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    Creative Energy

    4.3 (244 reviews)
    Open 10:00 am - 6:00 pm

    Services - Creative Energy

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Creative Energy Photos

    Recommended Reviews - Creative Energy

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    Reviews With Photos

    Michael G.

    Update your hours. It says open and no one is here. It was a waste of time and gas to drive here just to find out your closed. Plus your website it not working, very disappointing, will look for the supplies I need elsewhere.

    Old brick fireplace and insert

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    2 days ago

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    1 month ago

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    7 months ago

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    10 months ago

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    1 year ago

    They have been great for the first few years but the customer service has really gone down.

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    2 years ago

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    David K.

    Thank you Bob! We appreciate you as well!

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    8 months ago

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    David K.

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    10 months ago

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    2 years ago

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    2 years ago

    Great service. Convenient location. Thanks Jason for the discount along with Cole and the rest of his team.

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    2 years ago

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    2 years ago

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    2 years ago

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    David K.

    Thank you CC! Enjoy your spa!

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    2 years ago

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    David K.

    Thank you for all your kind words Brooke!

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    3 years ago

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    4 years ago

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    David K.

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Brandon was amazing. Really knows his stuff. Thanks for your guidance on revitalizing our hot tub.

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    2 years ago

    Great service, love my new spa!! I strongly recommend checking out Creative Energy in San Rafael!

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    David K.

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    2 years ago

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    2 years ago

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    David K.

    Thank you Andy! Happy Hot Tubbing!

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    2 years ago

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    2 years ago

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    2 years ago

    Have bought all our spas over the years from Creative Energy. Great service, nice people, special kudos to Cole in sales!

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    3 years ago

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    David K.

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    5 years ago

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    4 years ago

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    2 years ago

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    David K.

    Thank you for the kind words!

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    4 years ago

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    6 years ago

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    Page 1 of 7

    Ask the Community - Creative Energy

    Review Highlights - Creative Energy

    We met with Cole at Creative Energy as we were looking for a fireplace insert for our home.

    Mentioned in 85 reviews

    Read more highlights

    Paradise Valley Spas - Our knowledgeable salespeople will help you find the perfect hot tub for you and your home.

    Paradise Valley Spas

    (101 reviews)

    $$$

    Never buying a hot tub here again. On my second Sundance spa. The first one lasted over 20 years,…read morewhich is great -- but when I called paradise valley spa for service (the only company that could service a Sundance Spa for that issue, they came out 3 times to fix the same issue and charged me each time. I ended up buying a new Sundance. Now less than two years later, still under warranty, I call them to come out for a "flow switch error" and they say it's fixed ... but it's not. They've come out twice and it's still not fixed. Now they won't return my calls!!! Their service department is unhelpful and your hands will be tied! Don't waste your money. Buy a HotSprings Spa or any other brand.

    I bought a hot tub from Paradise Valley Spa a while back. They said they would store it for us…read moreuntil we were ready for it as we were under construction. Then we are told me, NOPE we will not store it. They dropped it off and we find out after the fact that they did not properly set it up to be properly stored. Because of this a crack(s) in the shell appears. They first tell us they will submit a claim for us. Then they say they won't and its our problem. They take ZERO responsibility for how they delivered the hot tub knowing it needed to be properly safeguarded until we are ready for the pad to be poured. Other issues have developed as well. Whatever the sales staff tells you is not accurate or true. Their word means nothing. My advice is to stay away from Paradise Valley Spa as all they care about it taking one's dollars vs taking care of the customer. Shame on them. This is not a place anyone should do business with. I reached to Jordan Cox to chat about this. Never a return call or message. Just a smoke screen on their part. Don't believe any response they may post here.

    New Products

    New Products

    (57 reviews)

    $$

    We recently bought a new Caldera spa from this company and had a fantastic experience throughout…read morethe entire process. The showroom may not be the newest or flashiest, but that ended up being a benefit -- they have a wide variety of models available to see in person and can source nearly any option you might want. What impressed us most was the level of knowledge and attention we received. Jim and his team clearly understand these products extremely well and focused on helping us choose the best spa for our family instead of simply pushing a sale. Their pricing was very reasonable, but the biggest value came from the service and support they provide. Before delivery, Jim personally visited our home twice to review the setup area and ensure everything was prepared properly. He was also involved during delivery and installation, and everything went according to plan. They spent time walking us through the spa features and explaining maintenance as well, which was especially useful since owning a hot tub involves more upkeep than I had remembered. Our spa was only recently installed, so I can't comment on long-term service yet, but based on everything we've experienced so far, I'm confident they'll continue taking great care of their customers. I'm really glad we chose not to take the Costco route (and that's coming from someone who shops there often). Buying a spa turned out to be a more involved decision than I initially expected, and having experienced professionals helping along the way made the process much easier.

    On Sunday, I decided to open up our hot tub's pump cover to see if I could find out why it all of a…read moresudden began losing water (about half an inch a day)! Definitely not evaporation. And sure enough, I found two places with a leak in this decade old tub. I contacted New Products, where we originally purchased the tub, and got a phone call early this morning from the owner, Jim. Turns out the service guy, James, was going to be in our area today. James came by a couple of hours later, confirmed the leak, had the replacement parts in his van, and fixed it! He also gave me an updated lesson on how often I should be changing the water, the filter, adding chemicals, checking the pH, etc. Not only was the repair price very reasonable, but I feel like I just got a degree in hot tub school, and promise to do better keeping to the maintenance schedule going forward. It's great to be able to go back to the store a decade later and find they still offer wonderful service!

    Diamond Spas - We Eliminate Chlorine for you & your Children! Healthy Water  in your Hot Tub, experience the difference!

    Diamond Spas

    (54 reviews)

    hi Robert, I never received a text as per your follow up on…read moreYelp. more lies. You lied and stole $2500 from me. I'll be taking you to small claims court if I do not get my money back by April 15. Ends up my hot tub was never even broken but it was the breaker. You knew that and still took my money. You should not be able to be in business. I will not stop until I get my $2500 back. To everyone out there, avoid this business as if it was a rattlesnake.

    It disappoints me to leave a negative review for anyone, especially one that operates as a solo…read morecontractor, but I feel strongly that it is important to be honest and warn anyone considering Robert's services. Initially, Robert seemed trustworthy and thorough, spending several hours looking into our hot tub and locating the problems. He informed us of the parts and steps we needed to take to hopefully repair our hot tub. He requested payment upfront for these parts and his services, which we provided. This is where he became unreliable in his performance, communication, and attendance. He reported the parts were arriving later than he had initially expected. Then the day before he was supposed to bring the parts once received, he reported he fell and could not come fix the hot tub. We rescheduled and on the new date he was due to come, he said his car broke down and he would have to delay the repairs again. Eventually, he did come out and after tinkering at the tub again, reported that we still needed one more part and that we would have to pay for it before proceeding. We realized he was requesting payment for a part he said he already ordered weeks prior, and so we requested copies of the invoices for the parts we had already paid for. He said he had to go home and get the invoices, after which we never heard from him again despite multiple messages and phone calls. We are extremely disappointed by this experience and unscrupulous nature beheld by Robert. Please think twice before considering services from this deceitful individual.

    Deleon Pool Service

    Deleon Pool Service

    (33 reviews)

    I first discovered Deleon pool service on the Next door app. It's kind of funny because I look at…read moreYelp for everything. It just turned out that way but what a fantastic experience with Daniel and his crew. I first reached out to Daniel over a year ago. Maybe it was even the fall of 2023. We just moved in to our home and it was our first pool, the previous server of the pool, which I think I did leave a review for, starts with an H ends with a Bs, decided to unfriendly drop the account when there was a change in ownership . I was incredibly fortunate to find Daniel and he came out right away met with me and of course took a look at our pool . Our pool is not new. It's not even Gen X. It's just a hair older than that but it's still an incredibly good condition for its age. I believe when Daniel first came out to service the pool it was already turning green without any chemical treatments . After just two or three visits initially, the pool was ready to use sparkling clean, blue and welcoming. They also service our hot tub, which at this point has outlived its useful life, but nonetheless, they've kept it clean . Well, they're only obligated to service the pool once a week they have come out multiple times as needed to get on top of a broken pump to keep the pool from going south. I can't recommend Deleon's service enough! They have been so good to me, they are reasonably priced, competitive, and you would be hard pressed to find an equal servicer at this value! If you are looking for someone to service your pool or spa, I can only highly recommend them. I place all my trust in them coming onto my property, respecting my privacy with an incredible level of responsibility. If they're not servicing your pool yet, I hope you'll have them out soon! Thank you, Daniel, and my tech Ervin for exceptional pool care!

    Deleon Pool Service is outstanding! We called them in a pinch when we were selling our home. We…read moreneeded quick equipment fixes, pool cleaning on tight timeline. They came and gave very reasonible estimate and was never over estimated costs. We used them for 6 weeks and receieved a weekly email update with pH status, what they did and picture of the pool sparkling. Oh and pricing is not only reasonable, MUCH cheaper than some of the pool companys that have been in Marin for decades. We cannot recommend them enough!!

    Creative Energy - hottubandpool - Updated June 2026

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