I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old flooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project. read more

Creative Floors - Hallway with LVP flooring - Flooring Near Me - Aurora, Illinois

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I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big deal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results. read more

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Great carpet selection with a wide variety of types and price points. Efficient communication through all stages of ordering, delivery, installation and direct contact with the owner. We love our new stair runner and wall to wall carpet. They made it easy! read more

We loved working with Creative Floors for our carpet installation. From the quote to the installation, everything was prompt and professional. Highly recommend. read more

Creative Floors - Flooring Near Me - Aurora, Illinois

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Truly gave our stairs a glow up! Johnny was very responsive regarding the initial estimate and quickly addressed any concerns or questions we had throughout the process. I was able to design every aspect of our new staircase including stain and paint color. His team worked all day for pretty much an entire week and cleaned up after themselves everyday. We are very happy with our beautiful new stairs! read more

Creative Floors - Staircase - Flooring Near Me - Aurora, Illinois

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Johnny and his crew did a great job replacing our old carpet and flooring with brand new luxury vinyl. He was very knowledgeable in the estimate and quote and helped us choose a flooring type that would work well with our two large dogs and be waterproof and scratch resistant. The installation team worked quickly and professionally to replace our entire downstairs in a day. They were polite and friendly and did a great job cleaning up as well. I would definitely recommend Creative Floors. read more

We had our second floor redone in our home. We wanted to have carpet removed and match hardwood on our first floor. We were on a tight deadline with baby coming next month. Johnny was able to come quickly and offer a very competitive quote for work. He also was the only bidder who noted the leveling issues. We decided to have the floor leveled as well. Could not be happier with the floors and leveling. He is very responsive and corrects any concerns you may come across. Thank you Johnny! read more

Creative Floors - Front hall and bedroom - Flooring Near Me - Aurora, Illinois

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We had a great experience with Creative Floors and would definitely recommend them. The showroom has a great selection of samples and they were helpful with suggestions. They also met our tight timeline to order and install the carpet. read more

Creative Floors - Stair carpet - Flooring Near Me - Aurora, Illinois

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My reason to use this service was bc my floor was installed improperly. It was not pushed together at the seam. So I requested to have those gaps filled, so the gaps weren't so obvious. So the floor was sanded, the gaps were filled with floor putty And the whole floor was stained and finished with a water based sealant. Result: The floor was sanded (unevenly). Gaps became even more obvious with the putty they used (wood putty used does not stay in gaps, not pushed in all of the way). Floor was stained and sealed (finishing scratches easily, comes off or stains instantly) I reached out several times with my concern. Each time I was gaslighted and blamed for the issue. Even though I took care of the floor properly. Recorded and documented all of the issues, And communicated my concerns. And nothing was attempted to be fixed. End result, I had to hire someone else to fix what was disfigured. It saddens and frustrates me, that I had to go through this experience. read more

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The carpet on our stairs was starting to tear from our pups running up and down them, so we started looking into getting it replaced with something low pile / high durability. Fortunately, we met Johnny who guided us through the process of what to look for and let us take a bunch of samples from his showroom to bring home. Several other companies were trying to get me to sign a contract on the spot, but Johnny never tried any tacky sales tactics on me or my wife. The estimation process was very efficient, measuring out exactly what they needed. Once we decided on the product, Johnny was in constant communication with us on material order, delivery, and installation (two weeks total end-to-end). This is the only company I'll deal with in the future for flooring needs, highly recommended! Best, Charlie read more

We were very happy with the work we received from Creative Floors. They refinished our existing hardwood floors and put in a wood floor in our family room. They were well staffed, timely, and ready to start when we were ready. We would highly recommend them! read more

We had a complete first floor makeover, including tile and carpet removal. The project was to replace the old flooring with new laminate flooring. The team of installers were top notch, paying particular attention to every detail. They were professional, incredibly efficient and we are extremely happy with the results. We would recommend Creative Floors anytime, anywhere! read more

The crew did a beautiful job sanding and restaining our hardwood floors throughout our 2400 sq ft ranch home. They moved all the furniture to the garage, removed all the doors and did a beautiful job. The floors look brand new. Then, when ready, they moved all the furniture back. They were so respectful and careful with everything they did. The crew cleaned every day and were always available for questions. The work ethic of Johnny, Adam and the whole crew is what I would like to see with anyone I hire to do a job. You can tell they care. In addition, the price was very competitive and reasonable. Already referred to two friends. read more

Creative Floors - Foyer floor - Flooring Near Me - Aurora, Illinois

We hired Creative Floors, Inc. to install hardwood flooring on our second floor and carpet on the stairs. What started as a normal home improvement project turned into one of the most stressful experiences we've had. During the process, about 10 boxes of flooring went missing from our home. The contract clearly stated that all materials were paid by us and that any leftover flooring would not be refunded, meaning those extras should have stayed with us. When we asked about it, we received several different explanations from the company, which made things even more confusing. After requesting to pause the work and verify materials, communication broke down. The project was left unfinished -- the trim work and stair carpet were never completed, even though most of the contract had already been paid. This was supposed to be a straightforward project, but it became a very disappointing experience. Based on what we went through, I would not recommend this company. read more

Creative Floors - No door reinstalled - Flooring Near Me - Aurora, Illinois

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Update: Floor is noisy again and carpet buckles in several places. Called several times for corrective service, but the problem was never fixed fully, and ultimately I was told my warranty was up and it must be the carpet. What I said about initially working with Johnny is true, but the issues with the floor and the carpet are also true. read more

Johnny and Creative Floors are my go to for all of my flooring needs. Being in Real Estate means I am referring a lot of clients who have flooring needs and I need someone I can trust, who will do what they say, and does a professional job. I know when I refer Johnny my clients will be pleased and I can count on him. If you're looking for someone for a flooring and carpet company that has fair prices, does quality work and is reliable, Johnny from Creative Floors is your guy! read more

We've worked with Johnny and the team at Creative Flooring on two separate homes and have been extremely happy with the results both times. What stood out to us was how friendly and professional everyone was, along with their strong attention to detail. Johnny gave helpful advice on everything from floor direction to stain color, and the crew showed solid craftsmanship throughout the projects. Their pricing was fair, and they were flexible with our timeline. In 2020, they installed white oak flooring in our 1922 four-square home--it looked great and held up amazing. We often commented on how much we loved it. More recently, in 2024/25, they refinished and installed red oak floors in our 1891 farmhouse. We had a tight schedule, and the team started right after closing and even finished ahead of time. Johnny also helped us land on a stain color that closely matched the floors from our previous home. They also installed LVP and carpet, both of which turned out great. read more

We hired Johnny and his crew to do the flooring in our new home earlier this year and were highly disappointed. When we fielded estimates, Johnny was middle of the pack in pricing but he seemed knowledgable and gave advice on what we should have done. However, we started seeing issues once the floors were getting "finished." We came in after the initial staining/sanding and found that the workers set the AC to 59 degrees, empty/partially empty plastic bottles strewn across our kitchen floor, and a decomposing banana peel on our master bathroom vanity. Johnny apologized and said one of his guys was less experienced, etc. We then noticed issues with the actual finish of the floors because of chatter marks and dishout that we were seeing. Johnny then starts telling us he's been doing this for years and never had these problems (even though he just told us his guys messed up), that we should have said we wanted "furniture finished floors" (i.e. flat floors), and that his guys did an amazing job and he cannot see the problems we were pointing out (we ended up getting other companies out that explicitly contradicted what he was saying). When we started fielding other quotes to finish the job he started, I realized that the initial estimate he provided did not have any specific dollar amounts to the itemized work, so funny how when I requested it that it took some additional time and certain issues were weighted more (such as charging out almost $500 to remove a vanity, mirror and toilet from our half bath that we were quoted less than $100 from other contractors). He then went on a spiel about how he was a good Christian and that he would never do something like that and that he has three kids that he needs to feed, and eventually posturing himself for a mechanics lien against our property with veiled threats. As we've lived in the house, we've definitely noticed more issues with imperfections in boards (staple marks), creaky flooring in some parts of the home, etc. Unfortunately, with a new child on the way, we decided to bite the bullet and just get it over with and hire someone else to do the work at a later date. If you decide to go with Johnny, I recommend you get a very detailed estimate (showing pricing on everything), apparently tell him you want "furniture finish" floors if you want flat floors, and don't let Ionut Sas pressure you into accepting less than acceptable work. Edit: Looks like Johnny is upset. read more

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We had a great experience with Creative Floors. They are very professional and know what they are doing. We have tow little children and one of them was sick and was kept home in addition to a barker dog however, they did amazing job with a lot of barriers and limits. We had 2.25" hardwood in most part of our first floor except the family room, entrance and office! They changed the floor to match with the rest of the floor and stained them all with a darker color.I recommend them 100%. read more

Creative Floors - Flooring Near Me - Aurora, Illinois

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HIGHLY RECOMMEND! It is such a pleasure doing business with a company that takes pride in their work. I got three quotes. Creative Floors was very competitive with their pricing and I liked their solution to our different heights of floors that needed to be resolved so there was no transition between the different rooms. Their reviews online were excellent, so we chose them and we are so happy we did. Adam was here during the week to measure the job, bring samples, and took all my needs into consideration. He was an intent listener and heard what I had to say. He also was distressed to see the job that had previously been done on the trim work didn't include base shoe. He said it was unprofessional to have left it like that. That was done prior to our purchasing the home and one of the things that I did bother me too. I received the quote that night. My husband and I went to the store on Saturday to look at other vinyl wood samples just to ensure we had exactly what we wanted for the living area of our ranch and changed up the carpet choice we had for the basement bedroom. Johnny, the store owner, helped us through to make our final decisions. Because we had an enormous amount of base shoe and also baseboard needed for the basement they delivered all that two weeks prior to install so we could paint it before they put it in. Very much appreciate them accommodating that request. On our day of install, Orlando (crew leader) and his two nephews showed up on time with smiles their faces and went to work. HOLY SMOKES did those men work! They were focused, professional, respectful, accommodating, talented, and quiet. When I say quiet, I mean no yelling, swearing, loud music, arguing, nothing. They worked together cohesively and put their noses to the grindstone for hours on end. They worked 8 am - 5 pm day one. They left my house in a condition to be able to watch TV, get to the refrigerator, bedrooms, and garage. Everything else was under construction, but it was also picked up of their tools and debris. So considerate and accommodating to us! Day 2 they were here before 8 am, but didn't enter my house until 8 am when I told them to start. I had to chuckle to myself. I told them they could come in, but they waited until 8 am and started. Day 2 they worked themselves to the bone from 8 am - 7 pm. So much progress was made and everything was looking beautiful! Again, the house was picked up with their tools tucked away and no debris on the floors for us to trip on. Day 3 they arrived around 8:45 am - 11:45 am to finish all the fine delicate work. They put my house back in order where everything belonged, dusted the bigger pieces of furniture, and then cleaned their work area in the garage and driveway. When I say clean, I mean CLEAN! They vacuumed my garage floor, blew my car off with pressurized air, and then blew the sawdust out of the cracks in my driveway. Every nail, piece of wood, and rag was picked up and hauled away. One would never know they were here except I had new floors! We had two plumbing SNAFU's that happened in the bathroom that were not their fault. This is an older home and when one gets into a project, there are unforeseen things that rear their ugly head when you tear stuff apart. I am grateful they told me about them so that I could get the plumber here to repair. I appreciate their honesty and work ethic so very much! I am happy as a clam and highly recommend them for your flooring needs. Thank you Adam, Johnny, Orlando and crew! You are true professionals and I value everything about how you conduct business! read more

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This was my first time hiring a company to refinish or install flooring. In this case a little bit of both. I selected creative floors because of the confidence I got when speaking with the owner, Johnny. Never felt rushed or pressured to do anything and ended up making my selections over a couple of weeks. The crew was in and out for my job in about 1 week with three or so guys working throughout the day. They were also very patient with my stain selection. Overall the final quality is great and exactly what I was looking for. Any minor issues were resolved timely. The only thing that I would recommend you inquire about, as I did not do to my lack of experience with this kind of work, is the cleanup of the dust and the retouching up of baseboards and walls that may be required after such a job. I believe it is typical but I wish I would have inquired more about it to know that after the job was done there would be the need to repaint baseboards and wipe down walls, etc. read more

Creative Floors - Flooring Near Me - Aurora, Illinois

I recently had Creative Floors install carpet in my basement on very short notice while we had family visiting from out of town, and I couldn't be happier with the results! The installation crew was professional, polite, and extremely helpful throughout the process. They worked efficiently and made sure to clean up thoroughly when the job was done. I would highly recommend Creative Floors for any flooring needs. I also trust them for my real estate business, and they've provided excellent service to many of my clients as well. read more

6 stars out of 5! They not only did a fantastic job, but I could schedule the project on short notice, they provided great advice, and the price was very reasonable. The job was so flawless, that no paint touch-up was needed. With 20+ years of home maintenance experience, I can say that they are my favorite contractor. Our floors went from being an eyesore to being the jewel of our home. We went with an oil-based satin finish, no stain and it looks phenomenal in our traditional home. Just one suggestion to anyone planning to refinish their floors-- research the types of products available and prepare for the process to put your floors out of commission for up to 3 days. read more

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Beautiful floors and rail refinishing work by Johnny's team! Not an easy project but it turned out wonderfully we are thrilled. Adam was very responsive and came out for a quote quickly. They are willing to travel downtown Chicago for work which I greatly appreciated. Thankful to have found this team - great work for a great price! read more

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I recently purchased engineered hardwood for three bedrooms and a staircase as well as ceramic tile for a hall bath from Creative Floors I read so many great reviews and wanted to use a local business. I am thrilled with my new floors. Very reasonable prices, top notch service, excellent installers. Don't hesitate to use Creative Floors, everything exactly as promised and delivered when promised. Their showroom is awesome too. Ask for Johnny, he is the best! read more

Creative Floors - Seamless wood to tile transition. - Flooring Near Me - Aurora, Illinois

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Very professional, very fast and it looks terrific! My wife and I are thrilled with their work.

I love my new floors! These guys were the best. Experienced professionals at a very price with a great product. I am so happy with the final product that I would not hesitate to recommend them to family and friends. read more

Before using these guys, consider that Johnny will feel challenged for any questions you may have and will become aggressive. Want to know how a certain process works or what you're spending your money on? Good luck getting that information without Johnny implying that you're an idiot or being insulting to him. Horrible attitude, horrible customer service. Anyone reporting a good experience with them must not have had to speak with him for even a moment. And his attitude is so clear in his replies to reviewers, nothing is his fault ever. Its like dealing with a teenager. I would avoid this business at all costs unless you want to be spoken to like a child and throw your money away. I can't even speak on the work because we didn't let them get far enough to finish. read more

From start to finish we had the best experience with Creative Floors! I sent out a request for a quote, and that same morning an estimator showed up at our house with samples of flooring. He was very knowledgeable and explained why we should make certain choices to make our flooring look nicer and which product was most durable for our dogs. When we wanted to set up the work, he had a crew here within 2 days. The crew showed up on time and worked diligently for 12 hours to get our job done today instead of the original 2 day estimate. The finished product looks amazing! We are so happy with their work and would highly recommend them to others! read more

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We had a great experience getting our floors put in. They worked with us and were able to get them in quickly while we were on vacation. The price was VERY reasonable compared to others in the area. We would definitely use them again. read more

I will use Creative Floors if I ever need hardwood floors again and highly recommend Johnny and the team to anybody. 1100 sq ft of worn, animal-marked hardwood floor with dark spots was sanded, stained, and finished by Creative Floors. The work was done in three days, the office was responsive, and the on-site team was clean and respectful. They measured spaces precisely and delivered the agreed upon services with fantastic quality. While completing the work, they also identified additional broken boards and completed the services efficiently. We're very happy with the new floors! read more

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I am so happy with the Job done on my floors. This was a refinish on a job that was less than stellar. I was giving up hope but shouldn't have. Johnny promised I would love my new floors and he was so right. They look beautiful. Thanks to Johnny, Nicholai and the young man on Saturday who finished the job. Thank you so much. I highly recommend Creative Floors in Aurora Il. Therese (Terri) McNerney read more

Johnny was great. He recommended high-quality carpet and LVP at a fair price and helped us diagnose issues under the old carpet before his team started demo. The team also repaired and refinished our damaged wood floors. They also finished ahead of schedule! read more

I had new hardwood flooring installed as well as existing hardwood refinished. Creative did such a great job you would think everything was brand new. You can not tell where the old floor ended and the new one started. Their customer service was the best I've ever had from a service company. Their pricing was good and their staff was friendly and helpful. Thank you Johnny and Team! read more

Creative Floors - Flooring Near Me - Aurora, Illinois

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Just had them install a carpet runner on my stairs. They did a great job. Second time I have used them and Johnny was a big help. Won't hesitate to use them again and will recommend to anyone who asks read more

We worked with Johnny on a project that included carpeting in two bedrooms and refinishing of hardwood floors throughout our condo. He and his staff were responsive to our quote request and very helpful selecting the best carpet option for our situation. Johnny was able to work their schedule to meet our very tight timeline. From the time we requested the estimate until the day the project was complete was only two weeks and the condo looks great! As an added value his pricing was very competitive. We could not be happier with our decision to select Johnny and Creative Floors with our project and we would highly recommend him for any flooring related job! read more

Johnny and his crews did an excellent job. They are professional, reliable, and extremely hard working. They tore out the carpet upstairs and on our basement stairs and did a beautiful job installing the red oak hardwood floors. They refinished our entire staircase and first floor so it could match the new flooring upstairs. We had our spindles painted and then Johnny's crew reinstalled them for us. They were finished in the time they said they would be finished. Overall we're very happy with the work and would definitely use them again! read more

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I had first floors redone back in 2019 with Johnny did a fabulous job. I have two big dogs and the floors look amazing. Now 2024 I had Johnny come out and do my stairs as well as the second floor bedrooms. The work was awesome and his workers were excellent, polite and did great work. His prices were very reasonable, he is a one stop shop read more

I worked with Johnny to replace the floors in our entryway. We had an old and dark parquet and switched to a pretty marble looking porcelain. Timing of product delivery and installation were on point and price was fair. Johnny stayed in touch through scheduling and stopped by the job twice to check on things. I would definitely recommend Creative Floors. read more

Creative Floors - Porcelain in entryway - Flooring Near Me - Aurora, Illinois

Having worked in construction for a good part of my life, I was impressed by Johnny's response to an unhappy customer. That led me to request an estimate for an LVP install to save my old joints from any more abuse. We always hear about bad contractors, but until you've been burned by an unreasonable customer, especially with the power that social media offers to all voices, honest or otherwise, you don't realize how no-win that can be. Johnny is professional, thorough, and honest. His guys show up on time, are polite, and thorough, and tend to details that the average person might never notice. For my next flooring job, I'll be calling Creative, not for an estimate, but just to do the job, confident that the price will be fair and the work will be excellent. read more