We purchased a couch from Carpet World USA & Furniture Gallery in August 2018 and during delivery…read morethey badly scratched my original 117 year old wood floors in several places. After notifying the company of the damage they refused to take any responsibility and provided very rude customer service and feedback. I will never do business with them again.

I'm so upset with Carpet World that I just made a Yelp account and downloaded the app to tell…read morepeople how terrible they just treated my grandmother. I wish there was a zero star option. She paid an ungodly amount of money for them to install hardwood flooring in her living room while she was on a trip for her birthday. Upon her arrival, she found that not only is the flooring itself not laid right (several pieces all ending perfectly aligned in a straight line), but they used the wrong materials around the trim so it looks like crap. They broke one of her Windows, ruined a fresh paint job on the living room walls, butted pieces of 1/4 round (some of which were just a foot long and NOT flush with the others) all around the room, ruining intricate woodwork on her stairway and awkwardly framing the door. Scraped up her French doors and ruined the paint. ON TOP OF THAT, the workers evidently sand blasted without hanging a tarp in the doorways so the ENTIRE HOUSE is covered in dust. Will take DAYS to clean up. I'm furious and she is having a mental breakdown. I will post pics because this is unbelievable. Happy birthday, grandma!

They quoted the work at a reasonable price. Then they showed up when promised and worked to finish…read morethe flooring in the basement remodel. Kaleb is very professional and detailed oriented. My wife and I didn't have a pattern in mind for the floor. Kaleb came up with 4 different patterns in minutes. My wife picked one and they installed it. The bathroom and the utility room we went with stained cement, it came out beautifully, much better than we thought. This company is honest, on time and reasonably priced. I will recommend them to my friends, family and anyone who asks me for a flooring company. 5 stars isn't enough, can I give them 7 or 8?

We think that Kaleb and Jordan are the best floor guys in town. This floor company does expert work…read moreand we will call you again from your friends Craig and Nan. Thanks Dale for helping us out you are the best floor company in town!

They came in the morning. Moved all furniture in the bedroom. Tore out old carpet and hauled it…read moreoff. Had a new flooring installed and furniture moved back before the end of the day. Excellent job. Will definitely use them again.

Best contractor hands down. Got the work done in a quick manner and it wasa pleasure to see someone…read morework so hard and do so well at their job.

used him for other work with no problems but now does not answer my emails or message on facebookread more