The Chance family has retired and no longer runs NF Chance. The location was purchased by and is…read morenow run by Singleton. My mother had left specific instructions for a direct cremation at NF Chance along with a newspaper article with pricing. It was old and we did not know what to expect on pricing which was ok, we just wanted to follow her wishes. Evidently she had spoken to someone at NF Chance a few years ago and really liked them. When we met with Charles at the location, he confirmed that the price was still good but that there would be an extra charge for excessive weight. We did not know the exact weight of my mother whom was still in the hospital but I told him I would email it to him when I went back to visit. I gave him an approximate weight (which was actually more than what she weighed). The next day I emailed him the exact weight per the doctor who was monitoring her weight daily via the scale built into the bed. When she passed away a few days later we met with Charles again to pay. There was an extra charge for removal of her pace maker and false Knee and then a hundred dollar charge for the extra weight. All this was fine. We just wanted to get things tied up as there was much still to do with her belongings. Several days later when I picked up the death certificate; Charles tells me that they charged him more for the weight than he thought. I said that I had given him the exact weight (I still have the email) several days before she passed away and that we had already paid in full and had a receipt for such. I asked if they had raised the prices above what he was told and he said no. I would assume when I gave him the weight and before he gave us the total to be paid, that he would have confirmed the price he was going to be charged by the crematorium. Remember we have already paid him an extra 100.00 for excess weight supposedly based on the weight I gave him which was accurate. He said he would "settle" for another 100.00 due by the time we picked up the remains. I had to get back to my home several hundred miles away. I had to have my sister pay him when she picked up the remains. He talked like we had to pay to pick them up. We were both just too upset and tired to deal with him in a legal capacity. We do feel like he held the remains hostage for the extra hundred dollars though. We sat in a formal setting with an itemized list of charges and paid him in full. Then as the body is still at the crematorium, he wants more money. I believe this would violate some sort of ethics rules for the profession or licensing board.

From the owner: Funeral services, funeral home services, cremation services, burial services, funeral arrangements,…read moreremains transfer, funeral caskets, burial urns, urns, and more!

This funeral home is absolutely Amazing!!!Derika,funeral director was the best. I was already in…read moreshambles with my emotions because of my lost, she made my whole experience with knowing which way to go and what to expect, she made my life at this tough situation a bit better. Her words of kindness, understanding and empathy went along way with me SHE was my light. The whole staff is great as well LOVE this place as my final call on earth.

GH Hermann made one of the most difficult experiences in my life easy to navigate while also…read morefeeling well taken care of. My experience working with John Dice was amazing and I can't say enough good things about how he helped me and my mom through everything. THANK YOU SO MUCH

Families deserve dignity -- not trauma…read more I personally paid almost $8,000 to GH Herrmann Funeral Home to handle my father's remains. After they took custody of him, they failed to properly preserve him. He was left unrefrigerated for days, and his body visibly decomposed. The smell will never leave my memory. Under Indiana law (IC § 23-14-31-37), if immediate cremation is not possible, funeral homes must place remains in a proper holding facility that preserves health and safety. That did not happen here. Although my siblings & I declined embalming, we were never informed that this funeral home had no refrigeration, & that our father's body would be left unrefrigerated to decompose. Had we been given that information, we most certainly would have made different arrangements. When I raised concerns, I received an extremely unprofessional and abusive call from Jeff Herrmann, the co-owner of the funeral home. During the call -- which I lawfully recorded -- he said to me, "the fucking motorcycle accident turned him into a slushie, not us." Additionally, although my family arranged for my father -- a veteran -- to receive full military honors, at the funeral GH Herrmann Funeral Home told us they "didn't have time" to allow the full Honor Guard ceremony to take place. This final disrespect toward my father, who served his country, was devastating to our family. The full audio recording of my conversation with Jeff Herrmann is available upon request.

Truly an amazing place! Thank you so much for taking care of Layton and all of the life that…read morecame with it .... You guys are truly the best in the business we mean that from the bottom of our hearts !!

Look, if Ken N. reviewed it and Nicole S. reviewed it - who am I to not share my five star…read moreexperience with Carlisle-Branson? Upon entering, the main hall wasn't open and we were gently greeted with instructions to wear a mask and to take a seat in the adjacent lounge. Shortly after, the hall opened and we were directed to the guest book and given a memorial program. Everyone we encountered was so warm and kind. The facility was clean and comfortable. Most of the parking is at the bottom of a hill, but there are a few regular and handicapped spaces near the entrance. The steps and ramp were cleared of the small snow we had, plus had ice melt laid as additional protection. #VH

We contacted Pinna Monuments for a headstone after being ripped off by another company. They were…read moreeasy to work with on design (long-distance, via emails) and very responsive throughout the process. There were a couple hiccups along the way and I'm happy to say that Pinna handled things and made it right. I'd absolutely use them again.

We can't rate Pinna Monuments high enough. Jim Pinna gave us his personal and full attention from…read moreordering the stone to the engraving work. We even met the gentleman who did the engraving work. He did an excellent job. Jim had great communication with us throughout the entire process. The end result was exactly what we originally envisioned and we couldn't be happier. Don't hesitate doing business with Mr. Pinna. He will not disappoint.

So disappointed in this place. Not only do the tell you what and how you can put things on your…read moreloved ones grave but they have have no problem with driving a lawnmower over the stones that you have to go and ask to be raised as they are imbedded into the ground. I take very good care of my mom's grave and visit weekly, I was extremely upset to come and find everything I had at her site was removed. None of it was wore out or unkept. What pisses me off more is there is a grave by her's (see pictures) that has had the same unkept, falling over, weeds grown around it crap that has remained and they don't take it down. It's been this way for months. Not sure how much they are getting paid to them their mess up but obviously rules don't apply to everyone. There is also a hole in my mom's grave that I have reported to fill in a few times now w/o it being taken care of so I will fill it in myself this week. My ankle gave out today when I stepped into it.

Selecting a funeral home is something we never like to think about until the time is facing us…read more Should that happen and you are put in the path of selecting a funeral home for your loved one, I'd recommend Conkle on 16th Street. They also offer Pre-Planning packages to avoid putting your loved ones through this experience. They are compassionate, kind, respectful of your loved ones, and they gently walk you through the selection process. They realize you're numb from grief and no one is ever ready for this process in our lives. Conkle's interior remains as it has been for years but is clean, well maintained and cared for even though the drapes are certainly out of style. I know! Who's looking at the drapes at a time like this? The chapels are large and can be increased or decreased as necessary. They try to accommodate every person's budget and are helpful even after the service when you need death certificates or have questions. One additional thought is many restaurants are located within walking distance of Conkles in Speedway for those who spend hours supporting the family. This was brought to my attention and much appreciated for those assisting the family and friends.

We have had the need to funeralize both parents, most recently in November. Both services were at…read morethe location in Speedway. Conkle has been gracious, patient, informative and professional without pushing additional services or options. They allowed us space and time while guiding us through the necessary steps. Their staff was prompt and respectful when they came for Dad's body and they worked swiftly without rushing to provide that service. Les helped us through each step of planning the services and has continued to assist us with things like applying for a DD-214 to verify military service and securing additional death certificates. We have felt listened to, respected and valued. Recommendations are suggestions, highly personal, and I highly recommend Conkle.

I ordered a headstone for my sister. My parents and I designed it with the help of Rachel at Thomas…read moreMonuments. From the order in June to final delivery in October, Rachel was always most helpful and did what she promised and returned calls. The headstone is beautiful! With the recent passing of my father, I will be getting his headstone at Thomas Monuments as well. The service and quality were unbeatable and that is why I will use them again.

Could not have imagined getting better service and kindness in such a sad time. They were…read moreabsolutely great to deal with even after many calls and emails from my end to make sure things were rite and the way I wanted it. They also worked with our cemetery seamlessly and helped take a lot of the stress out of it for us