use this florist again for other people I know in Kelowna. Also, the Christmas arrangement had been very nice, but I had upgraded it to include roses, since my mom loves them. It was still a lovely arrangement. Thank you very much Sarah! read more

Ordered flowers online for a birthday. Two issues: 1: They didn't make a delivery attempt until they reached the person (several days later). 2: The bouquet was measly at best for the 90-something dollars I paid. read more

Mom & Me Flowers advertises on their website that they provide SAME DAY DELIVERY. I ordered a bouquet for my mother's birthday on Saturday morning, and it wasn't delivered until later the next week. How disappointing! The flower arrangement was a sad comparison to the photo online. read more

I received flowers for Christmas from a family member who lives up north. The flowers arrived and were a combination of cedar, carnations and star gazer lilies (?) on a flat plane with a taper candle in the center that was inside glass. There was nothing but the gift card enclosed. During Christmas Dinner, we noticed it was smelling odd and when we checked it, we realized the cedar bits that were inside the glass were catching on fire from the candle that had burned through the PLASTIC holder it had been placed on. We took the entire display outside and tried to rig another way to burn a candle so we could at least enjoy the display for a few more days, but as half the lillies were already browning and there was no way to stand a taper candle safely, we just tossed the whole thing, but I held onto the candle holder and the glass. I took it into the shop today to express my surprise that they would have used plastic near a burning flame and was asking for my brother to get a refund as I am certain he did not intend to send a fire hazard to me. The woman stated that there "should have been a warning about not burning the candle too low" (there was not) and that this is just "how they've always done it". As the flowers had been ordered through a web service, she told me she would not issue a refund as she had not been paid, but was "kind" enough to tell me that my brother "should have ordered it direct as he probably paid a a lot for it". That was it, other than her wishing me "good luck" in pursuing the company where they had been ordered from. Not accountability! I will NEVER order flowers from this store ever! read more

I went to Mom and Me for large flower arrangements for my mothers funeral. I had a very vague idea of what I wanted but the florist there LISTENED to my vague ideas. Flowers were very imortant to my mother and I wanted them perfect. The flowers turned out EXACTLY as I had envisioned. The delivery was EXACTLY at the appointed time an the all 3 large flower arrangements were fresh. Many people commented on the beautiful arrangements. I am thankful to the florists for making the picture in my mind come to life. read more

My husband and I wanted to send flowers to his mother/my mother in law for Mother's Day this last year. Unfortunately we tried finding and buying flowers to arrive on Mother's Day last minute (I highly don't recommend this) she also lives in Canada so it's a lot harder to find not only a flower shop open in the area but also one that would be able to deliver the flowers on time. The only thing I knew about the bouquet is that there had to be sunflowers in it (that's my mother in law's all time favorite flower) so I called them on a Friday (Mother's Day was on Sunday) and asked if they could deliver a bouquet on Sunday to her house. They were able to do it on Saturday evening (which my mother in law didn't see them until Mother's Day) and she was over joyed thrilled when she got them. I also had a note added in the bouquet too. She still has the note to this day and I'm eternally grateful for this company in being able to achieve this task that I would not have been able to do myself. Definitely recommend this company. read more

I wish I had seen these reviews when I ordered. The stuff I ordered was not what was delivered. It was smaller, different flowers and was just plain simple meh. Ordering flowers is always tricky but still. It was delivered on time but not what I ordered. read more

My Mom ordered me flowers to surprise me because I was not well. The three carnation and greenery was very nice but when my Mom told me how much she paid I lost my breath. After four days the greenery started losing leaves and two of the three carnations were wilted. They did replace it but get this... The delivery girl showed up with three small carnations wrapped in brown paper-that's it for what my Mom paid? Sorry, not acceptable. I will tell my Mom to please go elsewhere next time she wants to surprise someone with flowers. read more

I have always used this company, and have spent a fair share. They are typically helpful but their downfall is judgement. Some days I'm dressed up and some days I'm casual... you should never judge a book by its cover. Service shouldn't change! read more

Terrible terrible company. Husband sent me 3 bouquets 3 days in a row before Valentine's Day (he was out of town and ordered online). No fragrance and died quick. Was told he should've ordered direct from them and to ask for fragrant flowers. That's crap. read more

Was VERY disappointed with the floral arrangement I sent my mother for her birthday.There was nothing 'in vogue' about the 'Blossoms in Vogue' arrangement. The picture was very colorful and well put together, and the arrangement that was sent was haphazard at best. I understand that on the receipt it states that 'In the event your selection is unavailable, a substitute of comparable quality and value will be delivered." And this bouquet CERTAINLY was not comparable in quality. I expected WAY more for over $100.00 read more

Very Poor - not recommended that you order from here. I ordered flowers (simple cut flowers in a vase) for a friend's 50th birthday. Although I live in Vancouver, I Skyped with her after the delivery so I got to see the arrangement. It was pretty enough, but I was very surprised how small the arrangement was. I had spent $60 + tax + $10 delivery. In Vancouver $60 would buy you an impressive, large arrangement. So I emailed the store to let them know my displeasure - and they didn't even get back to me! I won't give them my business again- that is for sure! read more

Well they ruined her 89th birthday with a NOT AT ALL LIKE ordered arrangement so I go through Canada Flowers for her 90th Mother's Day and it goes through Mom and Me UGH what a horrid arrangement Ordered the beautiful My One and Only Bouquet and this is what she got and ugly cheap looked like someone picked it out of a yard with a heavy heavy cheap vase Really You should be ashamed and you were supposed to call ME DID not happen I will be spreading the word believe me! $105 bouquet HA! save yourself the heartache GO elsewhere! read more

I had an issue with the bouquet ordered for my wife. I had ordered an upgraded bouquet that was to have more flowers and paid more. When I saw the bouquet it was the same size as the regular and not upgraded. When I reached out for support the attention was on me being misguided vs. trying to resolve the situation. Definitely disappointed. Will not buy from them again. read more

Order flowers for a dear friend in West Kelowna. Ordered placed on line and the creation delivered was just horrible. I will never use this florist again.... read more

I've had bad experiences with other places around Kelowna when it comes to flower delivery. I've tried another place for Mother's Day and they screwed up, so my brother and I turned to Creations by Mom and Me. We ordered the flowers a week in advance to make sure that our Mother's Day fiasco (from the other florist) didn't happen again. So, when the day arrived and the flowers were supposed to be delivered, Creations by Mom and Me called my mother and told her that their "driver had gone home" and that they "didn't have the correct flowers on hand for the day" (a.k.a. her BIRTHDAY). However... that said they could deliver them tomorrow... the day AFTER her birthday. I would just like to reiterate that we ordered them a WEEK in advance and they still blew it. read more

My sister in North Carolina ordered flowers to be delivered to me. She was worried because she wasn't able to see what the arrangement would look like. I loved the arrangement ! I sent her a pic and she was pleased as well. It is very classy and very beautiful! read more