Take my child her and I always feel safe about leaving her to go off to work. When I pick her up…read moreshe is always happy love the arts and crafts they do throughout the day great place.

I'm usually not one to write bad reviews but I cannot keep quiet on something that is so important…read moreto me and hopefully it does not happen to any one else that considers this day care. I decided to put my 1 year old here because it was the closest to my house and because everything checked out. My daughter was picked up by my husband. When he arrived the front door it was wide open. He was NOT ask to sign in or sign out. He was NOT asked for his ID or even check my daughters paperwork to see if he was put down as a person to pick her up. They just gave the baby to him no questions asked. They had never met him, so how did they know that he wasn't a stranger. Security is a big issue for me, and the fact that they do not have it or willing to just give up your kid to anyone is a big NO!. Also when she was picked up she was soaked from head to toe from playing outside after it had just rained. They didn't care to change her clothes that was in her diaper bag. My daughter now has a cold & cough because who knows how long they had her like that. Also my daughter can only wear Huggies diapers. Everything else makes her break out. This was stated in her paperwork and her diapers were even provided for her. When I got home, she had someone else's diapers on (not sure of the brand), and her bottom was starting to break out. I don't understand how can you can be so careless on something that you are licensed to do. My daughter was there for a day and will NOT go back! I called the director to tell her what had happened. I've never been so upset like this before.

the management of the YMCA downtown Hickory is alarmingly poor at organization, communication,…read moreconsistency and customer relations. The 'new' gym is hideous. in contacting the management,, the person couldn't have cared less, she was condescending, flippant, she didn't listen to what I was saying and she was dismissive. it was clear her missive was to get me off the phone. The staff is put in a terrible spot. they aren't being communicated with from management. people are wandering around lost in the facility because of the lack or non existence of staffing. Rooms aren't available when you talk to one person but another person says they can unlock it. they are RUINING the experience of going to the gym. They are of course charging full price for a lot less than 100% availability of what we had prior. She uses the phrase ''sorry you feel this way" clearly its NOT a feeling, its cognitive thought, something they do Not understand at the Hickory Foundation YMCA. id be embarrassed to tell anyone I was management at this place. No-one cares, its apathy to the Nth degree and it starts At The Very Top who refuse to interact with membership because well, they just do not want to hear it.

I must admit... I've been pleasantly surprised by this YMCA. I've been to other Y's (Atlanta,…read moreCharlotte, Greensboro) and Hickory can hold its own. There are so many activities and different programs to help anyone get into/stay in shape without getting bored. There are no joining fees or contracts, just monthly dues. Very affordable, around $40 a month for a single person and $65 for a whole family. There is both an indoor and outdoor pool where they offer water aerobic classes, private lessons, and lifeguard training. A wide range of group exercise classes are offered such as Zumba, Martial Arts, Step, Spin, and Yoga to name a few. Swati is an amazing Yoga instructor; highly recommend her Yoga Reflection class. The gym is pretty standard with free weights, machines, treadmills, etc. Personal trainers are available for those who want one-on-one motivation and coaching. Also, can't forget about the basketball courts, tennis courts, baseball fields, soccer fields and the new climbing tower! I have only been up the tower once...on the easiest side... with 8 year olds zooming up the wall beside me ...but still it was inspiring to make it to the top! Summertime is super busy with campers all over the place but the camp counselors do a good job of keeping them in check. Last but not least, the staff is sooooo friendly and helpful! Especially Thelma, who greets nearly every member by name and goes out of her way to help the elderly members.

This is a 5 star facility. Has brought my child a long way with her development and self esteem.read more

My daughter went there years ago when it was a different owner. I didn't like her she was mean…read more My grandkids go there now for 2 years. They love it! The teachers are great and Joy is a sweetheart!

I have worked at Footsteps for almost 2 years. We have a great team of teachers that really love…read moreand care for every child. I love the fact that we support each other and can laugh together. Tara, the director, is always there for every child, parent, and teacher. Don, the owner, has always treated every child, parent, and teacher with love and respect. I am proud to be a part of the Footsteps child development family.

The staff has always been polite and professional. My son has been there since birth and loves it…read more I know that he's well taken care of, and has learned a lot quickly. He loves his teacher and has made a lot of friends. Highly recommended.

My daughter went here 30 years ago (loved it then) and now have a granddaughter going there(love it…read morenow). They have a great program for the kids and the teachers are amazing. Love knowing that they are so attentive to the kids and their needs.

It didn't stop here ... when all of us went to get our belongings from the center yesterday and…read morefiles for our children and ourselves, Terry Starnes called the police making a FALSE report that we were threatening her and her teachers, when we were literally standing there watching her call the police asking her what in the world she was talking about. I don't know if it's a mental issue or just plain mean but I know one thing, a child should NEVER be in her care. Please repost and share and get the word out about Countryside in Granite Falls... we need to protect all children even if they are not ours! Donna Cassidy * .. Admin 10h * m I was sent this from a friend who wants to warn parents... My director was given the opportunity to lease to own the center Countryside Childcare until January when it would be in her name, about 6 teachers came with her to countryside to work and help to get it back up to state code... and we all enrolled our children as well. Friday, the old owner Terry Starnes who has been cited by state before for spanking children... decided to back out of the deal and not sell. She then proceeded to call the director "stupid" in front of state, taking her keys back and making the decision to make the director pack up all her things and not return on Monday. It didn't stop there, she then proceeded to FIRE every teacher that came over with the director to countryside without explanation saying we had been replaced and our services were no longer needed. She then told staff that we could pick up our children's files on Monday meaning they were kicked out as well... We tried to bring Countryside back because it had a horrible reputation before, but now it is out of our hands. Be VERY aware if your child is going here or you are thinking about putting your child here. Read the reviews, look at the state citations... BE AWARE who watches your child

I thought this school would be a good fit and at the beginning it was. the teachers are wonderful…read moreand work so hard with what they are given! we loved Hailey, Shiana, Donna and Lexi!! Ms Hailey did such a wonderful job getting my girl to start eating solids!! So patient!! These teachers treated my child like family and I can't thank them enough for being so wonderful with her. The major complaint I had was there was such a high teacher turn over. we where there from August to February and I swear she had 6-7 different teachers. They were constantly moving teachers from room to room. Some of those teachers were in there for hours with no break. It made me confused because there was 2 directors. My mother in law is a daycare director and she is always in the classrooms helping her teachers take breaks or use the bathroom. I really felt for them!! It is still a great daycare just wasn't a good fit for us. We will truly miss her teachers!! However, I do believe there needs to be some changes done at the school.

At first I thought this would be a good fit for my child, but I soon discovered I was wrong. There…read moreare too few teachers per classroom. My child was often moved around in the mornings and evenings waiting on their teacher, which is understandable, but also difficult for a child who is new and has to get used to being away from their parent. My main concerns were mysterious bruises and scrapes that were very serious, yet no notice, no note, and when asked, no one knew what happened. That was my first red flag, but I understand kids get hurt, however, my child had a wound that was still bleeding when I picked them up and nothing had been done about it. They now have a very large scar from it as well. Again, nobody knew what had happened. For a toddler to get hurt that badly and not receive medical attention, that's unacceptable. The second red flag was recurring issues with diaper rash and how hungry my child was at pick up. I know toddlers love to snack, but my child and another relative's child who also attended were ALWAYS super hungry at pick. I don't mean just wanting a little snack by 4 or 5pm. They would be crying about being thirsty and hungry every day. I would get notes saying that my child ate all of their breakfast/snack/lunch but would see the menu for the day and notice things I know my child would not/does not eat. If they got them to eat it, I'd be surprised! My biggest issue was how they deal with children that have special needs. My child has sensory processing disorder. This was made very clear to staff and yet they would not/could not follow instructions on how to deal with certain things. I understand having so many kids and only one teacher in the rooms, but for a "child development" center, they don't seem to have the necessary training nor patience for children with atypical development and concerns. Many of these children have therapist that come to the daycare for treatment sessions and I can tell you now that many are unhappy with how the center doesn't seem to properly accommodate these children. I would not recommend this center to anyone who has children with atypical development or special needs. I also did NOT appreciate the attitudes of their Director and Administrative "Assistant" Director. Many of the other parents and I have talked and found ourselves in agreement that the way they speak to us is often unacceptable. They don't have any reason to be more respectful it seems. I highly doubt they're in any fear of losing their jobs, so they don't need to worry about being professional. However, a daycare center where you are working with people's most precious children is NOT the place for these kinds of attitudes. If you don't know how to be polite and friendly, customer service is not for you. It is especially not for you when you are working with children! They are often found and overheard sitting up front talking about things not really suitable for children, but their attitude shows they don't care what you hear. My child will not be returning and I would caution parents who are considering them in the future. Do your research. Make sure you really know the routine of your child. Make surprise visits are random times when they are not expecting you. Demand notation of every incident. Count all items you send there and check your invoices after every payment because they also tried to double charge me on more than one occasion claiming I had not paid for that week. I had to bring in bank statements to prove otherwise before they'd fix it. Be cautious. For older children, it would be fine. But if you are considering your infants and toddlers, I'd really look elsewhere.

Absolutely the most professional and hardworking folks we have ever needed. They came quickly after…read morebeing called and stayed on the job until it was finished. I recommend them highly ....you will be pleased ! Ed and Jeana Whisenant

The A&R team just cleaned out our tank today. What a nice and professional crew. Our tank was…read morebehind our house about 180 ft on a steep slope and they are the only one that had the necessary hose length (300 ft) and pump strength to extract from our tank. They found a broken pipe and were able to fix immediately. Very knowledgeable, informative and charge a fair price for the amount of work required. They definitely will be our go to septic guys. 5 stars