Yesterday I received my daughter's phone replacement it's covered by insurance thank goodness. I…read morecalled the ATT Asurion to activate I couldn't get it to activate or link so because her phone is damaged (her original phone) you have to have the blue tooth to work, her original phone it's cracked so the motherboard doesn't work which is your Bluetooth the WIFI AND HOTSPOT. Asurion told me to bring it to a Att store they will help you. Well I did and this store shunned me away told me to go to u break it or fix it company and it will cost me money or geek squad I'm thinking why? You guys could fix this? ITSWhy would the ATT Asurion representative tell me to go to your store to Fix it? The young lady did not want to deal with it they were not busy there was no line they didn't have any customers really it was slow. I went to u break it you fix it the manager used to work for ATT and he told me that that store should of fixed it and all he did was took a SIM card out and changed a few things and that was it and transfer my daughters apps and pictures. He did not charge me but I did buy an otter box because he suggested it. I've been with ATT for a number of years switched from C SPIRE I'm about to switch back to CSPIRE. The young lady should have at least looked at my daughters phone like the u break it you fix it manager he took his time to look at it and he was an awesome guy! ATT STORE OFF OF SCHILLINGER YOI GUYS NEED TO GET IT TOGETHEF FOR REAL.

Hubs and I stopped in to upgrade and get our "phone plan lives" together! We walked in and Ashley…read morepromptly checked us in. We were 6th in line, so we asked if we could leave for ice cream and get a text to return when it was our turn. Ashley laughed and put my number in to receive a text, and we were off -- PERFECT! Upon return (with my cone in hand) Ashley talked us through plan options until Jermaine (our attendant) was ready. Jermaine was also excellent in explaining our options and ultimately syncing our accounts and guiding the hubs through the upgrade process. The Schillinger store was clutch and the service was excellent! Three cheers for Ashley & Jermaine for being our AT&T store heroes!

Khalil was outstanding!!! He was professional and worked to understand what we needed and discussed…read morethe options that met our needs. He resolved a mess created by another location professionally with accuracy. He was transparent and let us know the billing impacts based on the various options. Great experience! Ask for Khalil!

The absolute worst! I took a phone there for the screen to be repaired and they broke it. I was…read moretold "hey this is technology and sometimes these things happen". When I asked to speak with the owner/manager, I was told that he was in Texas. When I spoke to him, he was also unhelpful and used the same language when speaking to me. The customer service was rude and even hostile. They refused to replace the phone that THEY BROKE!!! If you value your time, money, and property DO NOT GIVE THEM YOUR BUSINESS. I don't know who these "reviewers" are, but they are not telling the truth.

My phone wasn't scrolling, meaning I had access to almost nothing. He had it figured out and…read morefixed in less than 10 minutes, and carried on a conversation while doing it. Nice, knowledgeable and efficient. Can't ask for more than that.

My husband's iPhone screen was cracked. Mings repaired it in 10 minutes. Very nice and efficient…read moreand convenient.

Despite the bad reviews I gave it a shot and service was great. He got my screen replaced and phone…read morecleaned in literally no time. 30$ later everything worked fine again

CELL MAX on Schillinger rd in Mobile,AL is the worst. I brought my phone to them to repair the…read morescreen. The "manager" Joe assured me that the screen was an "easy fix" but they would have to order the part and it would take two days to ship. Two days go by and I arrive at he store to pick up the phone and Joe says "unfortunately the replacement screen is defective". They even attempt to give me the phone with the screen hanging and not properly attached to the phone. I refuse it and they say they will order a new replacement screen. Two weeks go by and I have heard nothing so i call to check the status and Joe tells me "the screen is on back order out of stock" then tells me to call back the following week. Mind you I dropped the phone off on 2/3/2023. Another week goes by with NO UPDATE. Today I receive an update from Joe. "The phone is unfixable with a motherboard issue." The screen has been detached from the phone since he took the screen off on 02/03/2023. The phone was brand new not even 3 months old. When I started to question him, the customer service was horrible and even hostile. He started cussing at me and yelling over the phone. When I arrive at the store, he begins cussing again. He then contacts the "business owner" over the phone who is reportedly in Texas and also unapologetic over the customer service and language that his associate admits to him that he used at me. They refused to fix my phone in store or replace what they damaged. I want people to know that this company is wildly negligent and its owner is not in control. The "reviewers" online must be friends or associates because these reviews were not the nature of my experience. If you value your time, money, or devices DO NOT USE THEM!

T-Mobile on Schillinger Rd has phenomenal customer service. We went into the store to upgrade my…read moreson's phone and Eric was able to take care of us with no hassle. He was courteous and friendly. He assisted us very promptly but took his time to assess our needs. If I have any future needs to upgrade a phone I will be return to T-Mobile on Schillinger for Eric's assistance.

From the owner: Visit the T-Mobile store in Mobile and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 505 Schillinger Road South A 100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

This owner is a straight shooter when it comes to advice on cell phones and that's the reason I…read moretrust him. I've bought a couple of phones from him that we still use and have no problems with them. He spends time with me when I've had questions and actually, I'm a bit spoiled when it comes to service and reliability from this company. As long as he's in business, (and he's well established), then I'm a customer.

This place is awesome!! I walked in having trouble with my phone, a screen replace and 30 minutes…read moreand I'm good to go! So thankful!!!!!!! This was easy and the owner, Kahn was very nice and helpful!!

Best service. Friendly staff and knew what we needed. Will use them again for our car batteryread more

Ordered a battery from Batteries Plus and a day later they told me it wasn't going to be in for a…read moreweek! Canceled the order and called Battery Source, they had it in stock! Great group of guys working there, customer service is their priority .