Waited 20m to get paint tinted while the only employee chatted up a customer who was clearly not looking to buy paint that day or even at this location - they were asking about their beach vacation home. They could have simply said excuse me, put my paint in the mixer, and then gone back to their conversation. read more

Local paint store with very knowledgeable staff! Benjamin Moore is one of the main brands they carry. We needed to paint the insides of our new closets. I walked in with the measurements and walked out in less than 20 minutes with everything I needed for our project. They made everything so easy!! Upon arrival I went straight to the counter for help. After asking me a few questions about the job, the guy at the front said, "I got this," and started mixing the paint for me. He helped me with the color, style finish and amount- it was so painless. While the paint was mixing, I walked around the store to gather supplies. When I got to the counter and had picked the wrong cover for the roller brush given the paint finish we were getting, he explained why the option he sent me home with was better. As someone that doesn't DIY often, I appreciate places like this that have knowledge staff that enjoy helping you find what you need for your project. The pricing was really competitive, too! read more

Not super friendly, and just ok advice. First kid had zero advice on current popular color for in home office. Had to go to website which had current popular colors. We knew, but figured in this area folks should know color trends. Not today, didn't seem interested. Next guy, a little more helpful but just really wanted the sale and to get us out the door. Basically wanted to sell us top shelf Benjamin Moore paint products, which is why we come here in the first place. We have been coming to this shop for years. Miss the guys that used to chat with us about current color trends, best paint for the walls. They used to have a bit of a conversation with you and not just want to process you for the sale. This guy didn't even take our name to see if we were in the system, which we are, we had to tell him. Hoping our next visit we will feel like the valued customers we have always felt like when visiting here and not just "next" read more

Creative Paints - Coming to refresh the den on this rainy day. - Columbus, Ohio