Dr Brown was amazing when our GSP impaled himself ! He's recovered and relentless as ever !read more

Great veteran. I take both of my bulldogs there and the vet is great and caring. He genuinely cares…read moreabout my dogs..

I usually do not do this (leave bad reviews) but I've been pushed to my limit. The lady who…read moreanswers the phone has to be the absolute rudest person I've ever talked to. I've been going to this vet for 20+ years. I called last year when my puppy got hurt on Memorial Day weekend. It was a Friday at noon when I called. I was in a panic and when I asked if she could be seen the receptionist literally laughed out loud! Believe me I thought it was far from funny as my pup is crying in my husbands arms. Fast forward to this past experience. My son's cat (who is an established patient) was very very ill. Again, I called on a Friday afternoon and told her he was sick. She said her soonest was Tuesday of the following week. I told her "I don't think he'll make it until Tuesday, you don't have anything sooner?" She snapped back with "YOU CAN GO TO AN EMERGENCY VET". Really, because YOU are my vet and you're there now. She in her condescending tone said, "I can put you on the cancellation list but you aren't the only one on it (with an annoyed tone)". Again, I said, "I don't think he can make it. He's very sick". She pipes up with, "what's your number?!" I gave it to her. She said, "ok now you're on the cancellation list." Saturday morning my son's cat passed away rushing him to an er vet (which we couldn't afford that's why we called the regular vet). She was DOA. Shame on this vet practice. If this is what the receptionist was told to do. Shame on the receptionist for not having one iota of compassion. I have to add that I am a dog groomer and a lot of my customers ask for vet recommendations. You bet, I'll share my experience so they can form their own options. DO BETTER WHEN YOU WORK WITH ANIMALS.

I thought it was just me with rude phone service. The person who answers need lessons in…read morecompassion. I do believe I complained to the office a year back about this. Also, they always schedule out a month or so and when you have an EMERGENCY you can't get your pet in. There should be times set aside for emergencies. Life happens.

They are wonderful with my animals. They take great care of them. It's an awesome animal hospital!…read moreNot enough stars to be given

The compassion and understanding that was shown here was exemplary. This is from when you first…read morewalk in the doors to when you leave. They are a poster child for teamwork. What an amazing crew!

I thought long and hard about this review but wanted to put an honest and recent review. If you…read morehave a healthy pet that only needs vaccines, then this is the place for you. If your pet ever is sick or has an emergency forget about getting care. I was a client then quit going there and I was quickly reminded why. I had a very sick dog, and was never offered help getting him from or back to my car. The dr nor staff were never actually concerned with helping my dog, but I was repeatedly told that "we close at noon today". We left with no answers, no relief, and the only advice was "if he's not feeling better in 24 hrs take him to an emergency vet." If you include hospital in your name then the establishment should be able to provide more care outside of wellness visits. To provide complete disclosure, I did in fact take him to an emergency vet less than 8 hrs from leaving this "animal hospital" and my dog was critical and passed. Super subpar care was given at BHAH but hey they at least got to close at noon

Had a very sick cat. We got an appointment the same day. Everyone was so kind, and the new vet…read morewas simply amazing. He did extensive x-rays and bloodwork and explained everything to us in detail. Our regular vet had rushed us through in ten minutes several days prior, and our cat was no better. We paid $350 there for nothing. (No advice, no diagnosis, no concern...) My husband and I both agree that we will drive a little farther from now on for better care. Our old vet will be just an unpleasant memory.

This was a wonderful vet hospital when Dr Martello was there. Sadly, that is no longer the case…read more The office is poorly run, and you can't get a timely appointment for your pet, even if that pet has been seen there many times. Case in point - I called the office 3 days ago re: an ear problem my dog has had several times. I couldn't get an appointment for 2 days, and when we got there today, we were kept waiting for a half hour, and still never got to see the vet. Apparently Dr Martello has sold the practice, and it shows.

It took me a long time to be able to write this review. We have been going to this vet for a while…read morenow. We had to have our senior Bulldog, Chester, put to sleep. It was the hardest thing I have ever had to do and the worst decision I ever had to make. Regan was our vet and she was so unbelievably sympathetic and kind. It felt like she was a part of our family, also mourning our fur baby. I also have a cat that had to have emergency bladder surgery there. They were so patient with us, even when we called a million times with questions. I can't recommend this business enough. No one will care about your animals more than this group will.

Thank you Dr Fairman and Danielle, you gave excellent end of life dog care. loving, caring and…read morecompassionate Techs and doctors here.

They were absolutely amazing with our 2 dogs! All extremely sweet people work there! Very patient &…read morewilling to go the extra mile (:

The Doctor took my pup in as an emergency. Pup was very ill. They made time to see my ill dog…read more Then they neutered a stray cat for $35! All in all they care for animals welfare and did a fantastic job! THANK YOU!

Terrible, completely let us down on an emerge , focus on monetary gains ( which we never cared…read moresince our furries are like family) put our baby on 2 heart medications she didn't need and was eventually going to kill her, the cardiologists at former PVSEC debunked his diagnosis immediately, 4 of them! Run in opposite direction, mike martello is a terrible non caring "vet" !!

My experience with this animal care center has been nothing short of fantastic. The doctor, Dr…read more Vittek, and all the staff are so caring and kind, and always have the best interests of the pets they care for in mind. I have been going to them for health care for my 2 cats and 2 dogs for several years, and I believe they are truly the best vets in the area!

Terrible business model they are closed more days than they are open and they refused to treat my…read moredog because I left them a bad review. No one who cares about animals does that. They over charge for everything they try to get you to pay more for tests you don't need. I did all my dogs vaccinations as a pup it's not hard buy the stuff from tractor supply and look up how to do it. Unbelievably easy don't waste your hard earned money at the kind of place that won't treat an animal because the owner left a bad review lol that's insanity. My dog lived 10 years before he ever even needed a vet and it was for flea meds which are now available online even cheaper. Go ahead and take your animal to this place and you will pay through the nose while the staff is ignorant to you and talks about you behind your back. This entire operation is a JOKE