I appreciate the service and support I obtain from my local insurance office. Each representative…read moreis knowledgeable and helpful- whenever I have questions regarding my policy. Special thanks to Shay. What a great addition.

Alma villar at teresa connell state farm in haines city is very good at helping her customers with…read moreall their questions and worked with me to lower my insurance costs by eliminating expenses we didn't feel were cost effective. i always ask to speak with her when i call

Extremely impressed their processes and renewal processes. Got my renewal notice in the morning…read morepaid online. About 30 minutes later I get an email stating my new registration and plate is ready for pick up. With full instructions in the email just get into the express pickup at customer service. About a half-hour later I walked in and saw a sign, Express Pick-up, almost immediately a lady at customer service called me up, I told her I was here for a express pickup. She asked for my licence and said she'd be right back. A couple minutes later here she comes with new 2 year registration and new plate I had ordered. Very pleasant lady and great service. Total time in the building 7 minutes. Very impressed.

Called for 4 years no return call and still being charged for garbage for 4 years for a house that…read morehave no electricity and water because the appraiser says the house is livable I even told him to call Duke and Duke will tell them they have no electricity but now they said an American can have no electricity or water but the illegals in behind me they got everything and it's okay and also okay for the Polk county enforcer that they can throw tires and beer cans into my property even though I'm not there and they have the nerve to say it's okay that I have to pick it up even though I'm not living there because the house have no electricity or water

5-Star Review for Rocco English Insurance…read more I want to give a huge shoutout to Awilda from Rocco English Insurance for being absolutely amazing! I spent an entire day -- over eight hours -- trying to figure out what to do about my home insurance situation. When I finally got on the phone with Awilda, she walked me through every single step, patiently and kindly. Even though it took a long time, she never rushed me once. She answered every question I had and made sure I understood everything clearly. The best part was that she even communicated directly with the insurance company on my behalf, so I didn't have to sit on hold forever like I had been doing with other places. Her communication was outstanding from start to finish -- she always got back to me quickly and kept me updated the entire way through. Honestly, out of all the parts of my home renovation process, Awilda was by far the best part. She made something stressful feel manageable, and I can't thank her enough for her patience and professionalism. Whoever she works with at Statefarm should know they are incredibly lucky to have her. I joined Rocco English Insurance because my wife did a few years back, and I never would have expected the level of care and support we received. Awilda went above and beyond for us, and I'm truly grateful for her help. She deserves all the recognition for how well she treats her clients!

I have been a customer of State Farm for 14 years. Having renters and 2 cars insured with them. I…read morerecently opened my statement and saw a $54 monthly increase to one of my cars, over $600 a year more. When I called Rocco English, they checked with the home office. I learned the did a credit pull (which my credit score is very good) but had a bankruptcy in 2009. I was told my credit, the drive app and my vehicle (which is a 16 pick up) had increased repair cost. What a load of crap. How coincidental that during a national crisis they decide to do a random credit pull (last was 2008). Rocco English did nothing to help. They are only a store front to State Farm. Went with Farmers, saved over $700 for same coverage!!!

This is a great tax for people with complicated tax situations. Jennifer is amazing. We brought all…read moreof our papers and she completed our entire taxes and under one hour. She gets booked up early for tax season so call early.

Excellent and prompt tax prep services. The portal made it easy to view documents and respond to…read morequestions.

I spent a long time researching accountants in Orlando and a good friend of mine who is a Realtor…read moreand store manager recommended Orlando Tax Masters. After building a successful business, the last thing I wanted to do was lose thousands of dollars (or more) with an average accountant. Javier and his team go above and beyond for their clients by spending the time asking the right questions that will ensure your taxes are done correctly and legally while keeping your best interest in mind. Trust me, there is no better feeling than getting your taxes done by a true expert, who understands numbers, the law, and business. Save yourself the headache and make the best business decision anyone can make for their financial security. HIGHLY recommended.

While they weren't able to get me healthcare coverage because my employer's insurance is considered…read more"affordable" under the law, and therefore they legally couldn't enroll me in another plan, Riley was incredibly kind and helpful throughout the process. He took the time to explain everything clearly and pointed me toward other options through my state's website. It was clear he genuinely wanted to help rather than just make a sale. Thank you, Riley!

very rude salespeople. I told Natalia that I wasn't disclosing how much I'm currently paying and…read moreshe badgered me for more information. she told me it was only going to take few mins to get a quote. I spent 20 mins and 2 phone calls for her to. tell me she needs to do more research.

Branden was amazing! Thanks for your help saving me money during a tough time for my family.read more

Being new to the area and state I needed some guidance on what coverage I needed. Kristen was so…read morehelpful, she took the time to explain the coverage to me and gave me options. From quote request to reply it was less then 24 hours and from quote to active policy was right about 24 hours. Great customer service, fast, friendly and helpful.

Great customer service the office manager in Kissimmee Sojha was very helpful and professional she…read morewas willing to take help up shop for the best rate for our car insurance I highly recommend them for your home and auto insurance I hope Amsley appreciate the work she does with her customers thank you very much Sojha for all your help

This place isn't closed, but the address might be wrong (1617 13th says Google) but it should be…read more Took 3 days to get them to call me back about my homeowners insurance. Told them I found a better price, and they said good for you, take it. Not even an offer to work with me re: coverage. Worst customer service ever.