I would not choose to do business with Rhoden Roofing again. In my experience, the process required…read moresigning numerous fine-print authorizations on the salesperson's laptop that effectively gave the contractor control over insurance payments and communications with my insurance company. I was repeatedly told not to worry because they would "take care of everything" and that my only responsibility would be paying the deductible. Several months later, after the company had already collected substantially more from the insurance carrier than I believed the work justified, I received what was described as a "final invoice." The document still did not include an itemized breakdown of charges, only a total amount due, and it included charges for work that I do not believe was completed. In addition Rhoden charges a 2.9% fee for using a debit card. Since Federal law makes it illegal to charge a processing fee for debit card transactions (Durbin Amendment to the Dodd-Frank Act), Rhoden plays the word game to try to grab another dollar by calling the fee a "convenience fee". Hiring Rhoden Roofing was a decision I regret. Based on my experience, I strongly encourage homeowners dealing with storm damage or insurance claims to be extremely cautious about assigning insurance payments or claim authority to a contractor they do not know and fully trust. I also strongly recommend obtaining multiple detailed, itemized estimates from reputable roofing companies before signing any agreements or authorizations.

Can't recommend this company more. After a recent big hailstorm we were getting inundated with…read morepeople trying to sell us new roofs for our house, each saying our roof had significant damage. I personally could not see any real damage but did not know if that was due to my lack of knowledge with roof repairs. After waiting to see if we saw anything of concern and still getting told almost every other day our roof was severely damaged, we decided to get our roof inspected by a roofing company that didn't seem to be in the area looking for targets. We are so glad we went with Rhoden. Not only did they inform us that our roof was in tip top shape but that it was also a highly rated impact resistant roof which would have been completely wrecked had we listened to any of the other companies. Thank you Rhoden! I will recommend your company to everyone I can!

I hired this company to replace my roof along with the guttering, soffits and fascia. I worked with…read morethis company before, but this time there were multiple unexpected material and contract changes because products were offered, then not available. I was not given a clear date for work to begin after asking, they just appeared one day and removed all my guttering. Multiple rainy days passed with no guttering so there was damage to the soil around my house. They then appeared early on my only day off, waking me with banging and blasting a radio in my quiet cul-de-sac. My garage was blocked by a trailer being used as a dumpster, and this was fine as I understand it saved them money vs what the insurance company paid them for a dumpster, but they left debris all over my driveway and yard including a branch from my tree that was cut off and left in the middle of my back yard. They finished all of the roof in one day so they were banging away until 10:30pm and left without cleaning up. After their cleanup the next day, there were nails everywhere and that tree branch to contend with. When the gutters were installed days later, they were a smaller size than I was contracted for. It rained the next day and due to all the downspouts being angled a different way than they originally were, my home was surrounded by thick mud and my basement had water in it. I politely communicated this and the next day, the very bottom spout of HALF of my downspouts were crudely rotated. I just decided to come up with my own solutions to stop the water. I received invoices very shortly after for about $22,000 worth of work. My insurance was paying $16500, and I did not get funds from them for a week. I then got emails about payment which I get, although despite asking them to contact my personal email they continued to send to my work email. I came by to give them a check and pay the other $5000 via a credit card, and I was stunned to hear that I can't due to them getting rid of their processing company. I asked for patience because I had not planned to pay that much with cash and most people cannot come up with that quickly. After another few hard rains I noticed a leak in the roof in the rear of my house in my living room. I told them this, they told me there was nothing wrong with the roof and they added sealer to a single vent pipe flashing. Based on how many issues I quietly accepted, and how polite I constantly was, I believed they would be understanding about it taking time to come up with cash, but after 30 actual days (not business days) I got an email at work telling me that if I did not pay the rest immediately, there would be fees. They never told me and nowhere in the contract was it stated that I can't pay with a card, so I asked for leniency on the timeline for payment due to THEIR miscommunication. I got a very rude and insulting email from the owner telling me he regrets that I didn't read the contract I signed and that I needed to pay. It states that there is a convenience fee applied to any non pre-approved payments other than cash or check. This does NOT imply that this business cannot take a card payment and it does NOT say that all payments have to be pre approved. I would gladly pay a convenience fee but they literally can't process cards and did not offer any resolution besides immediate payment with a check. Right after this extremely rude conversation with the owner, I drove to them and wrote a check draining my savings. I now have a leaking roof, with wonky shingles on the ridge, undersized guttering that erodes my lawn, errant pieces of flashing and backing sticking out in multiple places, an endless supply of wood and nails being discovered by my lawnmower, and a really bad taste in my mouth. I would not even consider this business again, they have no consideration for customer service. I will have repairs completed by a different business.

Very responsive, reliable and reasonable. Their work is top notch, thorough, and they leave no mess…read morebehind. Very pleased with their work and will use them again for future roofing needs. Thank you!!

I briefly explained to our contact, Jeramy, that I wanted to add some cedar accents to our home in…read moreaddition to painting the exterior. He took my thoughts and ideas and immediately came back with detailed costs and timeframe, and provided his own helpful input that made my original plan even better. He walked around with me as I told him what I wanted to do as far as paint options, etc., took the time to listen carefully, and then gave me his best professional recommendation before passing the job onto the job supervisor and paint company he referred me to. Excellent communication and follow up from Jeramy throughout the process - very pleased and we've gotten a ton of compliments. Highly recommend!

Eaton Roofing installed my DaVinci Slate roof. Adam Gerstner, their sales rep, was excellent…read morethroughout the sale and installation. The finished product looks good and the crew cleaned up well. On the last day of the job, Eaton's crew punctured my HVAC refrigerant line with a nail. Their own finishing inspector confirmed this on-site, and both he and Adam initially agreed Eaton would cover repairs. The line drained refrigerant and burned out my compressor. I replaced the unit for $15,000 rather than repair it, since it already had separate vibration and fan issues. I told Adam upfront I didn't expect Eaton to pay for the full replacement--just to offset what the damage itself would have cost to fix. Adam refused. He cycled through different reasons Eaton shouldn't pay: code issues, the HVAC contractor's liability, general disclaimers of responsibility. He also accused me of being late on Eaton's deposit; I checked my bank records and gave him the exact date Eaton cashed that check. He apologized for that, then mentioned that Eaton usually pays around $500 toward repairs in situations like this. When I asked if Eaton would submit the claim to their own insurer, Adam said they don't submit claims like this to their insurer. He then stopped responding for close to two months. The next contact was an invoice for my final balance--no mention of the damage, no adjustment. I submitted the claim to my own insurer. They assessed the cost attributable to Eaton's damage (line repair and compressor replacement) at just under $5,000. That's ten times what Adam suggested was typical. The crew, the sales process, and the finished roof were all good. My complaint is with how Eaton, through Adam, handled a problem they caused, admitted to, and initially said they'd fix.

I first requested an estimate in June. Since then, it's been one delay after another. Evan Overton…read morerepeatedly missed appointments and promised next steps that never happened. When insurance initially denied the claim, I was told a reinspection would be handled. Instead, it was rescheduled over and over with different excuses. When they finally came out, they showed up without the right ladder and said they'd rely on the original photos anyway. I called the office hoping to work with someone else, but no follow-up there either. As of 10/13, I was told new photos would be submitted for another reinspection. Still nothing. It's been months with zero real progress. Very disappointing experience. I still have roof samples and your sign Lee's roofing !

We worked with Jason Foster, and we are very grateful for everything he did to see our project…read morethrough to completion. He worked with our insurance company which was of huge value to us because we had never done this before. Everything went great, they were quick and professional. I can't thank Jason and the crew enough. I would definitely recommend them for roofing work.

After a few hard rains, my roof started leaking again after Midwest roofing fixed my leak. I went…read moreto their office and called a few times to see if they could come out and fix it. I did not get a call back and no one came out to check it out. I had to hire another company to fix it.

We had severely dry-rotted fascia & drooping deformed guttering in need of serious repair. Brandon…read moreLee at Midwest Roofing services promptly responded to our inquiry, came out & examined, evaluated & scheduled our project at a very reasonable price. His installation crew of 4 came out this morning & completed the job in 2 hrs! Amazing. Brandon & the entire crew were professional, informative & a pleasure to work with. We feel confident in giving the Entire Team a 5-star review, a recommendation to all our associates & Midwest Roofing Services will be the 1st we call the next time we need these services. Thanks to all.

I called two roofing companies in to find the causes of a couple of roof leaks I had been trying to…read morerepair myself. The salesman from the other company--not naming names (Farha)--walked around on my roof for about 5 minutes and gave me a quote for $6,000 of repairs. Ron from Herzberg spent longer inspecting the roof, then told me how to fix my problems for the cost of a tube of roof sealer and a vent pipe boot, then gave me a free boot from his truck. The repairs took about an hour and now the roof is fine. It's a rare thing to find a company that truly has its customers' best interests at heart rather than their own profits, but Herzberg did the right thing, and in the process, earned my business forever.

I'm a Real Estate broker in Kansas and I have referred Herzberg & Sons Roofing many times to…read moreinspect, repair or replace a roof for clients. They are ALWAYS dependable, completely professional and quick at responding. Their prices are very competitive and evaluations are honest. Bar none/ hands down, they are the best I have ever worked with. In my opinion they are number 1 in Wichita Kansas!!

After several roofing company quotes, and face to face meetings, I chose 1st Priority based on…read morepersonal experience referrals. Robert was assigned my project in Wichita. He was very detailed, knowledgeable, great personality, and honest with my needs to replace my roof/gutters/downspouts. He made the entire process easy for me. Knowing 1st Priority has been in business for many years, they have locations in 3 states, licensed/bonded/insured, company warranty, quality workmanship, great customer service, the repair crews are hard workers and very nice (great cleanup too!)...made this homeowner's roofing job less stressful. Robert and Sylvia kept in touch with me from beginning to end. And, I didn't know about "high impact" shingles until my son told me about this option and insisted I inquire. Robert took the time to show/tell me the difference between asphalt and HI. So glad I opted for the HI shingles. Living in a wind/hail/hot weather state, HI shingles are the best option and investment. I'm a happy camper.