I am a consistent customer at this ace but one of the young girls who is new (I haven't seen her…read morethere before) was very rude and had no customer service skills. I will be taking my business elsewhere. The rest of the staff has been great every time I have come in so I am disappointed with the rudeness I encountered.

Ran in today to find something to remove the purple paint from my kids entire hands! I was quickly…read moredirected to a product that worked so well within minutes that WORKED! I love this store and the employees are top notch! I wish I would have taken a before and after picture of the hands.

In a world where we are seeing less and less of the independent mom-and-pop businesses, where…read moreglobal companies offer countless aisles of every widget you need, it is great to see an independent place still thriving and with a team that offers friendly and professional service. They have a decent selection. Granted, they can't compete with Home Depot or Lowe's in size of inventory, but they offer what you need at a fair price point. All in all, this is a great local mom-and-pop business that is staying viable in this day of global hardware stores.

Excellent service & highly recommend! We have rented 2 U-Hauls, and appreciate the great service…read moreplus the friendly workers!

If I could put zero stars I would. Don't buy anything you…read moreneed ordered to your house.My wife and I took time out of our day and got a baby sitter to go get a washing machine and dryer. When we ordered it to our house the guy said it would be there Sunday. While waiting for confirmation in my e mail I began to grow suspicious something wasn't right. (Sunday morning) I looked on my app and that guy hit store pickup. There fix was to refund me and try again. lol. I will be trying again somewhere else. I guess I'm a home depot person now.

Seriously, go to a different Lowe's or just plan to go to Home Depot. The Springfield location has…read moredeficiencies. I had a bad experience with a custom blind order (on 3rd attempt to get it right) and my husband could not get a pallet of fencing loaded by forklift even though the Madison location performs this service. Skip this location.

Had an issue with my self propelled lawn moar. The back wheel was acting up had actually fallen off…read more& new bearings were needed. David who is the owner of Countryside reached out & ordered from manufacture (Illinois?) & asked them to expedite the part per my request. The part arrived & I had my lawn more back within just a few days far sooner than I had expected? Also sharpened the blade & cost factor for all was v.reasonable. #Customer Service was A+ and the store itself is beautifully laid out.....very charming set up with lots of offerings! Total experience was excellent with this store! Ps (Had previously gone for repair at another lawn mower shop here in Springfield & was GREATLY OVERCHARGED for same belt to be placed back on!

Great service for me. Had problem with weedeater , left to go home and they called me in 15 munutes…read moreto come back and pick it up. It was a simple quick fix. They hsve great selection of products. This was my first visit and I WILL be back.

The staff at Crosslin are "chef's kiss!"…read more 1st off let's talk money! They had the BEST prices for lumber after comparing with numerous other yards! Their delivery fee was 3x lower than others!So no stress to pick up! Winning! 2nd we would give them 10 stars in customer service if we could! The experience was the perfect combination of professionalism & personal touch! We really enjoyed working with Brandon! What a phenomenal guy! We had a couple hiccups on our side and he made sure that we were taken care of promptly! Same day service to solve our problem & with done with a smile! Rare in this age!!! Thank you Crosslin for an amazing experience! DYl is tough already but working with such accommodating customer service and kindness makes the project flow a bit easier! Choose family owned Crosslin Building Supply for all your material needs!!!!

I would strongly discourage anyone from using this company for interior or exterior doors…read more We spent a significant amount of time detailing exactly what we needed. The salesperson who handled our order clearly did not have the experience required to properly measure, specify, or advise on door selections. He visited our site multiple times to measure and confirm details, and we went over everything thoroughly and very specifically. Despite that, critical information about material variations, sizing differences, and height changes were never disclosed, even when directly relevant to the doors we selected. When the order finally arrived, multiple doors were wrong, sizes were incorrect, and several items were damaged. Instead of taking responsibility, the salesperson attempted to shift the blame onto us--despite the fact that we clearly communicated our requirements and relied on his supposed expertise to ensure they were met. It is not the customer's job to know door construction standards and material tolerances. That is the company's responsibility. The situation required multiple escalations to management. There has been poor communication, ongoing delays, and additional costs on our end to repair and correct issues that should never have occurred in the first place. Weeks later, we are still waiting on replacement doors and resolution. This entire experience has been extremely frustrating, time-consuming, and expensive. The level of disorganization, lack of accountability, and overall incompetence we encountered was unacceptable. I would highly recommend choosing another company if you want your order handled correctly the first time.

What a hidden gem in Nashville. This isn't your typical antique store, this is a store of unique…read morefinds with a story. So many beautiful chandaliers, various doors, fireplace mantles, windows, back bars, front bars, vintage door knobs, unique finds. Doc can tell you where most things came from and the story behind each one. His staff are so friendly and helpful packaging up your purchases and loading them into the car. Prices are reasonable considering the uniqueness of the items in the store.

On Docs website listed with price sconces on etsy listed…read morefor over 1,000.00 more same item. Had sent email and called him, he said would honor lower price. Than sent email to me day later going back on his word and lower price listed on docs website and said No. I consider this as false advertising and do not trust worthy beware