If I could leave no stars , completely would. Customer service here is the poorest I have ever…read moreseen, on top of the lack of accountability for ruining personal items. I took my hat to be DRY CLEANED because it had dust all over the hat. Came to pick it up and it looked like it had been submerged in water . The material lifted off of that hat. The hat completely RUINED! A limited edition item that I took to a place the specializes in cleaning items professionally completely trashed! Once I let the owner Joel know what happened he then turned around and tried to blame me as if I was the one who ruined the hat. Needless to say the owner was extremely argumentative, took absolutely no accountability and just completely negligent . Please don't bring your clothes items here unless you want them ruined.

The service here is very friendly, personal and genuine. I am always treated with such courtesy and…read morerespect. The clothing I bring weekly for shirt laundry and dry cleaning are always cleaned perfectly. Even the rugs and blankets are done so well. The prices are extremely reasonable, as well. I am always very happy when it is time to drop off or pick up my cleaning!!

I had a white/cream colored dress that had been chemically altered during the dry cleaning process…read moreto a dirty brown color. Premiere was able to correct the color and return the dress to like new condition!! Thank you Bipin and Nirav!!

I was super impressed with the turnover at Premiere Cleaners. I dropped off 3 coats that were…read moresupposed to be ready on Wednesday. I stopped by on Wednesday and sure enough, the coats were ready. My coats all looked good as new; I wish I would have taken a before and after picture of each one so that everyone could see what I'm talking about. I paid $70 for all three coats, based on what I received, I think it was worth it. I strongly recommend Premiere Cleaners for any dry cleaning needs.

They do a great job! Friendly and good prices! Highly recommend . Have used several timesread more

They dry cleaned my suit nice but my shirts that I need to wear underneath... wrinkled... like…read morebadly wrinkled... I needed this for something SUPER important... kind of screwed me over... and cost more than dry cleaners that do a perfect job.... If I'm paying $20+ for a suit I expect it to look nice.. not cool... deeply disappointed and never coming back..

Awesome cleaner. Made the switch to this spot recently and well worth it. They take care of your…read moreclothes and very reasonable prices.

This review is more for the tailor/seamstress and less for the shop…read more I brought in a dress that needed to have the zipper replaced. I was promised a Friday pickup. Which was perfect since I was wearing the dress for an event on Sunday. I came into the shop on Friday and picked up my dry cleaning and was told the dress wasn't ready, and to come back the next day. Which to be frank was annoying. I drove out from Dana Point to Santa Ana since I had read amazing reviews. Later I got a call from the shop that the tailor had to order more zippers and the dress wouldn't be ready till sometime next week. Which sucked, since I had to scramble at the last minute to find a new outfit. While I appreciated the heads up from the store, they need a better prepared tailor. I sadly will not be returning again.

I took the dress pants that still had streaks on it back to Classique Cleaners based on the reply…read morethey left on my first review. They were both very kind and took a look at the dress pants. Unfortunately, I was told the streaks were from the pants being burned (probably from ironing) which was done by a previous dry cleaner. They still took it back again and I was not charged for it. Also one thing to note is that if you pay with a credit card, they do charge a small fee for it. The dress pants came out better than last time when I picked it up even though they couldn't fix the burn streaks. Great price and service. I will come back again.

Happy to support a local business that is reliable and great with their work…read more I had a pretty big order and the prices were reasonable. You have the option to pay at the time of drop off or at pick up. Each time I've gone staff has been friendly and attentive. There's ample parking so parking should not be an issue.

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

HORRIBLE SERVICE !!!!…read more Even though I specifically requested that they not use pins to secure the train, they returned the dress with two pins stuck into the bodice, leaving visible holes. When I brought it back, they said it could be fixed right away, so I returned again a couple of days later to pick it up--but it hadn't been properly repaired. Only the lower part of the train had been addressed, while the most important area was left untouched. They then asked me to come back again a week later. When I finally received the dress, it came back with severe stains on the décolletage area that were not there when I first brought it in. Even after I complained, their response was shockingly irresponsible--they said they didn't want to touch the dress anymore. This is truly unacceptable service. I strongly advise against bringing your precious wedding dress to this place. I have worked in the wedding industry for over 25 years, and I have never experienced such poor service. Out of the five dresses I entrusted to them, two were returned in a condition that made them unusable.

Very disappointed. The first time I used this tailor, they ruined a pair of my shorts. I decided to…read moregive them a second chance, hoping it was just a mistake. Unfortunately, the second experience was even worse. They completely forgot to do the alterations and then told me it was done when it wasn't. Being careless is one thing, but lying about it is unacceptable. I gave them another opportunity and regret it.

We have been using Danny's Cleaners for over 20 years here and there for alterations and cleaning…read more Most recently they hemmed a set of curtains for us and it was a disaster. We paid a generous amount to have a professional job done and it came back like it was done in 7th grade home ec. The kicker was the attitude that was given by the lady that works there. Just full of excuses and no solutions. I couldn't believe it! Not to mention that my wife has taken a fair amount of pants to be hemmed and several of the pants are uneven and a pair has literally come undone! Sadly we will not be returning to Danny's even though they are close and convenient. So long and good luck.

Amazing, friendly service! They do an impeccable job. Highly recommend! Always willing to go the…read moreextra mile when I need something done quickly

Honestly, the best cleaners ever. I don't know how they do what they do. I brought in my suit with…read morea terrible stain near the chest pocket and I was surprised when they texted me today and told me it was ready. When I picked it up, it looked like I had just bought the suit all over again. Crisp, ironed, stainless. Jamie, thank you so much for the help.

Rarely do I write reviews... and if I could give a 0/5 stars I would. I dropped off a machine…read morewashable rug (brand: Ruggable 10x14 rug) on a Monday. The lady at the counter couldn't give me a price, but said she would call me back after she spoke with someone. She was guessing between $300 to $60 dollars (huge variance). I said, please call me with a price before you do anything (this is a machine washable rug that can be done at a laundrymat for about $25, but would rather drop it off than hassel with it). She said ok, no call and two days later, I return (Wednesday) and ask what is happening with the rug, and she says "no one called you!? It's going to be $60 dollars". I say, "ok, when will it be ready?" she says "Monday". I call on Monday (of the next week), asking if my rug is ready, she says yes. I come in. I ask the front desk lady for the rug, she says its ready, and looks for it... it is where I left it a week ago (in the front, still folded) - still dirty. She goes back into the computer and says, "oh, this needs to go to the other store, they have the large washer, and it will stay overnight and comeback." ok.... "it will be ready on Wednesday." I go to pick it up on Thursday (almost 2 weeks later), their store hours on google are on the picture attached (Thursday 8-7pm), they are closed, the sign says 6pm. I show up on Friday to pick it up, and she is like "no one called you?" I reply, yet again "no, no one has ever called me" - she replies "oh, we couldn't wash it. we couldn't get the machine going"... she stares blankly at me, and I say do you think I can get my rug back then? "oh okay, lemme look for it". Almost 15 minutes later, she brings back the rug in a balled up mess, and I say, I can't even get it back folded? Get your hours posted correctly. Call customers back when you say you will or if there is a problem. Have your stuff ready when you say it will be ready. If you can't do something, its okay to say this isn't a service we can provide. This was literally the worst service ever, mostly because of complete lack of communication.

Been going here for years. Must have changed ownership because they are not only expensive, now,…read morebut incompetent. Lost an expensive set of pants for over a week. Customer service is horrible. Never go here.

I recently had four sheer curtain panels shortened at Pink Panther Cleaners establishment. While I…read moream pleased with the quality of the alterations and the final length, I was disappointed to find that the weighted beads were not included in the new bottom hems. Weighted beads inserted into the bottom hem are essential for sheer fabrics to ensure they hang and drape properly, prevent flaring, and improve drapery, particularly for light fabrics and sheers. Given the $100 total cost for the service, I expected this standard detail to be included. I did not notice this until I returned home to hang the curtains. While the alterations workmanship is good, the panels feel incomplete without these weights.

I needed a polo and pants cleaned and pressed the next day! They were able to get it done for me…read more Super friendly and amazing service. They have a drive thru service, never had to get out of my car. Definitely will use them again and again..