If I could give negative stars , I would. The head pharmacist illegally refused to fill my…read moreprescription. I don't know her name but her eyes are cocked like a pistol. I had a prescription sent in to this cvs from a telemed clinic on a Thursday , it said it was processing Friday morning and my fiance went in to see if she could pick it up. Well the head pharmacist said they needed to contact the providing doctor to verify some things before she could release my prescription. I told the providing doctor that's what was said. Over the weekend , the cvs app said my prescription was ready for pick up. So I went in today (Monday morning at 9am) and as another pharmacist was checking me out with my prescription IN THE BAG and me ready to swipe my card , the head pharmacist came over , took my prescription out of the bag and without looking at my drivers license , asked "are you picking up for someone?" I said "no , I'm the person that's prescribed the medicine" and she see's my work shirt says "Matt" , and said "your shirt says Matt but this is for Bryan" and I told her "yeah it's a work shirt , my shirts haven't came in yet. I just showed this lady my drivers license to verify". She then proceeds to say "it shows you live in Indiana" and I said "no , I live here , you can check my drivers license". (STILL DIDNT CHECK IT). The head pharmacist then says , "well I need to call the provider for further clarification". She called and told me no one answered and said "your fiance came in on Friday and gave me your phone number" and read my phone number to me to verify. I said "yes that's my number" and she goes "ok well I'll call you whenever they contact me back". Little did I know , I had an email from my clinic saying they contacted the pharmacy FRIDAY last week and everything was good to go. FAST FORWARD to 5:30pm. My fiance goes back there because my prescription still says ready for pick up and the head pharmacist said that she "called the telemed clinic and spoke to a nurse but they seemed unprofessional because its telemed and disagrees with telemed patients" WHICH IS A LIE BECAUSE THAT CLINIC DOES NOT ACCEPT CALLS. Then the lady proceeds to tell my fiance that she "just didn't feel comfortable filling my prescription because there's no record of me having a prescription for that medicine and CANCELED MY PRESCRIPTION ORDER." Which is because IM A FIRST TIME PATIENT WITH THAT MEDICINE. So of course I wouldn't have a record of being prescribed that medicine. Dumba** mf. ALSO MY FIANCE HAD JUST BEEN THERE THURSDAY LAST WEEK AND PICKED UP HER PRESCRIPTION AND SHE GOT HERS FROM A TELEMED CLINIC AS WELL and when my fiance asked "then why was I able to pick up my prescription when my clinic is telemed as well" , the head pharmacist B***H had no response. So in conclusion , that lady illegally and subjectively refused to fill my prescription because she wasn't uncomfortable filling it from a telemed clinic for a first time patient. If you need to pick up a prescription and you're a first time patient for that prescription , I'd HIGHLY suggest you have it sent elsewhere. Otherwise you will get the run around and illegally refused.

you would think corporate would do something with a 2.8 rating! switching all my familys meds. the…read morepharmacy staff is rude and doesn't know how to do their job. if I could give them a zero I would

This is hands down the worst Walgreens in the area. I made an appointment for a flu shot, only to…read moreshow up and find that the pharmacy was completely closed with no medical professionals on site. There was no warning or notice about this, which was incredibly frustrating. I wasted my time and was left without any help. I definitely won't be coming back to this location. Unprofessional and disappointing.

Do not come here, homeless beggars outside and in and it takes hours to get you prescription. I had…read moreto litteraly wait 18 hours, if you have to drive an hour to go to a different Walgreens that would be the right decision

The workers in here are super helpful. This is the best place to get your prescription for as low…read moreas possible! They tend to take around 20 minutes to fill your prescription so you might wanna call ahead of time! Great if you were trying to save some money while also getting yourself out of pain/ getting yourself your medicine They have a wide selection of different types of medicines. I come here for dental prescriptions, hospital, prescriptions, and mental health prescriptions. They have it all they also have over-the-counter medicines and food candy and even a little refrigerator filled with drinks you can buy just in case you need to take your medicine right there! Not really any parking but the most convenient for price

If I had it my way, they wouldn't even get that. I called a day ahead of time to have my…read moreprescription delivered in the morning. It's after 1:05 pm and I have yet to receive my prescription. This is very unsatisfactory. You can't play or assume about people 's, especially customers, prescription.

The staff here are very friendly and good about answering the phone. This is a specialty pharmacy…read moreso they only dispense medications - they are not like a typical Walgreens and do not sell any other items - just a heads up!

The Pharmacy attendants are very rude. The moment I rolled up to the window Shanice didn't even…read moregreet me instead she said "date of birth" "last name" and once I told her that I wanted my medication transferred she got thee biggest attitude. She kept slamming the phone down and at some point she let it fall on the desk. If you don't want to work in a pharmacy you shouldn't have applied. Being kind doesn't take much. The pharmacy manager Danielle wasn't that much better she picked up the phone and said "Hi gimmie your ID". That's just no way to talk to a customer what happened to "hello may I see your ID please". It's the little things, and then they proceeded to ask me what's the number to the pharmacy that I wanted it transferred to, why am I responsible for providing the number? I'm sure they do transfers all the time they were being lazy and they need to be moved somewhere else not at the window.

Can't ever get in touch with them. I will go into the store still on hold and they're phone is not…read moreeven ringing at the pharmacy. Then they have the audacity to tell me that they can't fill my script right away as I sit there with children and tell me I'll have to wait 30 minutes, even though I was on hold for 30 minutes prior to arriving at the store, with no one to talk to. I am currently on hold again right now. It has been 10 plus minutes, and I have not gotten through to a single person.

I cannot tell you how jealous I am of my mother for having such a HELPFUL CVS near her. The lady…read morethat helped us out with my transferred prescriptions was angelic. I usually go to Burlington CVS as that is where I live. Due to some medical issues I am having to stay with a relative here in Durham for a while. I needed to get some new scripts filled and did t want to inconvenience my mother by driving to and fro to Burlington so we got them transferred to this location. My mother was known at this CVS due to her frequent COVID testing and we were delighted that one of her favorite workers was at the window to help us. She quickly understood the problem and came up with a unique solution so that I could get the medication that had been prescribed. All without any fuss or complaint. What a treat! I will be sad when I have recovered enough to go home as I will miss these wonderful people!

This has got to be the worst pharmacy and staff in the entire CVS chain! Medication ERRORS!!! Yes,…read moreerrors!!! Billing ERRORS!!! Attitudes and incompetence runs rampant here. Go to Wal-greens instead!!!

The employees and Pharmacists are always friendly, helpful, attentive and willing to answer any of…read moremy questions. They have great selections of healthcare products but also food, beverages, toys and great deals and sales!

I can't tell what is causing this but this particular Walgreens is a 5 up front and a big fat 0 in…read morethe pharmacy. Are the pharmacists paid so little they are always in a pissy mood or is it the work, the work volume - - I don't know what but they are the sourest, rudest people around which is a shame given that this is considered a health care field. What a shame -

I've missed days of my medicine Told it was ready…read moreyesterday. Sent my side today which is Sunday. Just to be told in rude way it'll be ready tomorrow! The lady at window need few days off with that prissy altitude I

EXCELLENT EXPERIENCE!!!…read more Had to fill a couple of prescriptions on the Labor Day weekend and didn't want to drive all the way to my usual Walgreens. Stopped into this location and was incredibly impressed with the customer service I received from Victoria in the pharmacy! She was very knowledgeable and most of all PATIENT as I had a bunch of questions. This young lady is proof that there is hope for this world.

This pharmacy is a gem. It's a place where everyone knows who you are when you come in. People take…read morethe time to ask you how things are going. And they remember what your family is up to and care about it. They have been here since 1976 and do a huge amount of business for a small pharmacy in a small town.. They have even when a JD Powers award for customer satisfaction. They're not going to have the selection of a giant chain. But they will probably have what you are looking for. I've always found what I need here. Five stars all day long.